The demo of checkout available at https://stripe.com/checkout uses a canvas element for the demo animation. It's a really well done walkthrough. Was it entirely custom-coded or done using a framework / tool to help?
Stripe Checkout
61–70 of 214 posts
Re: Stripe Checkout
#62Earlier quoted context omitted.
[Tl;dr on the below: the changes we make to Checkout are designed to increase our merchants' revenue. If a change doesn't do that, it will be reverted.] The confusion point you cite was our biggest concern in building the "Remember me" functionality. On the one hand, it's clearly good for our merchants* if customers don't have to constantly retype their card details. On the other hand, it'd be bad if we were scaring…
Why isn't it removable? I know things about my customers that you couldn't. This is the single biggest thing that makes me question whether I trust stripe long term. If you're going to make netwok decision like this now, where's your limit? It stops feeling like payments for developers and starts feeling like a "PayPal that hasn't started fucking over their merchants... yet"
> Why isn't it removable?
Well, I tried to outline the thinking above, but we're not absolutely attached to it either. If there is some reason it's bad for your customers, we'd love to talk. Can you drop me an email? I'm patrick@stripe.com.
Re: Stripe Checkout
#63Earlier quoted context omitted.
Or have a small (?) next to it explaining in more detail what "remember me" actually does for anyone interested. -Provides enough detail to answer anyone's questions about what it does -Doesn't clutter the overall UI
Yup, we do that.
You should add that to the "Show me" tour on the website, because currently it looks like the user has to check the box before they see the info, which seems like it would have more psychological friction than also having a (?) button.
Re: Stripe Checkout
#64Earlier quoted context omitted.
[Tl;dr on the below: the changes we make to Checkout are designed to increase our merchants' revenue. If a change doesn't do that, it will be reverted.] The confusion point you cite was our biggest concern in building the "Remember me" functionality. On the one hand, it's clearly good for our merchants* if customers don't have to constantly retype their card details. On the other hand, it'd be bad if we were scaring…
That philosophy works fine with merchants who hope for repeat sales from the same customer. But what about subscription payments (what I use Stripe for). A remember me button doesn't make sense there, as they are never re-entering the data to make another purchase. Perhaps you didn't test it with enough variety of merchants?
We definitely tested it with merchants who take subscription payments. But, yeah, the considerations are different, I agree. The primary motivating use case for Checkout was "standard" checkouts rather than subscription flows (even though it works well for the latter). I suspect we'll take a look at redesigning that flow entirely at some stage, with a product that may look quite different to Checkout.
Re: Stripe Checkout
#65Earlier quoted context omitted.
Does this allow you to change the price dynamically though? For example, if the user selects Canada for their billing address I must then add the appropriate taxes to the price dynamically. Doesn't seem like that is possible?
I'm afraid we don't support that use-case yet. If you'd still like to use Checkout, you could use it as a method for the user to add their card, and confirm the payment amount on a separate page. (the 'amount' field is not required)
Thanks. The form is very slick so just using it to collect the information is not half bad.
Re: Stripe Checkout
#66Stripe Checkout is nice, but unfortunately it's not suitable for us, since the "Remember me" checkbox cannot be hidden. "Remember me" is confusing for users. What is being remembered? By whom? When you're dealing with users who may already be concerned about whether it's secure to enter their credit card number into your website, I feel like the "Remember me" box is just adding another layer of confusion and concern.…
What if it said "Remember payment details" or "Remember your payment info"? Although, I agree with the core complaint. It should be a simple parameter to turn that section off and hide it. Or possibly a parameter to change the text next to the checkbox.
Right, I think a good compromise would be to make the field title a parameter.
Re: Stripe Checkout
#67Earlier quoted context omitted.
[Tl;dr on the below: the changes we make to Checkout are designed to increase our merchants' revenue. If a change doesn't do that, it will be reverted.] The confusion point you cite was our biggest concern in building the "Remember me" functionality. On the one hand, it's clearly good for our merchants* if customers don't have to constantly retype their card details. On the other hand, it'd be bad if we were scaring…
That philosophy works fine with merchants who hope for repeat sales from the same customer. But what about subscription payments (what I use Stripe for). A remember me button doesn't make sense there, as they are never re-entering the data to make another purchase. Perhaps you didn't test it with enough variety of merchants?
I'm not sure you'd be using their checkout form though for signing up folks for subscription plans. I mean you could but most folks like to control the flow with subscription based plans where there are multiple plans and features etc. Or maybe they intend for it to be used by subscriptions sites too.
Re: Stripe Checkout
#68Earlier quoted context omitted.
What if it said "Remember payment details" or "Remember your payment info"? Although, I agree with the core complaint. It should be a simple parameter to turn that section off and hide it. Or possibly a parameter to change the text next to the checkbox.
Right, I think a good compromise would be to make the field title a parameter.
Yeah, that's probably a good idea. (It's also possible that we should have an option to disable the checkbox while still enabling customers to log in with their payment details if they've been entered elsewhere...)
Re: Stripe Checkout
#69Stripe Checkout is nice, but unfortunately it's not suitable for us, since the "Remember me" checkbox cannot be hidden. "Remember me" is confusing for users. What is being remembered? By whom? When you're dealing with users who may already be concerned about whether it's secure to enter their credit card number into your website, I feel like the "Remember me" box is just adding another layer of confusion and concern.…
I use Stripe Checkout myself, but I think if you make your own form you're be able to leave 'remember me' out. Correct me if I'm wrong though, haven't made a custom form in a while.
Re: Stripe Checkout
#70PC is this cross merchant? That is, if one end user of a Stripe merchant stores their card and then that same end user visits another Stripe merchant are they remembered? I see "Stripe stores your card for this site and others" or wording like that.