Live data from Hacker News

T-Mobile Turns An Industry On Its Ear

nytimes.com

41–50 of 83 posts

Re: T-Mobile Turns An Industry On Its Ear

#41
post #40

Earlier quoted context omitted.

> If we ever get a wireless alternative that is as fast as fiber (and easily deployable) we'd see the end of traditional telecoms as we know it. Like every Google Fiber set top box being a wireless access point accessible to other Google Fiber customers, as well as free to Android users? And Google using their fiber right of ways to deploy 802.11ac or picocells? Only in my dreams sir.

> Like every Google Fiber set top box being a wireless access point accessible to other Google Fiber customer... There's a provider (Shaw) doing this part in Canada: http://www.shaw.ca/wifi/

Much of the same in France. Many semi-"public" hotspots set up for subscribers.

Re: T-Mobile Turns An Industry On Its Ear

#42
post #11

Certainly walking into my current provider's storefront and mentioning T-Mobile finally broke loose a long-standing warranty issue I had with AT&T. "Fix this, or I'm gonna walk." "Suuurrre you are." "No, really." [go to other end of the mall to the T-Mobile store, talk to sales guy -- who frankly almost got me to switch right then. Walk back to AT&T anyway.] "Hey, do you want me to still be your customer?" [Wave quot…

So why didn't you switch?

Re: T-Mobile Turns An Industry On Its Ear

#43

The firm’s real innovation began last March, though, when it announced its Simple Choice plan This is how the rest of the world already works. I buy an iPhone direct from Apple and then pay ~15USD per month on service with no contract.

> This is how the rest of the world already works.

Look at how large parts of the world already deal with healthcare, and witness all the vitriol and anger against Obamacare which moved the US closer in line with with most other developed nations.

The US market has serious issues dealing with progressive change, due to massive corruption and regulatory capture.

Re: T-Mobile Turns An Industry On Its Ear

#44

The firm’s real innovation began last March, though, when it announced its Simple Choice plan This is how the rest of the world already works. I buy an iPhone direct from Apple and then pay ~15USD per month on service with no contract.

Glad to see someone else here who is baffled by the state of American telecom industry as I am.

So here's what i understand about the industry prior to TMobile's "innovations":

- You buy phones from the Cellular service provider, which are bundled with the service (hence apparently higher bills)

- Since the phone is bundled with the service, i assume even if you don't use the service you still pay a good amount every month.

- You have a contract with the Cellular service which forces you to stick with them till the term of the contract.

- So its usually painful to switch carriers (breaking fee etc). (Do you get to keep your old number if you switch?)

- Since you are stuck with the cellular service they can pretty much charge you whatever they want during that time. Sure they gotta give you an incentive to renew the contract but as i see it the competition between carriers isn't that much.

Now here's how things work in my country:

- You buy mobile independently and then pay for the service

- You pay the service typically below 3USD for most users. And it depends ENTIRELY on your usage. No usage = zero payment.

- No contracts with the carrier. You get to switch at the drop of a hat.

- Thing is, cellular services mostly "prepaid" (post-paid is available but few users go for that). So you just pay the service in advance what you think will use and that is credited to your account. This doesn't expire for several months so no worries about over-estimating.

- So switching a service = getting a simcard of that service, adding balance to it (which you can from any corner store).

- Oh they even let you keep the number provided by the old carrier so virtually no switching costs.

- Hence the competition here is unimaginable! "Price war" would be an understatement. They even keep giving incentives to inactive customers to plug in their old sim cards.

- Its so freaking affordable people buy multiple-sim cellphones so they can use multiple services at the same time (hence utilizing best of each provider)

Re: T-Mobile Turns An Industry On Its Ear

#45
post #11

Certainly walking into my current provider's storefront and mentioning T-Mobile finally broke loose a long-standing warranty issue I had with AT&T. "Fix this, or I'm gonna walk." "Suuurrre you are." "No, really." [go to other end of the mall to the T-Mobile store, talk to sales guy -- who frankly almost got me to switch right then. Walk back to AT&T anyway.] "Hey, do you want me to still be your customer?" [Wave quot…

I used to be an AT&T customer, and although the reduced price is awesome their no-nonse way of doing business has been much more impactful. Never having to deal with AT&T, especially after they tack on ridiculous fees when I travel internationally, is arguable the best T-mobile feature.

Re: T-Mobile Turns An Industry On Its Ear

#46

Am I the only one who read this as "glory be to our overlords for they give us 1 in every 100 days off" The exact same government agencies that are being praised for their pro competition prescience allowed the market to become an oligopoly between 2000 and 2010. http://technologizer.com/2011/03/20/att-buys-t-mobile/

I was thinking the exact same thing. Too bad they don't feel the same way about the health insurance industry...instead they exempt health insurance companies from antitrust violations!

Re: T-Mobile Turns An Industry On Its Ear

#47
post #16
post #13

How ironic. I'm packing for a brief trip to London, and I'd like to use my iPhone 5 while I'm there. T-Mobile offers terrific deals on sim cards in the UK. For about 15GBP or so, I could easily get a sim card with more talk minutes, texts, and data than I could possibly use during my short trip. It's so simple, I could get it from a vending machine at Heathrow. Perfect. The only bad news is that AT&T won't allow it.…

Can't you pay some sort of penalty and switch to one of AT&T's new, cheaper T-Mobile-like value plans? That might not pencil out on its own terms because you're relatively close to the end of your contract, but I think that would take your phone out of subsidy so you can unlock it. The added flexibility while traveling might make the switch worth it.

I don't know yet, and I'm too busy packing to look into it now---but I will.

Re: T-Mobile Turns An Industry On Its Ear

#48
post #18
post #13

How ironic. I'm packing for a brief trip to London, and I'd like to use my iPhone 5 while I'm there. T-Mobile offers terrific deals on sim cards in the UK. For about 15GBP or so, I could easily get a sim card with more talk minutes, texts, and data than I could possibly use during my short trip. It's so simple, I could get it from a vending machine at Heathrow. Perfect. The only bad news is that AT&T won't allow it.…

I don't know about iPhones, but You should be able to buy an unlock code for around $12. Just pay for the code, unlock and you're free.

I don't know what would be required to "crack" my iPhone (hardward? software only? can it be trusted? etc.), but I think this is the only time I'll need it internationally before AT&T will unlock it for me (and if they damage it, they replace it).

More important is for me to figure out how to buy mobile hardware / service from now on. Will it be easier if I switch to Android? If I pay full price for the hardware up front? If I use something like Google Voice or something newer and better? Or what?

I don't know, but one way or another I need to figure it out.

Re: T-Mobile Turns An Industry On Its Ear

#49
post #8
post #5

The author of this article feels that he would be happy to see T-Mobile die trying. I personally have nothing but respect for T-Mobile. It is hard to change fundamental things such as pricing when you are such a large corporation. Doubly hard if your competitors have successfully proven contract pricing works. I hope T-Mobile continues to innovate. The telecom industry is overall a dinosaur. What keeps them alive is…

I don't think the author specifically wants to see T-Mobile die trying as much as he enjoys the benefits of T-Mobile's aggression on the entire industry, even if T-Mobile itself is not financially strong enough to survive its attack.

I think it was worded poorly, but I think the author was hoping T-Mobile would fight as hard as they could, not holding anything back, regardless of the cost to themselves, because of all the good it's doing the rest of us.

Re: T-Mobile Turns An Industry On Its Ear

#50

Am I the only one who read this as "glory be to our overlords for they give us 1 in every 100 days off" The exact same government agencies that are being praised for their pro competition prescience allowed the market to become an oligopoly between 2000 and 2010. http://technologizer.com/2011/03/20/att-buys-t-mobile/

Not the exact same agencies. Led by new appointees, with new directives. Not so different as you or I might like, but still: political changes do affect the regulatory system.
Post reply on HN