21–30 of 76 posts
In "IT" I find that it is actually more common for the best product to be the ones that are in the mid price ranges. Not counting open source stuff ofc.
I do this all the time, and it always works. Just today someone asked for a discount, and I wrote a similar email to this one, explaining why we don't give discounts, our products are great value, etc. I did offer them an extra 1 month trial for free, as they were just starting a new business, and they were very happy with that and will probably become a long-term customer. I think people are just programmed to ask f…
I would like to swap "people" in your sentence for "americans". It's a cultural thing, not a human thing.
I do this all the time, and it always works. Just today someone asked for a discount, and I wrote a similar email to this one, explaining why we don't give discounts, our products are great value, etc. I did offer them an extra 1 month trial for free, as they were just starting a new business, and they were very happy with that and will probably become a long-term customer. I think people are just programmed to ask f…
I would like to swap "people" in your sentence for "americans". It's a cultural thing, not a human thing.
I do this all the time, and it always works. Just today someone asked for a discount, and I wrote a similar email to this one, explaining why we don't give discounts, our products are great value, etc. I did offer them an extra 1 month trial for free, as they were just starting a new business, and they were very happy with that and will probably become a long-term customer. I think people are just programmed to ask f…
I would like to swap "people" in your sentence for "americans". It's a cultural thing, not a human thing.
There's no worse assumption that cheaper product is worse, especially when it comes to SaaS. What if FooCorp has automated much more than Acme, and even with lower prices actually has both better profits per sale and better functionality?
Sure, FooCorp should work on their marketing, but that's in their interest, not yours. A perfect company from the customer's PoV is one that is almost unknown, provides the best value per money unit, and has just enough customers to be alive. Then you have a competitive advantage over competition using popular and expensive solutions.
This blog post may have been worth millions of dollars in sales for Acme if we knew the actual context. Acme has chosen to provide a better value prop. They use this to justify their additional cost 100 times a day. The CEO noted that the value prop was subjective (does your company value XYZ?), and simply justified the gap. It's not magic, its logic.
Would have loved to give the name, but the founder asked not to be named. Sorry about that. It was his email, so I deferred to his judgement.
Earlier quoted context omitted.
Would have loved to give the name, but the founder asked not to be named. Sorry about that. It was his email, so I deferred to his judgement.
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