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PayPal penalised for 'deceptive' practices

bbc.com

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Re: PayPal penalised for 'deceptive' practices

#201

Post by jhead »

techaddict009 wrote: post #134
r2pleasent wrote: post #133

Paypal has so many things wrong with their company. The majority of employees, even in the business support department, have absolutely no clue what is going on. They will give you an answer to a question, you will call back later, get a new agent, and then you'll get a completely different answer to the same question. Half the time the customer support is clearly just improvising, because the system is such a mess t…

Why dont you quite them and use service like stripe?

Stripe doesn't accept every credit/debit card out there and can often cause charges to be declined for ambiguous reasons. In my experience, PayPal doesn't have this issue. PayPal is also a preferred payment option by a lot of customers and visitors, believe it or not. We still have a lot of customers who refuse to use any payment option other than PayPal, which is honestly really disappointing. Removing support for PayPal would mean losing a lot of customers.

Re: PayPal penalised for 'deceptive' practices

#202

Post by hueving »

arprocter wrote: post #164
r2pleasent wrote: post #133

Paypal has so many things wrong with their company. The majority of employees, even in the business support department, have absolutely no clue what is going on. They will give you an answer to a question, you will call back later, get a new agent, and then you'll get a completely different answer to the same question. Half the time the customer support is clearly just improvising, because the system is such a mess t…

At one of my old jobs I remember Paypal closing a dispute in favor of the buyer, who had claimed the goods were never received, despite the fact that we supplied a copy of said buyer's signature from when he accepted the delivery... Things like that would happen on a pretty regular basis.

I'm always curious about this. How would you know that's the right person's signature?

Re: PayPal penalised for 'deceptive' practices

#203

Post by DrStalker »

dlubarov wrote: post #154
tokenadult wrote: post #118

Earlier quoted context omitted.

You haven't said what jurisdiction you are in, but are you saying you were effectively charged for the item before it was put in shipment? For some forms of payment in some jurisdictions, that is strictly illegal.

It's just network policies that prohibit charging before shipment, so it wouldn't be problematic if this was an ACH payment. If it was a credit card payment, most likely PayPal had just placed an authorization and was holding off on capturing. That would explain their aggressive timing -- if they let the auth hang for too long that would result in higher interchange fees, and eventually the auth would expire.

Doesn't PayPal get around that by charging your credit card to buy credit on Paypal, which is then used to purchase the item you want? Or do they only claim that when it is convenient to do so.

Re: PayPal penalised for 'deceptive' practices

#204

Post by coldtea »

lawnchair_larry wrote: post #194
gress wrote: post #190

Earlier quoted context omitted.

That is describing using Apple Pay as a way to tender already stolen credit cards and has nothing to do with the security of Apple Pay itself.

The end result is the same. It's just like using a stolen card.

We're not talking about the end result, we're talking about the security of a specific method of payment.

If we were discussing how insecure IE 6 is and how it can get you hacked, then the fact that using Chrome to directly give your info to a shady site can have the same result (get you hacked), doesn't say anything for the relative security of Chrome vs IE 6.

Re: PayPal penalised for 'deceptive' practices

#205

Post by [deleted] »

fs111 wrote: post #136
arenaninja wrote: post #12

Earlier quoted context omitted.

LinkedIn has some niche competition. I've seen at least two oil-oriented ones based out of Houston, and a few others elsewhere

xing.de is bigger than linkedin in the German speaking world and has been a profitable business for years. They are way less spammy.

[deleted]

Re: PayPal penalised for 'deceptive' practices

#206

Post by codexon »

arprocter wrote: post #164
r2pleasent wrote: post #133

Paypal has so many things wrong with their company. The majority of employees, even in the business support department, have absolutely no clue what is going on. They will give you an answer to a question, you will call back later, get a new agent, and then you'll get a completely different answer to the same question. Half the time the customer support is clearly just improvising, because the system is such a mess t…

At one of my old jobs I remember Paypal closing a dispute in favor of the buyer, who had claimed the goods were never received, despite the fact that we supplied a copy of said buyer's signature from when he accepted the delivery... Things like that would happen on a pretty regular basis.

It seems like anyone can file a paypal chargeback and win 99% of the time.

Re: PayPal penalised for 'deceptive' practices

#208

Post by sillygoose »

r2pleasent wrote: post #197
click170 wrote: post #186

Earlier quoted context omitted.

What is collecting pictures of photo ID supposed to do for you? Honest question. Far as I can tell, it only means the scammer was able to copy the photo that was sitting on my computer (likely via the same malware they used to steal my other credentials to begin with). Why was it sitting on my computer to begin with? Because companies like yours demand a copy of my photo ID. Sure I could delete it but we both know mo…

In all honesty, we request a close up of the ID, as well as a picture of the buyer holding the ID up to the camera with their face in the picture, while holding a piece of paper saying they are buying from our website. It sounds ridiculous, but I know other companies who do this as well.

Why? Is the govt forcing you to do all of that, or is there another reason for it?

Re: PayPal penalised for 'deceptive' practices

#210

Post by frickingyc »

ubernostrum wrote: post #193
geomark wrote: post #181

Earlier quoted context omitted.

Estimates are that ApplePay is experiencing fraud rates as high as 6% at some banks. http://money.cnn.com/2015/03/18/technology/apple-pay-fraud/

Except that entire issue really boils down to the incompetence of the banks; Apple Pay itself is fine, it's the initial step of having the bank verify and confirm the payment info being loaded in that's the problem, since the bank will "verify" that a dancing bear with a party hat and a clown nose is actually you.

what do guys chooses for payment processing?
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