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Massive Comcast Outage Hits the US

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Re: Massive Comcast Outage Hits the US

#141

Post by walrus01 »

onewhonknocks wrote: post #105
JonathonW wrote: post #82

Comcast's confirmed the fiber cut: https://twitter.com/comcastcares/status/1012767042158510080 > One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible They seem to be at least starting to route…

Sounds like it was 2 cuts, which likely means it was intentional IMHO: NY| Manhattan| Communication Failure | 30 Rockefeller Plaza (Comast)| Comcast is experiencing a National outage due to 2 fiber line cuts. One between NYC & Chicago, the second between Ashburn & South Carolina. customers urged NOT TO CALL 911, no ETA on a fix, police monitor Edit: source below. Thank you dfee.

I work for an ISP and have several times seen totally coincidental dual fiber cuts, in totally different places 150+ miles apart, within the same 8-12 hour period of time, not due to any malicious activity. Just bad luck and assholes crashing trucks into power lines, railroad bridges getting washed out in floods, etc.

Re: Massive Comcast Outage Hits the US

#142

Post by mattnewton »

TheCrownedFox wrote: post #135
AsyncAwait wrote: post #72

Earlier quoted context omitted.

But the government shouldn't be able to run postal services! Socialism something, something, Venezuela, uga buga!

This is entirely disingenuous, the United States Constitution explicitly allows the federal government to run a post office (Article 1, Section 8).

Gp is being sarcastic (hence the “socialism uga buga”)

Re: Massive Comcast Outage Hits the US

#143

Post by simonsarris »

chatmasta wrote: post #126
onewhonknocks wrote: post #105

Earlier quoted context omitted.

Sounds like it was 2 cuts, which likely means it was intentional IMHO: NY| Manhattan| Communication Failure | 30 Rockefeller Plaza (Comast)| Comcast is experiencing a National outage due to 2 fiber line cuts. One between NYC & Chicago, the second between Ashburn & South Carolina. customers urged NOT TO CALL 911, no ETA on a fix, police monitor Edit: source below. Thank you dfee.

Lol, customers call 911 when Comcast goes down?

And they vote, too.

Re: Massive Comcast Outage Hits the US

#145

Post by AndyMcConachie »

tomatotomato37 wrote: post #98
JonathonW wrote: post #82

Comcast's confirmed the fiber cut: https://twitter.com/comcastcares/status/1012767042158510080 > One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible They seem to be at least starting to route…

For the infrastructure-level network admins out there, is there different lingo for an intentional and accidental fibre break, or is "fibre cut" used for both? I'm just thinking 'cut' is a pretty intentional word to use here.

Fiber cuts happen all, the, time. The reason users don't notice is because networks use redundant links. There's really no way to know without doing some serious investigation if it's intentional or not. But my guess would be accidental. A large network like Comcast/L3 is likely dealing with multiple cuts to fiber on a daily basis.

Re: Massive Comcast Outage Hits the US

#146

Post by eurticket »

onewhonknocks wrote: post #105
JonathonW wrote: post #82

Comcast's confirmed the fiber cut: https://twitter.com/comcastcares/status/1012767042158510080 > One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible They seem to be at least starting to route…

Sounds like it was 2 cuts, which likely means it was intentional IMHO: NY| Manhattan| Communication Failure | 30 Rockefeller Plaza (Comast)| Comcast is experiencing a National outage due to 2 fiber line cuts. One between NYC & Chicago, the second between Ashburn & South Carolina. customers urged NOT TO CALL 911, no ETA on a fix, police monitor Edit: source below. Thank you dfee.

Maybe Comcast is seeking some of that AT&T money after they were exposed for housing NSA spy tech.

Re: Massive Comcast Outage Hits the US

#148

Post by chiefalchemist »

makecheck wrote: post #16

Well, we all know they’ll learn to do better because of this: they’ll take all that money from monthly fees and make sure to improve quality of service! Right? Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly thi…

A fair amount of the money is wasted on adverting. Mailers, TV adverts, etc. Sure it's bought in bulk but it eventually adds up. I can't imagine what they pay to acquire a new customer, or worse, get a disgruntled customer to come back.

Verizon? Same shit different name.

Even where there's competition, they don't try to compete. I presume it's mainly a ruse to avoid any further regulations, etc.

Re: Massive Comcast Outage Hits the US

#149

Post by makecheck »

matte_black wrote: post #59
makecheck wrote: post #16

Well, we all know they’ll learn to do better because of this: they’ll take all that money from monthly fees and make sure to improve quality of service! Right? Nope. They’ll probably raise prices if anything, and receive no ill effects as a company for basically failing to provide what they happily accept money for. (Buried somewhere in an “update” to Terms of Service, they probably pardon themselves from exactly thi…

Why months of free service? It’s easy to just calculate the lost hours during the outage and compensate for that with maybe a multiple of 2x, or 5x or even 10x on the monthly bill. Multiple months of free service for an outage of a few hours just sounds like consumer greed.

This is one of those cases where I might agree if these companies weren’t actively trying to monopolize, failing to invest in their services, or trying to charge hand over fist in every possible way. Since ISPs are generally terrible though, they absolutely deserve to pay through the nose for every failure. It has to be punitively bad for them to fail, or they have proven that they just don’t care.

Re: Massive Comcast Outage Hits the US

#150

Post by patejam »

walrus01 wrote: post #139
JonathonW wrote: post #82

Comcast's confirmed the fiber cut: https://twitter.com/comcastcares/status/1012767042158510080 > One of Comcast’s large backbone network partners had a fiber cut that we believe is also impacting other providers. It is currently affecting our business and residential internet, video and voice customers. We apologize & are working to get services restored as soon as possible They seem to be at least starting to route…

Best current info is as follows: There is a fiber cut somewhere between NYC and Chicago. At the same time there is also a fiber cut between Ashburn, VA, and locations in South Carolina. The cut is somewhere in NC. Copy and paste from Level3 notification system: "* CASCADED EXTERNAL NOTES 29-Jun-2018 15:13:37 GMT From CASE: 14815828 - Event Field Operations dispatched to the estimated failure location and upon arrival…

There are massively important fiber lines being hung from a utility pole?
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