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MacBook Pro Repair Extension Program for Video Issues

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Re: MacBook Pro Repair Extension Program for Video Issues

#4

This is great news, even though it's frustrating that they took so long to "do the right thing." Last year my 2011 MBP failed literally the day before its extended AppleCare expired. Had it failed a day later, I'd have been in some trouble.

At least it was not a rMBP. My mid-2102 rMBP coverage expires this June, and I'm seriously thinking of selling it and upgrading just to get Apple care back. The whole computer is almost a single piece at this point. Any kind of damage is super expensive to repair out of warranty.

Re: MacBook Pro Repair Extension Program for Video Issues

#5
Well I had one of those 2011 MBPs that failed in this way...this was after my warranty expired and clearly before this repair was issued. They told me it would cost me like $350 or $400 or something to replace the motherboard on the thing. Ended up buying a new MBP and selling the bricked one for $100.

There was an enormous thread spanning several years on the apple support forums, so it's a good thing they waited until 4 years later to address this problem...

Re: MacBook Pro Repair Extension Program for Video Issues

#6

This is great news, even though it's frustrating that they took so long to "do the right thing." Last year my 2011 MBP failed literally the day before its extended AppleCare expired. Had it failed a day later, I'd have been in some trouble.

> it's frustrating that they took so long to "do the right thing."

Par for the course.

I was bit by logic board problems on the dual USB iBook (2002 model), which eventually got covered under a similar warranty extension. Then I had to pull teeth when my MacBook's plastic discolored in 2006.

Re: MacBook Pro Repair Extension Program for Video Issues

#7
I have never seen the visual glitches, however I have had my computer restart spontaneously and upon reboot would state "A graphics problem has been detected". I called Apple Care several times about this, and filed tickets on bugreporter.apple.com but made no progress. Glad they're finally getting around to fixing this.

My model is: MacBook Pro (Retina, 15-inch, Early 2013)

Re: MacBook Pro Repair Extension Program for Video Issues

#8

This is great news, even though it's frustrating that they took so long to "do the right thing." Last year my 2011 MBP failed literally the day before its extended AppleCare expired. Had it failed a day later, I'd have been in some trouble.

Mine failed literally the day after the AppleCare expired and thankfully the guy let me get it repaired as if it were under AppleCare. My understanding is that the store managers actually get a fair amount of leeway on this. Were that not the case, I would have had to think hard about spending $350 on a repair for a computer that was no longer my primary.
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