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Terraria on Stadia cancelled after developer's Google account gets locked

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Re: Terraria on Stadia cancelled after developer's Google account gets locked

#151

Post by TeMPOraL »

romwell wrote: post #110
2malaq wrote: post #71

Earlier quoted context omitted.

Yes, the good old Don't Be Evil days. I've asked so many people if they can remember Google's old slogan. Nobody does.

Their new slogan is hilarious. It's not even one slogan, it's three: * Respect the user * Respect the opportunity * Respect each other The first one is obviously a joke, because nothing says "respect the user" like canceling a beloved service with millions of users, or "updating" the product while losing half the features. The last one makes you wonder why they had to put it into a slogan. Isn't it the baseline expec…

> Respect the opportunity

Honestly, this reads like a Rule of Acquisition. I think Google may be run by Ferengi at this point.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#152

Post by barry-cotter »

sparkling wrote: post #30

Having core parts of your personal computing or business computing rely on Google or AWS infrastructure is a systematic risk. Unless you are are racking up a $50k bill every month, you are simply too small that anyone there would care.

This is inaccurate. A $50K a month AdWords spend does not get meaningful support.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#153

Post by vbezhenar »

warent wrote: post #59
jug wrote: post #55

This makes me anxious about my long time Gmail address. Back then I got it just because it and Google was cool, and their services had a good reputation. It was a different Google back then. If they had launched it this year I would never have got one because chances are it would have been cancelled by 2025. Gmail is really the only valuable thing that actually ties my life to Google. And it's not that hard to replac…

I've been considering getting a new email address on a personal domain so it can be more portable and I can change providers. Does anyone recommend any alternate providers with custom domains, or some OSS? Is it possible to host your own email server on a NAS or RPi something?

Plenty of people use fastmail and seemed to be happy. If you're OK with its price, I think that's a sweet spot.

It's absolutely possible to host your own e-mail server on VPS. You'll receive mail without issues. But sending mail might cause issues, so unless you're OK with some delivery problems and spending some time to investigate, I don't suggest going that route.

Hosting your email on NAS is problematic. You need to have static IP address with PTR record and most home providers won't offer those services for reasonable price.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#154

Post by arthur_sav »

p410n3 wrote: post #9

This happens again and again. I have had that happen to my twitter account. I see this regulary on HN. My suspicion is that this is mostly happening because platforms that big like google or twitter rely very heavily on machine learning and other AI related technology to ban people. Because honestly, the amount of spam and abuse that are likely happening on these platforms has to be mind boggling high. So I get why t…

Couldn't care less about twitter but if you use google for email/storage/docs etc then it's a real issue.

Email is how i do business or access to other websites and i store important documents in the cloud.

Like you i've seen the ban issue many times and even worse there's no customer support to help (just automated responses). Ever since i've been migrating away from google.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#155

Post by jacobp100 »

I was pretty disappointed by the EU’s big tech bill not addressing this.

In the UK at least, the largest banks have to offer you at least a basic current account.

A lot of these big tech companies have monopoly positions over certain areas. They should have to provide at least a minimum level of service, and have proper processes when there are conflicts.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#156

Post by ashtonkem »

jug wrote: post #55

This makes me anxious about my long time Gmail address. Back then I got it just because it and Google was cool, and their services had a good reputation. It was a different Google back then. If they had launched it this year I would never have got one because chances are it would have been cancelled by 2025. Gmail is really the only valuable thing that actually ties my life to Google. And it's not that hard to replac…

I started switching to ProtonMail for this exact reason. It’s not that I’m doing anything that would draw a purposeful or legitimate ban, but they’re so damn capricious that I fear getting my account locked because of a bug and not being able to undo it.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#157

Post by TeMPOraL »

onion2k wrote: post #121
spicyramen wrote: post #51

Hey Google here is a feature: account reputation, anyone doing business with you, has that flag enabled and human reviewers will be supporting them

The implication here is that the fix for this problem is to make sure it doesn't happen to anyone who does business with Google, as if other people aren't important enough to concern yourself about. That is 1000% the wrong approach, and exactly the sort of thinking that gets tech businesses in to this sort of mess. The correct approach is to make sure it doesn't happen incorrectly in the first place, and that it can…

> The correct approach is to make sure it doesn't happen incorrectly in the first place, and that it can be resolved quickly and easily if it ever does.

...and if you can't make it work at a given scale, don't do your business at this scale until you can. But that would be leaving money on the table now, wouldn't it? So, with no outside pressure, the companies at the top are the ones who don't care about making things work right.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#158

Post by birdsbirdsbirds »

onion2k wrote: post #121
spicyramen wrote: post #51

Hey Google here is a feature: account reputation, anyone doing business with you, has that flag enabled and human reviewers will be supporting them

The implication here is that the fix for this problem is to make sure it doesn't happen to anyone who does business with Google, as if other people aren't important enough to concern yourself about. That is 1000% the wrong approach, and exactly the sort of thinking that gets tech businesses in to this sort of mess. The correct approach is to make sure it doesn't happen incorrectly in the first place, and that it can…

Two wrongs sometimes make a right. So 10 wrongs make 5 rights?

There is no more than 100% wrong. Saying it is 1000% wrong implies that you are arguing emotionally, not rationally.

Rationally, it doesn't matter how google reacts to their non-customers. There is no obligation to treat them well. The correct approach for non-customers is to either become a customer or to switch to another provider.

If somebody is wrong it is the non-customers who could fix the situation. Their unwillingness to change email providers is what enables google to keep on providing that bad service.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#159

Post by rexf »

p410n3 wrote: post #12
nobodyshere wrote: post #8

Earlier quoted context omitted.

I'd easily pay for a personal gmail account which has all the privacy protections on and also 24/7 access to customer support via chat and phone. Sadly most of that is only provided for business accounts.

Google one gives you support it says. I had an issue with gpay once and the support chat was available and seemingly working. But when your account is suspended that doesn't really help you eh

Yeah I wonder if there would be a tier of Google One that comes with "we won't ban your account". Assuming users/customers are operating in good faith, they cannot get banned even if an automated check flags them.

For example, someone got banned from Ads for paying with Apple Credit Card https://news.ycombinator.com/item?id=20841586

I'm obviously not a fan of paying for protection, but peace of mind for your online identity is worth $X/month. Not to mention search, email, maps, etc. has way more than $0/mo. utility.

Re: Terraria on Stadia cancelled after developer's Google account gets locked

#160

Post by ashtonkem »

You’d think that there’d be a “this person is high profile and any automated bans will cause a stink” flag on accounts to require human review on such decisions, but apparently one of the richer companies in the world just can’t be bothered to hire a few extra people to avoid a PR problem.

That or they’re convinced that they’re this close to fixing the automated system, which they obviously are not.

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