81–90 of 149 posts
The occasional screen freeze with Macbook Pro late 2013 model here. Too bad its not covered by this program. Oh well, have to restart it manually here and there.
I had this model, and the graphic issues started to appear during the last summer. After having acknowledged the situation [1] (Apple doesn’t officially admit there is a problem, and chances are that I will have to pay for a new logic board since I am out of warranty), I went to an Apple Store in the UK for a diagnostic. I was about to pay for the new logic board, and the person confirmed to me that in case of a reca…
> - You have a 6 years warranty in the UK. It's worth remembering this, however it's not always 6 years. There's no fixed time, but 6 years for electrical goods is a fairly good point. This all comes down to the sales of goods act, which means good must be "fit for purpose". If an expensive laptop breaks after 4 years, then you can argue it wasn't fit for purpose and therefore must be fixed or replaced (or a full ref…
[0] - https://www.apple.com/uk/support/iphone5-sleepwakebutton/
This is great news, even though it's frustrating that they took so long to "do the right thing." Last year my 2011 MBP failed literally the day before its extended AppleCare expired. Had it failed a day later, I'd have been in some trouble.
Where do you stand if you have an Early 2011 15" MacBook Pro that has a faulty GPU but is long out of warranty? Even with this extension program, you aren't any better off since you would still have to pay for the repair according to Apple's website? I guess this is where your statutory rights come into play if you live in the UK (like I am) since these entitle you to the free repair or replacement of the defective g…
The second paragraph says "Apple or an Apple Authorized Service Provider will repair affected MacBook Pro systems, free of charge."
"This worldwide Apple program does not extend the standard warranty coverage of the MacBook Pro."
Well I had one of those 2011 MBPs that failed in this way...this was after my warranty expired and clearly before this repair was issued. They told me it would cost me like $350 or $400 or something to replace the motherboard on the thing. Ended up buying a new MBP and selling the bricked one for $100. There was an enormous thread spanning several years on the apple support forums, so it's a good thing they waited un…
My MBP had this fault and was out of warranty (I'd taken too long to take it in). They replaced the logic board and screen free of charge. I think the amount shown on the zeroed invoice was close to $1k. Same Apple Store, my wife showed that her iPhone with cracked screen had dust in the camera, assured them the dust predated the screen smashing and they gave her a new phone. I suspect newly opened Apple stores are g…
Earlier quoted context omitted.
My MBP had this fault and was out of warranty (I'd taken too long to take it in). They replaced the logic board and screen free of charge. I think the amount shown on the zeroed invoice was close to $1k. Same Apple Store, my wife showed that her iPhone with cracked screen had dust in the camera, assured them the dust predated the screen smashing and they gave her a new phone. I suspect newly opened Apple stores are g…
My local Apple store, however (Eplehuset in Bergen, Norway) flagrantly violates Norwegian warranty law unless you show up multiple times, cite the specific chapter of the law they are violating and then threaten legal action. So it's clearly not a global policy.
I have given up on buying laptops with dGPUs - Post Sandy Bridge Intel's GPU is more than what a non-gaming machine needs and I certainly don't need the battery loss and added heat. (These dGPU related repair issues seems like the are an Apple only thing though - my work laptop has a Nvidia GPU and it is running most of the times due to sleep/wake issues - no other problems in the past 4 years. Haven't heard of any o…
I believe the root of the problem, lead-free soldering joints, was common to all portables of that time
Unfortunately, I have a Mid 2010 MBP that is not covered under this warranty extension. It crashes/restarts all the time with a GPU panic that is caused by the nVidia card, and triggered by the OS. It never crashed with Snow Leopard (the stock OS for my model), but ever since I upgraded, it crashes consistently (Mountain Lion & Mavericks). I use gfxCardStatus to force the computer to use the intel graphics card. This…