Live data from Hacker News

Oracle Cloud deleting active user accounts without possibility for data recovery

mastodon.de

101–110 of 113 posts

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#101

Earlier quoted context omitted.

OK, what products have gotten worse under Oracle? How do they compare to their competitors? Why don't people leave Oracle if it is so bad? Remember, people can and do move platforms all of the time. A good example is how the cloud took off despite the huge amount of work it takes to move things to the cloud. My main point is saying one of the largest software companies in the world is "bad" or "makes things worse" sa…

I think most people feel like the Sun Microsystems products all got worse after the Oracle purchase. E.g., Solaris, Java. It's prolly gonna be hard to find any specific metrics to show that, though. But I remember everyone thinking that all of the Sun offerings had gotten worse after the acquisition. And OpenSolaris got axed altogether, of course. And Java had a series of security embarrassments.

Just anecdotally prior to the acquisition I could upload a core dump to Sun and within minutes be on the phone with a kernel developer, have a patch within 30 minutes and the fix would be incorporated into their updates.

After the acquisition I could not reach kernel developers the ones that remained and package management fell into the bog of eternal stench. Generic examples would be moving binaries into /tmp and moving an Oracle specific fix into place because they knew not how to do package management. Eventually it became impossible to do package verification. By this point we had moved most customers off Solaris, HP-UX and AIX over to Linux out of cost optimizations and making everything cookie-cutter but I was happy to depart from maintaining Oracle Sun systems.

At another company I worked for we replaced everything acquired by Oracle to forked alternatives. This was less to do with technical reasons and more to do with legal liability risk as Oracle could at any moment force licensing, change license terms, drop free support, etc... So as an example we moved from MySQL to Percona MySQL. We also quickly moved away from Dyn DNS due to concerns from the federal government and our lawyers as Dyn (Oracle, also being a competitor) could monitor DNS traffic and profile our customers.

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#102
post #57

Earlier quoted context omitted.

What are you going to do, sue Oracle?

Small claims court is, in many jurisdictions, quite friendly to small claimants suing large corporations for legitimate grievances. Procedurally they don’t reward having expensive legal teams, so all that having an expensive legal team does is cost you more in billable hours.

I don't think most people realise that small claims is kinda designed to allow the little guy to sue the big guy.

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#104
post #38

I've never really mentioned it elsewhere, but the last time I even considered doing something with oracle was I believe when they released the free-tier arm instance and I was just going to compile some of my projects to arm to see if they worked well. Well since I'm not in the business of trusting a lot of corporations I decided to use a privacy.com virtual card that only had a one time transaction and would close a…

> no matter the reason never work with oracle

I wholeheartedly agree on this. I had the misfortune of working with an unholy combination of ODI [1], OBP [2], and Oracle Database several years ago. The amount of layers of abstraction and bureaucracy I had to wade through to get things done was enormous and life-draining. Since then, I have made sure to move teams away from Oracle wherever I could and not once have I regretted doing so.

[1]: https://www.oracle.com/middleware/technologies/data-integrat...

[2]: https://www.oracle.com/financial-services/banking/banking-pl...

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#105
post #2

That people continue to use ORACLE products is one of those misteries I can not understand for much thought that I put into it.

People never learn. The same issues are with PayPal and Stripe. Also people do not seem to grasp that "the cloud" is "someone else's computer".

Only when their accounts are swiftly terminated, they start crying for help on HN.

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#106
post #38

I've never really mentioned it elsewhere, but the last time I even considered doing something with oracle was I believe when they released the free-tier arm instance and I was just going to compile some of my projects to arm to see if they worked well. Well since I'm not in the business of trusting a lot of corporations I decided to use a privacy.com virtual card that only had a one time transaction and would close a…

That charge of $0.01 is common practice to verify the card is legit, and will be reversed. Strange that privacy.com doesn’t support this… but thanks for the link, I’ve never heard of them before

Yeah specifically when I signed up they did the a small charge then, I assumed it only ever do a single charge to check for the legitimacy of the card. If I ever wanted to do a paid tier, I would have changed the card details. But it was a week later that they did a second check even though I hadn't done anything that would incur a charge. The card I had setup with privacy was a charge once card that immediately closes after the first transaction is completed (including charges that are canceled.) So the second charge hit the card after the card was closed. At that point they decided the card must have been stolen and decided to permanently close my account with no recourse.

My guess in the end is they just don't care, I'm not the one that would be giving them lots of money, business contracts are. But they are wrong in the sense that I will never let any company I ever work for choose them if I have any say in the matter.

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#107

Earlier quoted context omitted.

You could only mean the database? The stuff I am familiar with was good before they bought it and is better somewhere else despite all their work to choke options with IP law.

OK, what products have gotten worse under Oracle? How do they compare to their competitors? Why don't people leave Oracle if it is so bad? Remember, people can and do move platforms all of the time. A good example is how the cloud took off despite the huge amount of work it takes to move things to the cloud. My main point is saying one of the largest software companies in the world is "bad" or "makes things worse" sa…

I've seen weblogic deteriorate after Oracle bought it. If you wrote e.g. a bad descriptor, pre oracle weblogic gave an error message inluding what you wrote, why it was wrong, and a reference to the spec. Post oracle code just crashed with an NPE, or had an unstable container with weird crashy behaviour in unrelated parts of your code.

Before that, OC4J used to be the first to implement a new EJB version etc. The project basically froze in time when oracle bought it, receiving minimal bugfuxes only.

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#108
post #38

I've never really mentioned it elsewhere, but the last time I even considered doing something with oracle was I believe when they released the free-tier arm instance and I was just going to compile some of my projects to arm to see if they worked well. Well since I'm not in the business of trusting a lot of corporations I decided to use a privacy.com virtual card that only had a one time transaction and would close a…

That charge of $0.01 is common practice to verify the card is legit, and will be reversed. Strange that privacy.com doesn’t support this… but thanks for the link, I’ve never heard of them before

But there are valid reasons for it to get rejected - I have my limit on my card set to 0, so that in case the information gets stolen, I won't get any damage right away. And it happened a few times I went to get something and forgot I haven't temporarily changed it.

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#109

Earlier quoted context omitted.

You could only mean the database? The stuff I am familiar with was good before they bought it and is better somewhere else despite all their work to choke options with IP law.

OK, what products have gotten worse under Oracle? How do they compare to their competitors? Why don't people leave Oracle if it is so bad? Remember, people can and do move platforms all of the time. A good example is how the cloud took off despite the huge amount of work it takes to move things to the cloud. My main point is saying one of the largest software companies in the world is "bad" or "makes things worse" sa…

Thank you for the examples. It was interesting and I learned something.

Re: Oracle Cloud deleting active user accounts without possibility for data recovery

#110

Earlier quoted context omitted.

That charge of $0.01 is common practice to verify the card is legit, and will be reversed. Strange that privacy.com doesn’t support this… but thanks for the link, I’ve never heard of them before

But there are valid reasons for it to get rejected - I have my limit on my card set to 0, so that in case the information gets stolen, I won't get any damage right away. And it happened a few times I went to get something and forgot I haven't temporarily changed it.

If your credit card limit is set to zero, I can see why a business with post-paid services would not accept that as a valid payment method.
Post reply on HN