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Claude for Small Business

anthropic.com

211–220 of 524 posts

Re: Claude for Small Business

#211

Earlier quoted context omitted.

>But I'm not saying it is good or bad. Wait, you exposed people to a technology, taught them how to use it, then you are not going to own the implications of that action without teaching them about the risks or telling them how they need to ensure they don't shoot themselves in the face or violate their duty of care? Do you understand what you are saying and the implications of that in the real world relative to the…

Play the ball, not the man, dude. Hectoring people on the Internet because you're stressed out about something isn't going to magically fix how you feel. Digging into their profile to make it personal is three steps too far.

We are talking about one person's introduction of a technology to persons and the implications of that action within the framework of enterprise governance and risk, it is one in the same. If anything, who a person is, their knowledge of the domain and the associated implications that action has on the domain has relevancy where someone who is ignorant of implications may have more grace than someone who has the experience to know better. The passive lack of accountability or responsibility relative to that does matter given the context.

Re: Claude for Small Business

#214

Earlier quoted context omitted.

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

Yeah I'm realizing now how many of you guys work in industries with no data security/protection requirements

Exactly. The tools aren't the rate limiting factor for me. I can automate an entire department right now with Claude but I can't because of regulations and audits. Basically, turning an error prone manual process into a probabilistic process that Claude would do far more accurately in the end than what we do now. The process wouldn't be "repeatable" though by the letter of the regulation so would open the company up to automated regulatory violations and existential fines. The technical issues for me are trivial but the regulations are insurmountable. The bubble is in the TAM. My work is exactly who Claude for Small Business would be aiming at but we can't do anything with these tools because of regulation. That is a huge % of the economy.

Re: Claude for Small Business

#215
post #95

Earlier quoted context omitted.

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

> Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) The drug is scary when everyone is depending on it. I wonder what is future like.

I think there are some pretty good ways to understand it now.

When the electricity goes out, (most) people get similarly upset. No electricity means no internet, and all of a sudden everything that people had planed to do can’t be done until the power returns.

Re: Claude for Small Business

#218

Is there a way to find "the concerns" of people from back when MS Excel was becoming a thing? Maybe someone here can share how people took the introduction of the early days "productivity tools" like MS Word and MS Excel?

MS Excel was a latecomer. VisiCalc was the first spreadsheet as we today know them and it was a resounding success. There weren't much concerns, there weren't really a reason to be concerned. It was not a probabilistic tool made by fascist billionaires for explicit fascist purposes exploiting the poor and destroying the environment. No. It just crunched numbers on a very accessible interface.

Ps.: see http://www.bricklin.com/firstspreadsheetquestion.htm on whether VisiCalc was the first or not.

Re: Claude for Small Business

#219

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

Non-engineer average user here: this is what cursor is for!

Re: Claude for Small Business

#220
post #74

You are absolutely right. I shouldn’t have paid that invoice from ScamInc. Would you like me to help you file for bankruptcy?

Reminds me of this case: https://iqf.ie/the-man-who-stole-100-million-from-google-and...

This opens that surface area of attack again, but now on a much larger scale, if not careful

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