41–50 of 214 posts
Earlier quoted context omitted.
[Tl;dr on the below: the changes we make to Checkout are designed to increase our merchants' revenue. If a change doesn't do that, it will be reverted.] The confusion point you cite was our biggest concern in building the "Remember me" functionality. On the one hand, it's clearly good for our merchants* if customers don't have to constantly retype their card details. On the other hand, it'd be bad if we were scaring…
It's awesome that you've tested Checkout and are confident that it helps conversion. Would you guys consider releasing the experiments that your ran? I think it'd be a great lesson in testing out products pre-launch.
Stripe Checkout is nice, but unfortunately it's not suitable for us, since the "Remember me" checkbox cannot be hidden. "Remember me" is confusing for users. What is being remembered? By whom? When you're dealing with users who may already be concerned about whether it's secure to enter their credit card number into your website, I feel like the "Remember me" box is just adding another layer of confusion and concern.…
[Tl;dr on the below: the changes we make to Checkout are designed to increase our merchants' revenue. If a change doesn't do that, it will be reverted.] The confusion point you cite was our biggest concern in building the "Remember me" functionality. On the one hand, it's clearly good for our merchants* if customers don't have to constantly retype their card details. On the other hand, it'd be bad if we were scaring…
One possible outcome of your decision is that you're optimizing for customers who have repeat business and against customers with one-off business. That may well be right thing for Stripe.
I am a strong supporter of opinionated software but I think that view has to be colored with "this solution will be wrong for some customers" and "we are not building a solution for every customer". I imagine these assumptions are implied in your explanation above.
I don't want to detract, but it's a shame that your https://stripe.com/checkout page isn't optimised for mobile. I wanted to have a look at the demo on my phone as well as on my desktop.
The checkout on mobile app looks great. Too bad this cannot be used to unlock functionality in the app after payment, it will be rejected by Apple.
I really want to use Stripe but it would be great if they had a more favorable pricing structure for microtransactions. Paypal, for example, will charge 5%+$0.05 or 2.9%+$0.30 (whichever is lowest) for digital goods transactions.
The workarounds with bundling transactions don't really work for my use case.
I contacted stripe about an option to disable remember me on an existing stripe checkout form at the request of a client.
I was very surprised stripe said that wasn't going to be an option. They said we tested it and it will increase your conversions so it's not going to be optional.
Not very stripe like at all. I can understand it being on by default to move things toward their business goals. And it even looks like a nice feature.
But for it to be required doesn't seem friendly.
Being developer focused I would expect stripe would appreciate having control over the look and feel of your checkout process.
I'd like to hear an explanation of the issue it would cause stripe if it was on by default but they provided a flag to turn it off like some of the other checkout fields.
Thanks again for a great product.