Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

We have a 99% email reputation, but Gmail disagrees

blogfontawesome.wpcomstaging.com

Post reply on HN
Print view View original

221–230 of 325 posts

Re: We have a 99% email reputation, but Gmail disagrees

#221

Post by wilg »

Youden wrote: post #7

How do you get email addresses? Do people freely and explicitly choose to sign up to your mailing list, or is it baggage that you're forcing on them without their consent? I notice that when I go to https://fontawesome.com/ and click "Start for Free", I'm asked for my email address. This isn't necessary for me to use the icons. I just need a page that tells me to add the necessary tags for cdnjs [0]. I think your pro…

> This isn't necessary for me to use the icons.

True, but all the information about non-kit deployments is available lower on the page.

Re: We have a 99% email reputation, but Gmail disagrees

#223

Post by seanhunter »

ghm2199 wrote: post #154

Like it seems one needs to re-think email from first principles here. One idea is to use a the idea of "theory of mind"(ToM). e.g. The ToM between me and a sender would be for both to know: "I am not as excited as you about your product launch, so sending it is a 'spam' from my PoV". We could use two negotiating agent, e.g. my agent that knows what I care about now/today/1-week ago and negotiates with an aspirant sen…

Seems to me that a very high percentage of people would set their agent policy to “I’m never interested in spam” and then the spammers would try to circumvent that and we’d be back where we are now except with everyone spending more computation.

Re: We have a 99% email reputation, but Gmail disagrees

#224

Post by iamacyborg »

cube00 wrote: post #82
itopaloglu83 wrote: post #41

Earlier quoted context omitted.

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

>more and more companies are spamming my inbox despite disabling any promotional emails in their settings. The other trick I've noticed is companies will add new categories and default those on. I'll see a whole page of categories and somehow the last one will be enabled even though I'm sure I'd have turned them all off when I disabled the bulk of them.

Or add junk to existing categories. Amazon are sending me a ton of notifications for their “Haul” shop but I have absolutely zero interest in the cheapest made shit. No way to turn off those notifications without disabling the entire category.

Re: We have a 99% email reputation, but Gmail disagrees

#225

Post by randunel »

tzs wrote: post #97
fmx wrote: post #68

GMail disagrees with you, because GMail users disagree with you. They are clicking "report spam" on your emails. Whether or not you think what you're sending is spam, the recipients think it is, and that's what matters. (Based on the other comments in this thread it's not hard to see why they might think so.)

Users definitely click "report spam" in large numbers on things that are not spam. At work we've long had problems of getting reported for spam when the only things we send are: • A receipt when a person comes to our site and purchases something. • Their license key if what they purchased requires a license key. • Replies if they send email to customer support. • If they have purchased an automatically renewing subsc…

I have a really simple algorithm to reporting something as spam:

> Was this email solicited by me?

The author describes unsolicited emails and somehow misses the point that spam is a term for unsolicited emails.

The reminder email in your list sounds unsolicited, so I'd probably report that one as spam as well. I wasn't aware it was mandatory, probably because it's not where I live.

My transactional inboxes are mostly clean as a result. My "spam" inbox, however, is full of crap (the email I use to sign up to freemium services).

Re: We have a 99% email reputation, but Gmail disagrees

#226

Post by PunchyHamster »

> We even have a 99% reputation score in SendGrid. Gold star. A+ student.

Why that would matter ? That's about as valuabe as Trump's peace prize

use actual google tools to see actual reputation https://postmaster.google.com/v2/sender_compliance

You can also add some headers to get per-campaign spam reputation and any issues

Re: We have a 99% email reputation, but Gmail disagrees

#227

Post by t312227 »

hello,

as always: imho (!)

but google/gmail is pretty open about why they deny your emails - idk ... mail authentication =?> dkim/spf/... or similar technical details etc.

interestingly i have more "problems" with the other "big" (free)mail providers like yahoo or gmx, which are often not so "open" about why they reject your mail ... even google is pretty happy with my setup :))

just my 0.02€

Re: We have a 99% email reputation, but Gmail disagrees

#228

Post by Pay08 »

Maxion wrote: post #213
helsinkiandrew wrote: post #208

Earlier quoted context omitted.

> but that it can take up to 10 days to stop receiving emails when you unsubscribe This is a really bad business practice, people will just mark your mail as spam and the likelyhood of other people seeing your mails will drop

I still do not understand how marketers haven't understood that quality > quantity.

Because a lot of the time, it isn't.

Re: We have a 99% email reputation, but Gmail disagrees

#229

Post by Pay08 »

itopaloglu83 wrote: post #76
wildzzz wrote: post #69

Earlier quoted context omitted.

It's the same with app notifications. I get a new app and it asks to turn on notifications. I need to get timely updates on stuff happening in the app so I click yes. Suddenly every day my phone's notification drawer is just full of spam from that app that is not relevant to what I actually need the app for. For most legit apps, they'll break out the notifications settings so you can turn off the marketing stream but…

Apps like Rollo will complain on every launch that it cannot spam you with notifications if you don’t enable it. Honda doesn’t let you find where your car is (which is a paid service) unless you share your precise location with them.

My fucking public transport app does that, it's incredibly irritating. And all the notifications I get are lotto ads.
Post reply on HN