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Macbook screen coating issues

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Re: Macbook screen coating issues

#181

Post by logn »

javajosh wrote: post #164
logn wrote: post #28

Earlier quoted context omitted.

Unrelated, but note that paper towels can scratch glass/plastic. Something with softer fibers is better.

Given the similarity in pattern (starting near the camera along the edge) do you really think this is caused by user error? Do you think that everyone is cleaning their screen in the same wrong way in the same area of the screen?

No, I have no idea. My comment above was a tangent to the original article and only pertaining to paper towels. That's what I meant by starting my comment with "Unrelated, "

Re: Macbook screen coating issues

#182

Post by radicalbyte »

smt88 wrote: post #48
radicalbyte wrote: post #37

Earlier quoted context omitted.

This is the reason I won't buy anymore Apple products. I simply cannot trust them to make a device which is practical. I have the same problem, it was caused by my (then) 12-month-old toddler touching the screen. I cleaned the screen with a slightly damp microfiber cloth, the same one I use for my glasses.

As an owner of a huge number of Apple products, but not an exclusive Apple-user, I think some of their products are extremely practical. The problem I've always had is that blemishes and usability issues have been common for their hardware, even going back to the easily-scratched metal backs of old iPods. It seems like every generation of iPhone has had some major defect. None of these things are that big of a deal.…

It's crazy: they do some things like MagSafe is fantastic, it's so simple but very effective. It solves a problem which has killed two of my previous laptops. Then you have the fantastic battery life and a suspend function which works consistently well (so long as you don't use Parallels).

But then they screw up on the simple things: a screen coating which is extremely easily damaged, and no stress relief on their power supplies which dooms them to cable failure within 1-2 years.

BTW I resolved the screen issues by installing a matt screen protector. It has the added advantage of making the screen readable in sunlight. The downside is you lose a little clarity (or gain it if the streaks are really bad).

Apple could fix these problems easily, and - especially in the case the stress relief - it would cost them a fraction of a cent per unit.

Re: Macbook screen coating issues

#183

Post by freshyill »

freshyill wrote: post #42

I damaged mine (very slightly) with a Clorox wipe. It was my own damn fault. I've had good luck cleaning my sunglasses with them and figured it would work for the computer. I accept responsibility for this bad decision.

Oh, cool! Down voting with no explanation because I didn't express agreement!

Re: Macbook screen coating issues

#184

Post by cozzyd »

radicalbyte wrote: post #182
smt88 wrote: post #48

Earlier quoted context omitted.

As an owner of a huge number of Apple products, but not an exclusive Apple-user, I think some of their products are extremely practical. The problem I've always had is that blemishes and usability issues have been common for their hardware, even going back to the easily-scratched metal backs of old iPods. It seems like every generation of iPhone has had some major defect. None of these things are that big of a deal.…

It's crazy: they do some things like MagSafe is fantastic, it's so simple but very effective. It solves a problem which has killed two of my previous laptops. Then you have the fantastic battery life and a suspend function which works consistently well (so long as you don't use Parallels). But then they screw up on the simple things: a screen coating which is extremely easily damaged, and no stress relief on their po…

Fixing the power supply would cost them a lot more in opportunity cost. Those must be extremely profitable!

Re: Macbook screen coating issues

#185

Post by 37prime »

rasz_pl wrote: post #101
37prime wrote: post #90

I have seen many damaged computer screens, desktop and laptop. One of the most common themes is the cleaning solution used to clean the screen. A lot of people admits they are using the common household cleaning solutions to clean the screens.

and? screen is plastic, non abrasive cleaning solutions should NEVER affect it, whats more they NEVER did before those bullshit anti glare pure marketing reflective coatings came along.

huh?

Those screens were damaged, both plastic and glass alike.

Some people think that since it is a glass screen, using cleaning solution like Windex is ok. That’s so not recommended.

Re: Macbook screen coating issues

#186

Post by lurkinggrue »

bsder wrote: post #49
secstate wrote: post #7

My 13" MBPr has this stain pattern. Here's my guess, I used an alcohol-based solvent to clean my keyboard and then closed the machine. Now I have stains of the oleophobic coating coming off in the places you'd expect it ... where the keys manage to come in contact with the screen. So I suppose it's my fault, but I have a Lenovo T440s here with a beautiful matte screen that has no need for a fancy oil-resistent coatin…

> matte Exactly. The fact that this is now a rarity in laptops pisses me off.

One of the reasons I just love the new Zenbook UX305. Thinner than the new macbook, higher res screen/webcam, 3 usb3 ports, hdmi and sdcard and fanless... and a damn matte screen for $699.

I'm really happy with this machine.

Re: Macbook screen coating issues

#187

Post by pascalo »

simonebrunozzi wrote: post #130
pascalo wrote: post #96

Apple's customer service is hell. Don't envy anybody to have to deal with this. The "Cosmetic damage and not covered by warranty" line is similar to what I had as answer when after one week of sitting on a desk without any mistreatment I had a crack in the glass of my pre-retina MBP. Called them and had an endless loop of - "I think this is a manufacturing fault" - "Cracks in the screen are ALWAYS accidental damage a…

I am really tempted by the new XPS 13 (with possibly a dual boot Ubuntu/Windows) instead of a new Macbook Pro 13 retina. I know that a lot of info is out there. In your case, any comparable experience with Dell support?

This must be karma for bitching about Apple, but I just opened the lid of my XPS13 and it has a crack in it. I cannot believe it. It feels like groundhog day!

In any case, I shall report back on how they handle it. Fired off a twitter message to @DellCares and they asked me for the service tag. Go on Dell, impress me!

Re: Macbook screen coating issues

#188

Post by [deleted] »

pascalo wrote: post #187
simonebrunozzi wrote: post #130

Earlier quoted context omitted.

I am really tempted by the new XPS 13 (with possibly a dual boot Ubuntu/Windows) instead of a new Macbook Pro 13 retina. I know that a lot of info is out there. In your case, any comparable experience with Dell support?

This must be karma for bitching about Apple, but I just opened the lid of my XPS13 and it has a crack in it. I cannot believe it. It feels like groundhog day! In any case, I shall report back on how they handle it. Fired off a twitter message to @DellCares and they asked me for the service tag. Go on Dell, impress me!

[deleted]

Re: Macbook screen coating issues

#189

Post by secstate »

bsder wrote: post #49
secstate wrote: post #7

My 13" MBPr has this stain pattern. Here's my guess, I used an alcohol-based solvent to clean my keyboard and then closed the machine. Now I have stains of the oleophobic coating coming off in the places you'd expect it ... where the keys manage to come in contact with the screen. So I suppose it's my fault, but I have a Lenovo T440s here with a beautiful matte screen that has no need for a fancy oil-resistent coatin…

> matte Exactly. The fact that this is now a rarity in laptops pisses me off.

And can I also add to this that, while I appreciate widescreen monitors on laptops due to form factor, the fact that monitor manufacturers just up and stopped making square displays is endlessly frustration too.
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