Oracle Cloud deleting active user accounts without possibility for data recovery • Hacker News Board

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#111

Post by StefanBatory » Mon, Feb 03, 2025, 10:14 AM UTC

ac29 wrote: post #110

StefanBatory wrote: post #108

Earlier quoted context omitted.

But there are valid reasons for it to get rejected - I have my limit on my card set to 0, so that in case the information gets stolen, I won't get any damage right away. And it happened a few times I went to get something and forgot I haven't temporarily changed it.

If your credit card limit is set to zero, I can see why a business with post-paid services would not accept that as a valid payment method.

I mean, sorry - again, bad wording on my side - you are true, but it shouldn't ban the card - let me repeat it later

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#112

Post by croes » Mon, Feb 03, 2025, 1:05 PM UTC

epakai wrote: post #19

latchkey wrote: post #10

OP is suggesting it is in retaliation for a criticizing viral post... https://mastodon.de/@ErikUden/113930176963645558

He also points out his own accusation is baseless: https://mastodon.de/@ErikUden/113930295586771514 and a longer explanation of his thoughts (mostly that Oracle has left him in the dark so all he can offer is conspiratorial speculation) https://mastodon.de/@ErikUden/113930279621469673 Anyway, since Oracle won't say, it seems fine to take adverse inference.

If it’s not because of the viral post it’s somewhat worse.

Because of the post would at least mean for some reason.

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#113

Post by mgdev » Tue, Feb 04, 2025, 3:35 PM UTC

mgdev wrote: post #18

I was charged $5k due to a bug on Oracle's side. I initially escalated to support. Similar thing - they said there was nothing they could do, and that I needed to cut a ticket to another team... one which I couldn't contact. They simply closed the ticket. I did a chargeback for that portion of my bill. TBD whether they will nuke my account or not.

Update: they contested my chargeback. Going through round 2!