Earlier quoted context omitted.
Would you include in your response the reason why you're ignoring Homakov's security flaw reports, which were emailed to you at your whitehat@coinbase.com email address? https://news.ycombinator.com/item?id=7505757 A lot of people are getting nervous that you're not taking security seriously at Coinbase. Ignoring whitehat reports would seem to be a serious issue.
They mentioned something about it on the thread that they were transitioning to a new system - plus the fact that nobody saw it as a vulnerability. I guess that's the reason
Those aliases are cheap insurance, but they aren't free: they'll cost you some tech support cycles.