Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Google Domains

google.com

Post reply on HN
Print view View original

131–140 of 238 posts

Re: Google Domains

#131

Post by ArtDev »

GigabyteCoin wrote: post #72
anigbrowl wrote: post #25

Earlier quoted context omitted.

I would far rather deal with Google than GoDaddy or some of the other domain registrants I've dealt with. I realize some people have had poor customer service experiences with Google, but mine have always been OK. Obviously I speak as a consumer, if I were running a business depending on Google services my support needs would be more urgent and my expectations higher.

>I would far rather deal with Google than GoDaddy Would you rather deal with Google as opposed to Namecheap? A great company with superb support that specializes in nothing but domain names and dedicated hosting? I wouldn't.

If you register a domain with Google Sites you have have a choice: Enom or Godaddy.

Perhaps that has changed.

Re: Google Domains

#132

Post by ArtDev »

mattzito wrote: post #123
joeframbach wrote: post #45

Serious question: What happens in three years when Google decides to "sunset" this service like Wave, Labs, Reader, Buzz, Code Search, Knol, etc? Their target audience doesn't know how to work with registrars, which puts them in the worst possible situation when Google Domains is dropped. Will they help their users transition to other registrars?

It's been years since I worked in the domain name space, but as I recall vaguely, part of the registrar accreditation agreement is that you have provisions to transition your customer domain names to another registrar in the event you stop being a registrar, voluntarily or involuntarily. The way this has worked in the past (again iirc) with other companies is that the registrar wholesale migrated their names to anoth…

Thanks, that is really good to know.

Re: Google Domains

#135

Post by vemy »

thedufer wrote: post #69
dota168 wrote: post #31

Invite-only beta.... watch the hype fade away in a week and everyone will forget this exists (hello Google+)

Yes, I remember quite distinctly when that happened to GMail as well.

GMail was a completely different ballgame. This just looks like your generic domain registrar. There are thousands of them already.

Re: Google Domains

#136

Post by TeMPOraL »

shiftpgdn wrote: post #109
TeMPOraL wrote: post #27

Earlier quoted context omitted.

As long as they keep providing superior services, I'm personally fine with that.

Can you name a product where Google provides superior customer service?

I didn't mean consumer service, I meant the product. And that would be pretty much every one out there - search, maps, e-mail, cloud documents...

Re: Google Domains

#137

Post by lobster_johnson »

bwblabs wrote: post #102
k-mcgrady wrote: post #47

Earlier quoted context omitted.

Try Hover. Customer support is great and there's zero up-selling when buying a domain. It's a couple dollars more than GoDaddy but more than worth it.

Domain name registrar like Hover, NameCheap, NameBright and NameSilo still do not yet support DNSSEC (nor have an ETA for it!). Here is a list of DNSSEC supporting registrars: https://www.icann.org/en/news/in-focus/dnssec/deployment Based on pricing ($9.99/.com) and a growing irritation with GoDaddy, I finally moved my domains to Dynadot: https://www.dynadot.com/ They have a (custom) 2FA app and 2FA SMS. BTW this fri…

Dynadot doesn't support .io, looks like?

Re: Google Domains

#138

Post by dragonwriter »

joeframbach wrote: post #45

Serious question: What happens in three years when Google decides to "sunset" this service like Wave, Labs, Reader, Buzz, Code Search, Knol, etc? Their target audience doesn't know how to work with registrars, which puts them in the worst possible situation when Google Domains is dropped. Will they help their users transition to other registrars?

> Serious question: What happens in three years when Google decides to "sunset" this service like Wave, Labs, Reader, Buzz, Code Search, Knol, etc?

Any company can close a service (or go out of business and close all its service), and if a service fails to make a profit, eventually the company will almost certainly do so, one way or the other.

The only reason Google has a high count of such services is because Google went through a period where it started lots of services (and, also, because its remixed and rebranded a lot of services, so that more service names have gotten retired than actual services.) There's no strong reason to think that the actual risk -- particularly with paid services -- is particularly high with Google.

Re: Google Domains

#139

Post by callmeed »

Justsignedup wrote: post #52
ep103 wrote: post #17

So now my domains can be hosted by a company famed for its responsive and transparent customer service!

When dealing with Google Apps, if they are not satisfied that my issue is perfectly resolved in a very short period of time, they hunted me down until I confirmed that everything was working honkey dorey. That includes cold-calling me to ensure everything is good. Their support is top notch for paid products.

That's not what "cold calling" means ...

Re: Google Domains

#140

Post by dragonwriter »

pstop wrote: post #29

An invite only beta to an at request service? That's kinda dumb. It most certainly won't be a representative sample.

> It most certainly won't be a representative sample.

They don't want a representative sample, and they say that (and how they want it to be non-representative) right on the page. So, why is that even an objection?

Post reply on HN