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No tipping means better business

tastefulventures.com

111–120 of 550 posts

Re: No tipping means better business

#111
post #92

Earlier quoted context omitted.

Usually the service is worse in 'tip expected' industries.

That hasn't been my experience at all. From a baseline of having eaten at restaurants all over the world, eating in US restaurants that tip have some of the best service.

The comment to which you replied was talking about different industries, not a single industry across different countries. Your comment doesn't refute the point.

Re: No tipping means better business

#112
post #109
post #58

As a person who was born and living in a country which has no tipping culture. The tipping sucks. I should have been fully informed how much should I have to pay before I purchase something or some service. Any extra demand from agreed amount should be illegal. I also don't want to waste my precious time on paying the tip for calculating tax. The worker's salary is a employer's responsibility. If the the worker becom…

One more thinking. The tipping is dumping. The seller(who is the employer) offered a product with the price they choose. That price should reflect all the necessary costs of the product, including the salary to the workers. By demanding the tipping, they make the price cheaper than it actually is. That is dumping.

> By demanding the tipping, they make the price cheaper than it actually is. That is dumping.

No. This would apply if you actually paid less than it actually is

It might be false advertisement though

Re: No tipping means better business

#113
It's amusing the way everyone who lives in tipping countries swears by how much better it is and how much they prefer it. And conversely, people who live in no-tipping countries say the same about their system. Most people simply like what they're used to, and don't bother considering the other side of the argument.

In my own case, I live in a tipping country. I find that I have maybe ten restaurants I frequent. And since I've been here for twelve years, I constantly run into the same waitstaff. Incredulously, I once ran into the same waiter at three separate restaurants in my time here. If I were to give one of them a bad tip for bad service, there's a good probability I'd end up having them serve me again, and that does not sound pleasant.

So the tipping is basically mandatory for me, unless I'm willing to never eat at a place again. And to date, I've left no tip exactly once for a waiter who took our drink orders, came back ten minutes later to say there was a problem with the machines so we asked for water and took our order, the backstaff brought out the meal, and we finished the meal without ever having received anything to drink, and had to ask the staff at the front for our check because the waiter never came back. Another time we left a bad tip and never went back to a restaurant that made us wait over 30 minutes in a near empty place before anyone took our order. The staff knew we weren't served, and the longer they waited, the more awkward it became, and we kind of both decided we weren't going to leave until they served us.

It's also strongly worth considering some of the racial undertones of tipping. It's pretty well regarded among waitstaff here in the US that black people don't tip well, and as a result, they receive worse service, which in return leads to worse tips. It's a self-fulfilling circle.

I can imagine myself as an employee. If tips are resulting in huge paydays, I'd obviously prefer that system. But if I were constantly getting highly variable paychecks, that would be a big problem as my landlord wouldn't take a smaller payment because business was slow this week. A steady income provides much-needed stability.

I can also imagine myself as a customer. A tipped waiter would try to upsell me more and push wine on me. Yet a non-tipped waiter might not be as attentive since there's nothing in it for them to do a better job.

Weighing all the pros and cons, I'm personally of the opinion that we should abolish tipping, abolish the $x.99 bullshit pricing and just say $x+1, stop charging $2-3 for a ten-cent soda to subsidize the food prices, and roll taxes into the prices so if it says $10, you pay $10, period. Leave "how'd we do?" cards that customers drop off into a sealed box on the way out to control for good service.

But, I doubt I'll live to see any of that here.

Re: No tipping means better business

#114
post #100

Earlier quoted context omitted.

Yes? I really dont see the difference here. In both cases they are paid. In non tip environments usually even well better because its a nice salary plus random tips here and there

Whether they are paid better or not is obviously irrelevant. Somebody can be paid handsomely and do a crap job if there's nothing to motivate them otherwise. With no tipping better service doesn't buy you much. With tipping better service buys you a larger tip.

A no tipping environment is usually "optional tips" in my world view. Therefore i can not agree with that.

Re: No tipping means better business

#115
post #58

As a person who was born and living in a country which has no tipping culture. The tipping sucks. I should have been fully informed how much should I have to pay before I purchase something or some service. Any extra demand from agreed amount should be illegal. I also don't want to waste my precious time on paying the tip for calculating tax. The worker's salary is a employer's responsibility. If the the worker becom…

Omitting tipping and taxes from prices is deceitful and annoying, but it promotes consumerism and getting people to spend more.

The key for restaurants is to minimize the menu item price when you decide what to order. Even if you have a mental limit of $15, you might spend $17.55 on lunch because the menu said $14 when you ordered.

Re: No tipping means better business

#116

Earlier quoted context omitted.

The thing people seem to be missing though is that a set "expected tip level" ruins the whole thing. If you are expected to tip 20% for just "service" what incentive does that give to provide "good service"? Sure you might have a higher chance of getting 30% for good service - but I think it's probably easier to get 10 or 20% for good service in a place where 0% is the expected level.

If you aren't getting service worthy of tips, don't tip. No one is going to stop you on your way out. You may get worse service the next time you come back. However, why would you go back if the service was bad the first time?

> If you aren't getting service worthy of tips

Thats the idea also where there isn't a set level of expected tip (like in most of the world).

I'm not opposed to the idea of tipping, I'm opposed to the idea of a specific level of tip being expected, effectively making it a part of the staffs wages (which consequently means staff isnt' paid if you choose not to tip).

Re: No tipping means better business

#117
He takes China as an example but from my experience service often sucks in average restaurants in China. I would have often preferred to show my satisfaction with the service through my tip or lack thereof as I'm used to from my native country.

Re: No tipping means better business

#118

Went to a revolving sushi bar tonight. Everything was automated. They even had a touchpad where you can put in orders (like miso ramen soup), which get delivered by a belt. The only thing the servers did was sit us and bring us water. We asked them to replace a leaking soy sauce container and they never did. We tipped 0$ -- there was essentially no service. I kinda felt bad, but talking it over with my wife, I couldn…

I also don't understand tipping at food carts. Customers stand in a line to pay and get their food, and are also expected to tip (either via Square or through tip jars). Edit: the expectation is generally implicit, and while standing in line, I can't help but notice that most customers hit the minimum tip percentage on Square, which is usually 15%

Unless you get seated and have the food delivered by the server to your table, there is no expectation of tip - no matter what Square says.

Re: No tipping means better business

#119

I've traveled the world and have come to the conclusion that diners are better off in a tipping environment. Realize this is purely anecdotal but time and time again we have come to the realization that incentives matter and incentivizing good service makes sense to me (and I shouldn't have to order a bottle of wine at lunch to get it). If all someone is going to do is play telephone from one side of the room to the…

Which other services would you introduce tipping to? Fast food? Buying shoes? Car wash? Repairing plumbing? Fixing a computer? I don't see why eating in a restaurant should need extra incentives to the waiters, when we expect good service without tips elsewhere.

Some of those already have incentives: commission. Tipping is not much different.

Re: No tipping means better business

#120
post #108

Earlier quoted context omitted.

But when you realise that tipping is bribing public officials to get service that regular taxpayers do not get, doesn't that take the shine off?

Have you ever actually bribed someone? It's fun. Makes you feel like you're in the movies.

It's great until you start getting threats of arrest for stuff you didn't do as bribe solicitation.
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