Email subscriptions is and has always been the wrong way to go. If you want to provide a news subscription service, provide RSS. If you want to receive news about a particular service/company, subscribe to their RSS feeds. No reputations and delivery issue to handle for the provider, no subscriptions and unsubscriptions to manage for provider, can be managed locally by user. Providers have easy setup, users have full…
We have a 99% email reputation, but Gmail disagrees
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Re: We have a 99% email reputation, but Gmail disagrees
#82How do you get email addresses? Do people freely and explicitly choose to sign up to your mailing list, or is it baggage that you're forcing on them without their consent? I notice that when I go to https://fontawesome.com/ and click "Start for Free", I'm asked for my email address. This isn't necessary for me to use the icons. I just need a page that tells me to add the necessary tags for cdnjs [0]. I think your pro…
I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.
The other trick I've noticed is companies will add new categories and default those on. I'll see a whole page of categories and somehow the last one will be enabled even though I'm sure I'd have turned them all off when I disabled the bulk of them.
Re: We have a 99% email reputation, but Gmail disagrees
#83Earlier quoted context omitted.
Are you an entrepreneur or an employee? Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work? It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of. Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money t…
so the only way to grow a business is to sell to people who tolerate spam and avoid those who don't?
This is why B2B is easier than B2C.
A consumer will pay $10/mo and ask for the moon. Threaten to leave. Get angry at an email.
A business will drop $10k no questions asked and your product can be garbage. As long as it solves or attempts to solve a pain point. Emails won't be seen as spam. Except by ICs/eng, perhaps.
Re: We have a 99% email reputation, but Gmail disagrees
#84Email subscriptions is and has always been the wrong way to go. If you want to provide a news subscription service, provide RSS. If you want to receive news about a particular service/company, subscribe to their RSS feeds. No reputations and delivery issue to handle for the provider, no subscriptions and unsubscriptions to manage for provider, can be managed locally by user. Providers have easy setup, users have full…
Who actually uses RSS compared to email? 1% of your customers?
Re: We have a 99% email reputation, but Gmail disagrees
#85Earlier quoted context omitted.
The problem is how to start a conversation. We had a similar problem in the university. At the beginning of the semester, the students have to register for a Moodle server with additional material. So when they create an account, we have to send a few thousands of confirmation emails in a short period out of the blue, that makes Gmail/Yahoo/Outlook/Whatever unhappy. The solution was to ask the students to send an ema…
> we have to send a few thousands of confirmation emails What are you confirming, and why do you have to send it as E-mail? If it's sign-ups, just "confirm" using the same system that the user used to sign-up. Presumably HTTP.
Re: We have a 99% email reputation, but Gmail disagrees
#86There are perfectly fine email providers - free + donations, for-small-fee, at-the-ISP, etc.
Re: We have a 99% email reputation, but Gmail disagrees
#87Receiving mail: I was using Google Workspace to accept email to my domain and then forward it to my personal @gmail.com address. And Gmail was blocking emails forwarded from Google Workspace. Not because the original email was suspect, no, but because Google Workspace isn't forwarding email correctly (ARC or SRS related) and so the SPF check failed. The solution for that was to use Cloudflare to forward my incoming email instead. They are doing ARC right, or in some other ways the signatures arrive intact so Gmail sees valid SPF instead of invalid. Now my mail gets delivered reliably.
Sending mail: I only ever send mail to Gmail. I have DKIM set up and just set up a strict p=reject policy with DMARC. This seems to be working pretty well. I did have to add Cloudlflare as another authorized DKIM source so the mail forward works, but that's OK too.
Basically we've shifted the trust problem from "does this email look legit" to "do I trust the companies that are sending this email?" This all works only if Gmail and Cloudflare don't screw up and allow spam. (Which is already failing: I get a lot of Gmail spam.) So email is now consolidating into the hands of a few companies. It is not working well as a peer to peer Internet medium anymore.
Re: We have a 99% email reputation, but Gmail disagrees
#88Re: We have a 99% email reputation, but Gmail disagrees
#89Earlier quoted context omitted.
I don’t know if this is true with Font Awesome, but more and more companies are spamming my inbox despite disabling any promotional emails in their settings. So, I mark any unwanted email as spam in Gmail immediately, and even leave bad reviews. Having my email address is not the same as having my consent. Stop trying to roofie us with malicious EULAs.
Are you an entrepreneur or an employee? Do you know how exceedingly hard it is to grow a business and how shameless you have to be in the face of adversity to make it work? It sucks. You have to do this stuff to get a customer relationship. The thing Apple and Google get for free and try so hard to snip you out of. Maybe it wouldn't be so bad if we regulated market monopolies and caused them to break up. More money t…