Live data from Hacker News

My MacBook Pro had over 10k USD in repairs

pqvst.com

101–110 of 493 posts

Re: My MacBook Pro had over 10k USD in repairs

#101
post #52

It's absolutely ridiculous that Macs don't come with a 3 year warranty by default. I've bought maybe a dozen macs in the last 15 years (for myself and the family) and while some have lasted many years without issues, some have died on me on the second or third year. Because the initial investment is so high you're practically forced to add extra Apple Care to protect it because there's a 20-30% chance you will have p…

>It's absolutely ridiculous that Macs don't come with a 3 year warranty by default.

Government should mandate that, as in does in other countries.

But many american consumers don't believe in government rules about consumer protection, lest some of this "innovation" we've witnessed is discouraged...

Re: My MacBook Pro had over 10k USD in repairs

#102
post #86

Empirically, the 2016–2020 MacBook Pros seem to be relatively unreliable. My 2016 would frequently have wake-from-sleep problems, occasional kernel panics, and fried its logic board with a pop after about 3 years. My 2019 thermal-throttles every day, kernel panics a few times a month, and has a battery that just gives up under load. Meanwhile my 2019 Mac Pro (tower) is probably the most rock-solid reliable computer I…

I agree, though i've had some minor issues with big sur and third party (OWC) SSD PCIE devices on my mac pro. Once I removed the cards things were solid. Prior to big sur no issues were abound. Once I upgraded i found sleep didn't work appropriately and bootcamp was a non-starter as well.

Re: My MacBook Pro had over 10k USD in repairs

#103
post #80

After AppleCare expires Apple caps the user cost of hardware repairs per visit to some number they look up in a per-model table that presumably varies over time. It appears the author doesn’t know this as they seem quite nervous about losing coverage. In my case I got a keyboard / top cover, logic board, and battery all replaced for $400 and change, on a 6.5 year old machine well out of AppleCare. They only do this w…

Interesting. Indeed, I wasn't aware of that. But I wonder if the capped repair cost is only available in the US, or if it's a global thing. There seem to be some differences between US and ex-US when it comes to Apple support.

Re: My MacBook Pro had over 10k USD in repairs

#104
post #52

It's absolutely ridiculous that Macs don't come with a 3 year warranty by default. I've bought maybe a dozen macs in the last 15 years (for myself and the family) and while some have lasted many years without issues, some have died on me on the second or third year. Because the initial investment is so high you're practically forced to add extra Apple Care to protect it because there's a 20-30% chance you will have p…

Is it really? People still buy them in droves. As much as I hate devices I can't fix (and this makes the short warranty times problem even worse), many people don't seem to care.

Re: My MacBook Pro had over 10k USD in repairs

#105
post #96

"2 complete laptop replacements" "Factoring in the cost of the complete replacements, it would be closer to 10,000 USD!" I'm not sure how this $10,000 sum works unless you're saying you still have all three MacBook Pros rather than returning the first two. I would assume the first two were returned to Apple and refurbished, not just immediately destroyed?

It's the equivalent cost of purchasing that same laptop I guess? The old one is probably broken and written off.

Right, but the idea is that Apple has lost ~$10,000 to support his MacBook Pro. That doesn't seem to add up to me.

Re: My MacBook Pro had over 10k USD in repairs

#106
post #42

I have a gripe with every Macbook Pro I've owned, and I've owned 4 of them over the last 10 years. They all lag when I type. I hit a key, and it takes a while before it shows up on screen. The effect is at its worst in Safari, but it shows up most everywhere else as well. Sometimes, I'll type a few letters or even words before they start showing up. Doesn't matter if I wipe the machine and reinstall, and Apple has ne…

I have a strange lag problem too.

My CapsLock key (mapped to Esc because I am a Doom Emacs User) gets really slow over days. Like in ~4 seconds to register. A reboot fixed the delay. But it degrades again.

Happened twice. Thankfully, after the last reboot, it seems to be holding.

Last year MBP running Big Sur.

Re: My MacBook Pro had over 10k USD in repairs

#107
post #83
post #76

Earlier quoted context omitted.

2012 macbook pro is basically like an e30 series bmw. Completely workable with common tools. I've gone into this computer for repairs or hardware upgrades over the years a dozen times by now and thanks to its repairability and performance with updated components I am still using it today.

Interesting. https://www.ifixit.com/Teardown/MacBook+Pro+15-Inch+Retina+D... "MacBook Pro with Retina Display 15" Mid 2012 Repairability Score: 1 out of 10 (10 is easiest to repair)"

Mine is the 2012 model before the retina display. Phillips head screws everywhere instead of the pentalobe. Open the case and you have access to everything. Battery can be replaced in 2 minutes. Hard drive in 1 minute. RAM in 30 seconds. Trackpad another 2 minutes after pulling battery. I even took out my optical drive and installed another hard drive in the bay since its SATAIII on that model. Then they came out with the retina mac and glued and soldered almost all of the above.

Re: My MacBook Pro had over 10k USD in repairs

#108
post #87

Meanwhile my MacBook Pro from Touch wood - 2013 is still chugging along with the only issue a slightly reduced battery capacity. They don’t build ‘em like they used to.

I just replaced the battery myself in my 2012 macbook pro and I'm so happy with my battery life now, the replacement had a higher capacity than even the OEM (that apple no longer sells). A full charge with a top off during lunch lasts me a full day now. I've never seen this computer run for longer than three and a half hours, now it goes for double that.

2012 MacBook Pro with retina screen here too. I've replaced the battery twice, and I've had 2 SSDs going dead, but other than that it's still going strong. I love the screen, I love the keyboard, I just wish I didn't cheap out on 8MB of RAM when I bought it.

Re: My MacBook Pro had over 10k USD in repairs

#109
post #79
post #13

Earlier quoted context omitted.

I have a gaming desktop, personal laptop(which I almost never use), and a work laptop. Why would anyone have 10 devices? That is craziness. Do you have a machine for SQL? Machine for mobile? Machine for web?

I have: * Personal workstation/gaming machine * Employer provided work laptop (MBP) * Surface Go Tablet used for reading around the house, light travel, etc. * Personal Dell laptop used for longer travel * Old desktop converted to a server for running services I always need up. * A rpi 3b used for running services I want to physically separate from the internet accessible main server. I've considered repurposing some…

Similar here- work provides MB Pro and Dell Laptop and workstation and iPhone/iPad. Personal iPhone/iPad Pro, self built gaming PC, Linux Xeon lab server, a couple Pis, M1 and Intel Mac Minis, random assortment of laptop/iMacs/iPads/self built PCs for other family member use.

Re: My MacBook Pro had over 10k USD in repairs

#110
post #86

Empirically, the 2016–2020 MacBook Pros seem to be relatively unreliable. My 2016 would frequently have wake-from-sleep problems, occasional kernel panics, and fried its logic board with a pop after about 3 years. My 2019 thermal-throttles every day, kernel panics a few times a month, and has a battery that just gives up under load. Meanwhile my 2019 Mac Pro (tower) is probably the most rock-solid reliable computer I…

My MBP Retina 2013 has been going strong in various environments, not babied at all.
Post reply on HN