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Apple Has Removed Dash from the App Store

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Re: Apple Has Removed Dash from the App Store

#291

Post by Steko »

fattire wrote: post #265
Rotten194 wrote: post #259

Earlier quoted context omitted.

You act like there's a choice -- customers get apps through the app store, so that's where developers have to be if they want to eat.

The choice is that if you're going to develop software for sale to the public, you can choose to develop software for sale in another market which is not so restrictive and oppressive. Other platforms and marketplaces exist, and money can be made there. To contemplate the actual possibility of sweating for years building a business, slaving over software, creating marketing campaigns, and a brand and fighting to beat…

People work and go into business and otherwise partner with people who can capriciously screw them over all the time, that's how businesses work. You can put a certain amount of things in contracts and internal procedures but ultimately you need to trust your partners/boss/employees not to screw you over. The App Store is no different and many people build their businesses around it because it is a huge market and Apple has built up a lot of trust that mistakes (presumably like this) are corrected and AFAIK they do not go around wantonly destroying people's businesses.

Re: Apple Has Removed Dash from the App Store

#292

Post by jeffbr13 »

weaksauce wrote: post #278
brokentone wrote: post #273

Earlier quoted context omitted.

This is very true. However, I wonder if we as engineers and the like can provide a better TLDR ratings guide for marketplaces. Kinda like https://tosdr.org/ or a BBB that works... Then we as engineers refuse to build apps for marketplaces below some kind of score. Or does it even matter if the Apple App store is the only marketplace of its kind?

If people are making money on a platform, people will develop for it regardless of these issues. Unfortunate reality.

Democracy only works in a growing economy.

Re: Apple Has Removed Dash from the App Store

#293

Post by chii »

13of40 wrote: post #287
enraged_camel wrote: post #282

Earlier quoted context omitted.

>>It should be prohibited for companies to halt service someone without providing a reasonable explanation. What a terrible idea.

Is it? I don't think the idea is that they can't stop service for whatever reason, but that they have to provide a reason. On the other hand, I guess it doesn't have any teeth if they can just say, "Because you smell funny plus it's Tuesday..."

What about price discrimination? Should that be legal or illegal?

Re: Apple Has Removed Dash from the App Store

#294

Post by del82 »

enraged_camel wrote: post #282
vbezhenar wrote: post #238

Earlier quoted context omitted.

Human support is supposed to help them. What I found unacceptable is "We are banning you and we won't tell you anything about it". This pattern is extremely common. And extremely frustrating. You can't put one in jail without telling why (and right to defend). In many developed countries you can't even fire a worker without a solid reason. It should be prohibited for companies to halt service someone without providin…

>>It should be prohibited for companies to halt service someone without providing a reasonable explanation. What a terrible idea.

It's already required in some industries, e.g. those that extend credit.

https://consumercomplianceoutlook.org/2013/second-quarter/ad...

Re: Apple Has Removed Dash from the App Store

#295

Post by chii »

KirinDave wrote: post #284
ensignavenger wrote: post #275

Earlier quoted context omitted.

Yes, customer service is a cost center- and cutting corners on the said customer service is exactly what previous commenters were complaining about- app store developers pay Apple n extraordinary amount of money, they should get better customer service in return.

I think maybe you're operating under a wrong idea here. iOS developers are not customers . They are not treated as customers nor considered as customers. There really is no analogue to the relationship Apple has with iOS developers except perhaps, "Extremely bad contracting relationship." Apple has a lock on the perception that you need to publish on their platform to be serious about mobile dev. As such, they don't…

This is an excellent reason for developing on an open platform, such as web.

Re: Apple Has Removed Dash from the App Store

#296

Post by scott_karana »

codazoda wrote: post #91
makecheck wrote: post #80

When a serious action is going to be taken for any reason, that action should be PRECEDED by at least an E-mail to the owner and the path to reverse the action should be clear. The E-mail should not just be a terse message, it should contain a wide variety of resources; something like: "Your account and applications will be disabled in 2 days for . Please select from the following links to attempt to resolve the issu…

They can't give you advanced notice for "fraud" though. If your app actually commits fraud it's got to go right away to limit the amount of fraud you commit. They at least think some kind of fraud was happening, correctly or not.

They can put your payments on hold. After all, everything goes through them already

Re: Apple Has Removed Dash from the App Store

#297

Post by michael_h »

brianwawok wrote: post #283
fattire wrote: post #253

Earlier quoted context omitted.

You have other means to distribute your app w/Android, including self-distribution. It's an uphill climb to be sure, but there are apps who do that. Correct me if I'm wrong, but iOS doesn't offer that opportunity as sideloading and non-Apple markets are not possible unless you jailbreak your device

Can you name a single Android app that has even made 100k distributed via side loading? I can't.

Amazon's app store maybe?

Re: Apple Has Removed Dash from the App Store

#298

Post by lewisl9029 »

brianwawok wrote: post #283
fattire wrote: post #253

Earlier quoted context omitted.

You have other means to distribute your app w/Android, including self-distribution. It's an uphill climb to be sure, but there are apps who do that. Correct me if I'm wrong, but iOS doesn't offer that opportunity as sideloading and non-Apple markets are not possible unless you jailbreak your device

Can you name a single Android app that has even made 100k distributed via side loading? I can't.

I don't know the actual numbers, but I suspect Amazon's non Play Store apps are doing pretty decently.

Re: Apple Has Removed Dash from the App Store

#299

Post by cageface »

api wrote: post #16
davesque wrote: post #6

Kinda puts it in perspective how weird it is that companies have so much control over how software is distributed and sold these days. This would never have happened a decade ago.

Today's non-geek has two choices: walled garden or malware cesspool.

Or, increasingly, the web. Sure some things will always have to be native but that list is getting shorter all the time and would be shorter still if Apple were keeping up with web standards in Safari.

Re: Apple Has Removed Dash from the App Store

#300

Post by PhasmaFelis »

jeremyjh wrote: post #190
TheSmiddy wrote: post #127

Earlier quoted context omitted.

So instead of fobbing him off they should have said "sorry, on the help desk we can't see that information, I'm escalating this issue to X who will contact you with more information in Y days"

That isn't how you deal with fraudsters. You tell them nothing, complete stonewall. Anything you say about why they were flagged will assist them in not getting flagged next time, so you tell them nothing. Some non-zero percent of time you will flag the wrong person and start a social media shit storm but that's just the cost of doing business.

> That isn't how you deal with fraudsters. You tell them nothing, complete stonewall.

And you deal with murderers by putting them in prison, which is equally irrelevant because the person in question is neither.

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