Earlier quoted context omitted.
I disagree. The natural business model will be a mix between subscription services and free to play games with micro transactions. Microsoft (and others like EA) is already moving in that direction with game pass (monthly subscription gets you all first party games plus partner games). The biggest concern is going to be internet availability and data caps. I tried the beta for Project Stream (now Stadia) this past wi…
I agree with your comments. I'd also add Stadia could operate a traditional platform/store model as well. It'd be a big ask for big publishers to launch their huge-budget flagship content straight into a content bundle. But you could have them sell access to people with Stadia accounts same as they sell physical/digital copies to Xbox/PS/PC owners.
The vast majority of your support department can be let go.