Earlier quoted context omitted.
"They've nailed the difficult math behind the logistics issues - basically a scaled version of the traveling salesman problem." This is so much bullshit it makes my eyes hurt. They "talk" about this a lot but it's not even related dude! Read some books.
It's not strictly "traveling salesman" but it is a real and challenging logistical problem. I've chatted w/ some Uber engineers about this and the story I was told is that originally they were using Google Maps estimates. But the data is really important to capacity planning and giving travel time estimates within their app. And it was often very wrong. They even had a number -- something like "if you multiply google…
I've taken hundreds of rides, and I don't think I've even once looked.
I find it to be a completely pointless part of the whole product - I already know roughly how far away something is, and how bad traffic may be. When I call an Uber, I simply look at the surrounding map and see where the cars are to get a decent estimate. The one they give is usually off by quite a bit, depending on who accepts the hail.