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Google Domains

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Re: Google Domains

#151

Post by StavrosK »

mattzito wrote: post #123
joeframbach wrote: post #45

Serious question: What happens in three years when Google decides to "sunset" this service like Wave, Labs, Reader, Buzz, Code Search, Knol, etc? Their target audience doesn't know how to work with registrars, which puts them in the worst possible situation when Google Domains is dropped. Will they help their users transition to other registrars?

It's been years since I worked in the domain name space, but as I recall vaguely, part of the registrar accreditation agreement is that you have provisions to transition your customer domain names to another registrar in the event you stop being a registrar, voluntarily or involuntarily. The way this has worked in the past (again iirc) with other companies is that the registrar wholesale migrated their names to anoth…

I had to move my domains from an unresponsive/dead registrar (NameTerrific). I emailed Tucows (the parent?) and they sent me a domain migration code for the domain. It was pretty simple, luckily.

Re: Google Domains

#152

Post by jqueryin »

drusenko wrote: post #142
gmays wrote: post #100

Earlier quoted context omitted.

I agree with your point on lousy options for small businesses. See my other comment in this thread. The SMB website market is ripe for disruption.

I'd absolutely love to hear your feedback on how we (Weebly) can get better! We are constantly improving the product, but there's still a long ways to go.

Shoot me an email at coreyATcoreyballou.com as we're interested in a feature of your API that doesn't appear to be publicly available but I'm sure you have in place.

Re: Google Domains

#153

Post by pstop »

dragonwriter wrote: post #140
pstop wrote: post #29

An invite only beta to an at request service? That's kinda dumb. It most certainly won't be a representative sample.

> It most certainly won't be a representative sample. They don't want a representative sample, and they say that (and how they want it to be non-representative) right on the page. So, why is that even an objection?

You're absolutely correct, and had I read the "Talk to us" section, I wouldn't have written that comment. Thank you for pointing it out.

Re: Google Domains

#154

Post by bennyg »

newaccountfool wrote: post #144
Diamons wrote: post #117

Earlier quoted context omitted.

So your complaint is that a support line for businesses is only available during business hours.

The people at the business may only work during business hours, but people purchase items and interact with websites 24/7 meaning that if you get a text saying your domain is down at 03:00, then by 03:02 you want to be in touch with someone figuring out why.

It'd be awesome if there was an automation service for this. I'm sure tons of people would gladly pay to say "fuck waking up, it's already being handled."

Re: Google Domains

#155

Post by moe »

opendais wrote: post #118
Diamons wrote: post #117

Earlier quoted context omitted.

So your complaint is that a support line for businesses is only available during business hours.

I get calls at 3am for outages. Remind me what business hours are again? Plenty of domain & DNS providers offer 24/7 x 365 support.

And... you think your call is going to make an outage get resolved quicker, or what do you want to call them for?

The callcenter agent will type your inquiry into the exact same ticket system that your email would have ended up in.

Re: Google Domains

#156

Post by jebblue »

toomuchtodo wrote: post #4

http://domains.google.com/about/features.html Integration with Google cloud resources (a la AWS Route 53), 10 million lookups/year free, pricing appears off the bat to be $12/year, free private registration. And support! "With Google Domains, you get phone and email support (M-F, 9am to 9pm EST)."

No cost for private registration, that would save me some bucks.

Re: Google Domains

#157

Post by JoshTriplett »

anonova wrote: post #127
JoshTriplett wrote: post #86

Earlier quoted context omitted.

And unlike many such services, they still list you as the owner of the domain; they just mask the email/address/phone information.

I'm not sure if this is a positive or negative comment, but I'll explain why they do that. There are two main ways to mask domain name whois information: 1) go through a proxy service, i.e., a company buys the domain under their name and gives you control, or 2) effectively use another entity's contact information with the exception of name, which is what Gandi does. a) is rather risky to both parties. You do not own…

> I'm not sure if this is a positive or negative comment

Very much positive, for exactly the reasons you specified.

Re: Google Domains

#158

Post by davidcollantes »

anonova wrote: post #44
tinkerrr wrote: post #11

"No additional cost for private registration" is badly required in the industry, and glad to see Google take the lead. Also, there should be an option to 301 redirect your blogspot blog to a domain held by Google. Lots of bloggers have outgrown their .blogspot.com blogs.

Gandi ( https://www.gandi.net/ ) is quite well-known for having free private domain registration.

Could you provide the exact link for this? I have looked to no avail.

Re: Google Domains

#159

Post by jpatokal »

aviraldg wrote: post #38
ep103 wrote: post #17

So now my domains can be hosted by a company famed for its responsive and transparent customer service!

Support With Google Domains, you get phone and email support (M-F, 9am to 9pm EST).

While that implies Domains support will be offered in US business hours only, most Google enterprise products offer 9-5 support worldwide, which effectively translates to 24/6. (Yes, 6, there's still a gap between Friday 5 PM PST and Monday morning in Asia.)

https://support.google.com/enterprisehelp/answer/142244?rd=1

Re: Google Domains

#160

Post by desufnoc »

bwblabs wrote: post #102
k-mcgrady wrote: post #47

Earlier quoted context omitted.

Try Hover. Customer support is great and there's zero up-selling when buying a domain. It's a couple dollars more than GoDaddy but more than worth it.

Domain name registrar like Hover, NameCheap, NameBright and NameSilo still do not yet support DNSSEC (nor have an ETA for it!). Here is a list of DNSSEC supporting registrars: https://www.icann.org/en/news/in-focus/dnssec/deployment Based on pricing ($9.99/.com) and a growing irritation with GoDaddy, I finally moved my domains to Dynadot: https://www.dynadot.com/ They have a (custom) 2FA app and 2FA SMS. BTW this fri…

Are you doing anything interesting with DNSSEC?
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