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We have a 99% email reputation, but Gmail disagrees

blogfontawesome.wpcomstaging.com

61–70 of 325 posts

Re: We have a 99% email reputation, but Gmail disagrees

#62

Does "report not spam" do anything? A local business will send me a receipt from a gmail address, and every time it's marked as spam despite it telling me future mail from this address will not be tagged as spam.

It does add a weight to some internal classification tool. After a few times it should work, but it probably depends on a lot of other factors. (It's probably faster if other users also flag it as spam.)

For some annoying cases in which gmail never learns, I have filters that send them to spam directly. I also have two filters for my bank that sometimes send important stuff and other times they send a 10% discount in shavers in another city[emoji][emoji]!!

Re: We have a 99% email reputation, but Gmail disagrees

#63
post #59

Earlier quoted context omitted.

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

Are you an entrepreneur or an employee? Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work? It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of. Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money t…

so the only way to grow a business is to sell to people who tolerate spam and avoid those who don't?

Re: We have a 99% email reputation, but Gmail disagrees

#64
post #59

Earlier quoted context omitted.

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

Are you an entrepreneur or an employee? Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work? It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of. Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money t…

Who’s angry? We’re just not interested in someone else’s unethical and unwelcome business practices and are acting to curtail its impact.

Your dreams of business success aren’t my problem, and neither is your shamelessness.

Re: We have a 99% email reputation, but Gmail disagrees

#65
My money is on the likelihood that most GMail users started marking these emails as spam, and GMail recognized that overriding trend and began to redirect the emails accordingly on a broader scale.

Essentially, the people FontAwesome thinks will want to hear about their new features have actually, collectively, said, "No thanks," and FontAwesome is struggling to accept that.

Re: We have a 99% email reputation, but Gmail disagrees

#66
post #34

I can understand the frustration but let's face it: you cannot fool huge email providers such as Gmail. They have huge userbases and if their users mark some of your messages as spam then you're screwed. I am email admin since 2003 and I have real email users, i don't take customers who send any sort of automated messages, and I never had any issues besides the occasional compromised mailbox once in a while, and that…

In my experience they will mark your e-mails as spam for no sound reason at all. I run my own MX, for myself personally, and my e-mails to friends using Gmail regularly gets classed as spam as soon as it's been "long enough" since my last mail. My MX does everything by the books, ticks all the boxes, never ended up on any DNSBL etc. Their behavior is effectively a form of systemic sabotage.

Re: We have a 99% email reputation, but Gmail disagrees

#67
They seem to attribute lower-than-average participation in their kickstarter campaign for Build Awesome to this: https://blogfontawesome.wpcomstaging.com/pausing-kickstarter...

That feels a bit weird to me. If you were sending emails about a kickstarter for a static website builder to a list that signed up for icon related news, you'll get marked as spam.

Re: We have a 99% email reputation, but Gmail disagrees

#68
GMail disagrees with you, because GMail users disagree with you. They are clicking "report spam" on your emails. Whether or not you think what you're sending is spam, the recipients think it is, and that's what matters. (Based on the other comments in this thread it's not hard to see why they might think so.)

Re: We have a 99% email reputation, but Gmail disagrees

#69
post #7

How do you get email addresses? Do people freely and explicitly choose to sign up to your mailing list, or is it baggage that you're forcing on them without their consent? I notice that when I go to https://fontawesome.com/ and click "Start for Free", I'm asked for my email address. This isn't necessary for me to use the icons. I just need a page that tells me to add the necessary tags for cdnjs [0]. I think your pro…

I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.

It's the same with app notifications. I get a new app and it asks to turn on notifications. I need to get timely updates on stuff happening in the app so I click yes. Suddenly every day my phone's notification drawer is just full of spam from that app that is not relevant to what I actually need the app for. For most legit apps, they'll break out the notifications settings so you can turn off the marketing stream but leave on the critical stream.

Re: We have a 99% email reputation, but Gmail disagrees

#70
post #20

It's pretty amazing email hasn't been replaced, or at least joined, by an open protocol where you can't message someone without first being approved by them, either directly like Facebook messenger or through some sort of referral system.

The problem is how to start a conversation. We had a similar problem in the university. At the beginning of the semester, the students have to register for a Moodle server with additional material. So when they create an account, we have to send a few thousands of confirmation emails in a short period out of the blue, that makes Gmail/Yahoo/Outlook/Whatever unhappy. The solution was to ask the students to send an ema…

Why are you making the students use their personal e-mail rather than the school e-mail?
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