This is like living in an alternate universe, I've been heavily involved in all things programming and webdev for years, following trends and whatnot and it is literally the first time I'm hearing of this particular company. What is (was?) so special about them that they attracted the HN crowd can someone briefly explain? Why would I buy domain from them when something like namecheap, even google domains exists? Why would I even host something there?
Gandi loses data, customers told to use their own backups
251–260 of 389 posts
Re: Gandi loses data, customers told to use their own backups
#252I'm a long term user of Gandi for my domains but have wanted to get off them for some time now. Can anyone recommend a domain registrar "equivalent" of a Fastmail or Letsencrypt or DNSMadeEasy i.e. truly no bullshit, geek friendly and polished at the same time ? I'm not too bothered about price. I just want a well run outfit that has a wide selection of TLDs and ccTLDs (and ideally isn't a mega corp like google but i…
easyDNS is pretty good.
Re: Gandi loses data, customers told to use their own backups
#253Dear customer, This mail is a follow-up to the previous email we sent (on January 8th, 2020) on this topic. As a reminder, yesterday, we experienced an incident on a storage unit at our LU-BI1 datacenter, located in Luxembourg. Despite the replication systems in place, and the combined efforts of our technical teams throughout the night, we were unable to reover the data that was lost on the impacted storage unit. We…
> This type of incident is extremely rare in the web hosting industry. Why would they include that sentence? Are they trying to imply it is rare for them because it is rare for the industry? Are they saying they are not as good as the industry, so customers should move to other providers? Or are they trying to show they apply the same inattention to their customer communication as they apply to their data backup/reco…
I think they're referring to the "incident" that they experienced (on the storage unit in the datacenter), not the situation as a whole. The implication is meant to be that they prepared for many things, but not something as unlikely as this.
Re: Gandi loses data, customers told to use their own backups
#254I'm a long term user of Gandi for my domains but have wanted to get off them for some time now. Can anyone recommend a domain registrar "equivalent" of a Fastmail or Letsencrypt or DNSMadeEasy i.e. truly no bullshit, geek friendly and polished at the same time ? I'm not too bothered about price. I just want a well run outfit that has a wide selection of TLDs and ccTLDs (and ideally isn't a mega corp like google but i…
+1 to this. I've got a few bookmarked, but I haven't tried them: Porkbn, Nuage, Hover, and Namesilo.
Thanks! I'll check these out.
Re: Gandi loses data, customers told to use their own backups
#255Earlier quoted context omitted.
Domain registrars giving away domains to squatters when people search for them is a time honored practice. The advice I've seen is to not search for the domain first, just register it outright from the start. The domain registration business is run with all of the integrity and customer focus of TicketMaster.
Really? I may have just found myself a new hobby. Search for incredibly unique (and worthless to me) domains to see if I can get people to squat on them. Heck, it could be a game ... I could get all my friends to make bingo boards ... or maybe see if I can think of some scrabble like rules.
The squatters do a thing called "Domain tasting".
They buy domain X and then they put generic advertising, maybe keyword based, on a cheap bulk hosted site. They measure for a few days - is this bringing in lots of revenue? If not, they cancel the purchase, using a "grace period" available to users of the registry in case of mistakes - the purchase is unwound and they are refunded the fees. Domain X is now available again.
In principle this is forbidden for major TLDs but it's still possible and unscrupulous vendors help them do it, albeit it may now attract a fee if you do it enough that the TLD registry detects you tasting.
https://en.wikipedia.org/wiki/Domain_tasting explains about this and related practices.
Re: Gandi loses data, customers told to use their own backups
#256Earlier quoted context omitted.
>snapshot doesn't provide any protection from a failure in the underlying storage That depends on how snapshot storage is implemented by the hosting provider. They can use different storage for it, or tapes or whatever. On AWS I can easily have my snapshots on Glacier or copy them to a different data center.
How do you move your EBS snapshots to Glacier?
Use an Amazon S3 lifecycle.
Re: Gandi loses data, customers told to use their own backups
#257Earlier quoted context omitted.
Really? I may have just found myself a new hobby. Search for incredibly unique (and worthless to me) domains to see if I can get people to squat on them. Heck, it could be a game ... I could get all my friends to make bingo boards ... or maybe see if I can think of some scrabble like rules.
I suspect a human gets a dump of them and decides which to pay the $10 for. For example, asdasdahbdajsdbajdbhsbdahsdd.com... not worth the $10 ireallylikechicken.com... maybe worth the $10? (ireallylikechicken.com is available, go squat it and get rich)
I am sure, in the past, one of the domain registrars took the liberty of actually registering your searched domain, deliberately, so that you had to go through them to get the domain later on? - I can't remember who it was, but it was an automated process.
I know it was very shortly stopped once people complained, but it goes to show that it has been done before.
Getting rich off domain's - sounds like a solid business plan!
Re: Gandi loses data, customers told to use their own backups
#258I'm a long term user of Gandi for my domains but have wanted to get off them for some time now. Can anyone recommend a domain registrar "equivalent" of a Fastmail or Letsencrypt or DNSMadeEasy i.e. truly no bullshit, geek friendly and polished at the same time ? I'm not too bothered about price. I just want a well run outfit that has a wide selection of TLDs and ccTLDs (and ideally isn't a mega corp like google but i…
easyDNS is pretty good.
Thanks. They look exactly like what I want.
Re: Gandi loses data, customers told to use their own backups
#259Whoops, so long with the "no bullshit" policy. I stopped using them a while ago but for a different reason. I used to use their website to check availability/whois for domains that I was interested in buying. If it was available I didn't buy it at the time but until I finished the website/app whatever I was going to put there, this took me a few months obviously. It happened to me that when I was finally ready the do…
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Re: Gandi loses data, customers told to use their own backups
#260Earlier quoted context omitted.
To be honest your approach looks like: - Some airline is selling plane ticket and insurance on website. (insurance covers change of plans, rebooking etc, and even if you don't fly that flight, they are booking you another one same day) - Then when a flight got canceled, telling customers "we rarely cancel flights, please use your insurance. (you should have bought insurance)" PS: Simple hosting [0] I am referring see…
That is how it works in real life, you buy additional travel insurance to cover the things that the airline isn't contractually or legally obliged to cover themselves. You just made my point.
> you buy additional travel insurance
Do most people actually do this? I never do.
If an airline cancelled my flight, did not provide alternative arrangements, and cited some legal fine print instead... then I would be very upset. They might be legally in the right, but that wouldn't prevent me from taking my business elsewhere.