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Why I don't use my real photo when messaging with customers on my website

kapwing.com

331–340 of 666 posts

Re: Why I don't use my real photo when messaging with customers on my website

#331
post #305

Kids who grew up in an environment where anonymous interaction is the norm (such as kids who have anonymous social chats at school, or do in-game chats etc) have grown so accustomed to it that I don't think they even see it as sexist, racist, bullying etc. Most would probably never say any of this to someones' face, not out of fear of consequences but simply because they know better. Yet in anonymous contact they don…

I partly agree, but it's also a bit of a cop out, to be honest. Anyone who has been in such an anonymous chat environment (game or otherwise) and has dished out such abuse has undoubtedly received it too and know how it feels. They do it because it illicits a reaction on the other end and they too have felt that reaction and decided they would rather be on the other end of it.

They eliminated anonymity in large chunks of South Korea’s social media. People didn’t behave better.

(With that said, there are certain behaviours e.g. support for fascism that seem to be associated with having large numbers of anon accounts.)

Re: Why I don't use my real photo when messaging with customers on my website

#332

Kids who grew up in an environment where anonymous interaction is the norm (such as kids who have anonymous social chats at school, or do in-game chats etc) have grown so accustomed to it that I don't think they even see it as sexist, racist, bullying etc. Most would probably never say any of this to someones' face, not out of fear of consequences but simply because they know better. Yet in anonymous contact they don…

You're being way too light on these people. This is how they'd act if allowed IRL. The anonymity just gives them more protection than they'd enjoy IRL. These are, at best, sick people, who need need.

Re: Why I don't use my real photo when messaging with customers on my website

#333

Kids who grew up in an environment where anonymous interaction is the norm (such as kids who have anonymous social chats at school, or do in-game chats etc) have grown so accustomed to it that I don't think they even see it as sexist, racist, bullying etc. Most would probably never say any of this to someones' face, not out of fear of consequences but simply because they know better. Yet in anonymous contact they don…

It used to be said that a drunk person would tell you exactly what he or she thinks about you or about any topic. Internet anonymity ( or semi-anonymity ) does not affect the character. It exposes the character.

This is exactly right.

Re: Why I don't use my real photo when messaging with customers on my website

#334

It would be nice to have some labels on the bar graph. I assume that orange represents the rude messages and blue the heckling, but for all I know it's the other way around. It's even possible that one column is for normal messages and one for rude/heckling messages, especially since I'm not entirely sure what the difference is between between rude/trolling and sexual-harassment/heckling (I'd understand if it were ru…

Given that the title says "Rude or trolling messages (per week) and Heckling or sexual messages (per week)", I think that clearly means the left (orange bars) are rude or trolling, and right (blue bars) are heckling or sexual harassment. In other words, the title are the labels.

Re: Why I don't use my real photo when messaging with customers on my website

#335
post #317
post #208

Earlier quoted context omitted.

If we assume that all mistreatment has the same source. I wouldn't make that assumption, but if you want to explain away the possibility of misogyny being a problem then you certainly can.

> If we assume that all mistreatment has the same source. What I said doesn't require that, and I didn't assume that. Actually I think it would be more reasonable if the people who are certain misogyny (again, just so we don't forget what this word actually means: "hatred of women") rules the world would provide evidence of the widespread hatred of women. If anything, I think the evidence is much stronger that people…

That is an impressive strawman you've built. Yes, if you assume that people you disagree with take the most extreme position possible ("are certain that misogyny rules the world") then yes, you can always be right! Good luck, I'm sure you can just make up some words of mine to argue against if needed.

Re: Why I don't use my real photo when messaging with customers on my website

#336

As a guy, both reading this article and the horrendous comments in this thread I kind of want to put a female avatar picture on my social media accounts. Just to see what it's like to be in someone else's shoes...

I'm wearing someone else's shoes every day so I can give you a quick feedback of my experience. I'm trans, blonde, pass relatively well and on the feminine side. I have seen a drastic shift in messages I get from people online. I regularly get mansplained obvious things about aviation, tech, coding on social media. People don't assume I'm the CEO of my company or that I have anything to do with engineering anymore. Glad we hired someone else to do support for us...

Re: Why I don't use my real photo when messaging with customers on my website

#337

Earlier quoted context omitted.

When I play online games, in this example PUBG, I think a part of the fun is to be rude and aggressive before the match starts. You're about to virtually shoot them in the head so saying something rude to random online gamers doesn't feel at all bad. Other people often respond back, just as rudely and I think it's hilarious. It can't be just me who thinks and acts like this? Context matters a lot in my opinion. Altho…

If part of the fun for you is acting like a jerk to other people online, then it means you enjoy acting like a jerk to other people. Context is interesting, but it just means that overall, you’re only sometimes acting like a jerk. You might just be a jerk.

Most fun I ever had online shooters was Unreal on Wireplay. Everyone was respectful, complimented one another on shooting them in the head and got to know one another with time.

These days I don’t bother because everyone’s a jerk.

Re: Why I don't use my real photo when messaging with customers on my website

#338
post #331
post #305

Earlier quoted context omitted.

I partly agree, but it's also a bit of a cop out, to be honest. Anyone who has been in such an anonymous chat environment (game or otherwise) and has dished out such abuse has undoubtedly received it too and know how it feels. They do it because it illicits a reaction on the other end and they too have felt that reaction and decided they would rather be on the other end of it.

They eliminated anonymity in large chunks of South Korea’s social media. People didn’t behave better. (With that said, there are certain behaviours e.g. support for fascism that seem to be associated with having large numbers of anon accounts.)

Source?

Re: Why I don't use my real photo when messaging with customers on my website

#339

Earlier quoted context omitted.

I think you hit the nail on the head, anonymity can bring out the worst in someone, especially when they feel there is zero repercussions. It’s partly why I hate the throw away accounts here.

Disagree strongly. And HN is proof that this isn't (entirely) true. In fact HN is a lot nicer than a number of verified name forums.

> In fact HN is a lot nicer than a number of verified name forums.

HN is relatively niche, it's not mainstream. Even if a troll posts e.g. sexist or Nazi crap here, it will get no attention due to a lack of fellow Nazis to upvote and engage like on Twitter/FB/Reddit, and in addition both the userbase and the mods are quick in removing trolling, thus further reducing the "profit" that a troll can have from trolling.

Also, HN lacks notifications. No matter if upvotes, downvotes, replys, flags - you have to look yourself in your own thread history. This prevents the rapid heating up of discussions - and the lack of a character limit allows users to properly express what they're thinking, unlike Twitter, thus preventing misunderstandings.

Of course there is karma whoring, I won't deny that - but there's no way you get thousands of karma points/likes/rts/claps/whatever for a simple Fuck Trump/Fuck Clinton. For gobbling up karma on HN one has to write either high quality content or be the lucky one who first submits a link to a SpaceX success or a critical security issue.

edit: Oh, there is one other thing which explains "nicer" for me. HN definitely leans towards the leftie-libertarian side. Usually, hate speech, offensive insults, derogatory vocabulary, discrimination, pointless trolling and other aspects associated with "unpleasant environments" are found on the right-wing/authoritarian/alt-right/gamergate/masculist spectrum.

Re: Why I don't use my real photo when messaging with customers on my website

#340
I like the "Team Kapwing" mascot, I think that's a good approach. I also have a chat widget on FormAPI [1], and I don't like pretending to be someone else. I looked through some stock photos [2], but it just feels wrong to me. I also don't like the "automatic popup" setting, so I turned that off. Those really annoy me, so I struggle to see how it could lead to more customers. But maybe I'm wrong about that.

[1] https://formapi.io

[2] https://www.pexels.com/search/person/

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