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Lessons I learned from the failure of my first startup, Dinnr

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Re: Lessons I learned from the failure of my first startup, Dinnr

#61
post #30

This post links to an e-book by @robfitz called _The Mom Test_, which I hadn't known about before. It's fantastic and totally worth the price; also, that guy can write. I can see so much of my own bad pitching in the "how not to do it" examples he gives.

I've met Rob in London. Good guy and his thesis is spot on (both in the book and outside of it).

Re: Lessons I learned from the failure of my first startup, Dinnr

#62
This seems like a fairly easy idea to test without any capital investment but a bike and a landing page.

1. Throw up landing page explaining service

2. Have people put in orders via email or form submission

3. Ride bike to grocery and deliver items

4. Collect cash or use Square upon delivery

Market test complete. Failure with minimal $ committed.

It worries me that an idea that could be done for so little capital is able to raise money. These are heady times.

Question to OP: did you ever consider targeting caregivers who would like to cook for their loved ones but can't leave the house for significant periods?

Re: Lessons I learned from the failure of my first startup, Dinnr

#63
It's a bad idea for founders to be doing their own market research. The prevailing advice from "startup gurus" like Steve Blank is that you must "get out of the building" and talk to customers face-to-face. Here's the problem with that advice (as Dinnr found out):

1. Very few people will tell a founder their idea is bad right in front of them; and

2. Founders suffer from the worst case of confirmation bias ever. They are only looking for positive signs that their idea is good.

There are ways around this error if you know market research methods well enough, but unfortunately the prevailing wisdom in the startup community is the only way to do thorough market research is for the founders to "get out of the building" and do in-person interviews.

It's refreshing to see articles like this where the founder realized their errors and didn't just outright blame the process of market research.

Re: Lessons I learned from the failure of my first startup, Dinnr

#64

This seems like a fairly easy idea to test without any capital investment but a bike and a landing page. 1. Throw up landing page explaining service 2. Have people put in orders via email or form submission 3. Ride bike to grocery and deliver items 4. Collect cash or use Square upon delivery Market test complete. Failure with minimal $ committed. It worries me that an idea that could be done for so little capital is…

This is the common advice I've seen for being lean but step #2 is really hard. How do you get people to put in orders on a brand new webpage? It's far from trivial to get an audience for your landing page and kind of goes against lean to throw 5k in ad money to validate something. Who has that kind of money to throw around?

Re: Lessons I learned from the failure of my first startup, Dinnr

#65
post #2

> No way it would be an investment that would give investors a 10x return. I think this kind of expectations ruin good business ideas. A thing like Dinnr may have worked well if run for years, not just tested out for 18 months. It may have not produced a 10x return, but it may have been enough for four people to live on and, maybe, then expand to another city and have four other people live working at Dinnr 2.

Maybe, but if it was your money paying their salaries, would you pay them to find out if it works on year 2?

This is probably another lesson: if your business isn't worth investing in for two years to look for growth, it's probably not worth investing for one either. Most real businesses start extremely small, and grow over a span of 3-5 years. Expecting a business to boom immediately is yet another symptom of misguided startup expectations.

Re: Lessons I learned from the failure of my first startup, Dinnr

#66
post #35

Earlier quoted context omitted.

Their observation isn't remotely an ad hominem: They are specifically criticizing the message, not the speaker. And their point is valid: There is a wide "startup" belief that you needn't know the market or domain, the customers, etc. You just need to find a domain name and make a web page and customers will come and somehow a business will fall together. Only the overwhelming odds are that it will face likely failur…

Many of the start-up lessons here are those preached by Eric Reis, Steve Blank, and others. I don't think this is a broad treatise on how food start-ups won't work. Also: ..."things no responsible person would ever not know before even considering raising money." ... ...classic marketing grad trying to do startup things... ...over-exuberant and irresponsible entrepreneurs... not sure how you don't see this as ad homi…

This is pretty much the opposite of an `ad hominem` attack.

Re: Lessons I learned from the failure of my first startup, Dinnr

#67
post #21

I can't help but have a very negative reaction to this, not necessarily at the author, but at the startup ecosystem as a whole. These are posted as "lessons" as if they were difficult to learn, when this really should be labeled "things no responsible person would ever not know before even considering raising money." Of course you should be self-critical of your product, of course you should test with real customers,…

The fact that people lie to you when doing market research isn't incredibly obvious to a lot of people. That seems to be his biggest problem: he thought there was a market because people said they liked the idea.

I loved this post (gets one of my rare upvotes) because the guy does a great job taking apart everything he did wrong. Maybe these lessons should be obvious, but empirically they aren't: people keep making these mistakes, over and over.

Re: Lessons I learned from the failure of my first startup, Dinnr

#69
post #64

This seems like a fairly easy idea to test without any capital investment but a bike and a landing page. 1. Throw up landing page explaining service 2. Have people put in orders via email or form submission 3. Ride bike to grocery and deliver items 4. Collect cash or use Square upon delivery Market test complete. Failure with minimal $ committed. It worries me that an idea that could be done for so little capital is…

This is the common advice I've seen for being lean but step #2 is really hard. How do you get people to put in orders on a brand new webpage? It's far from trivial to get an audience for your landing page and kind of goes against lean to throw 5k in ad money to validate something. Who has that kind of money to throw around?

step #2 is the absolute hardest part. If you can't figure out #2 then why invest in staff, logistics, a refrigerator...? The idea is to only focus on traction(#2). If you can't get traction then you don't have anything.

Re: Lessons I learned from the failure of my first startup, Dinnr

#70
post #64

This seems like a fairly easy idea to test without any capital investment but a bike and a landing page. 1. Throw up landing page explaining service 2. Have people put in orders via email or form submission 3. Ride bike to grocery and deliver items 4. Collect cash or use Square upon delivery Market test complete. Failure with minimal $ committed. It worries me that an idea that could be done for so little capital is…

This is the common advice I've seen for being lean but step #2 is really hard. How do you get people to put in orders on a brand new webpage? It's far from trivial to get an audience for your landing page and kind of goes against lean to throw 5k in ad money to validate something. Who has that kind of money to throw around?

Another thought, to prove the concept, spend $20 to print flyers, stand out at the grocery and explain to people what you're doing. If after awhile no one is hitting the page and placing an order, then maybe you need to rethink your idea.
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