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The email line that's client repellent
11–20 of 97 posts
Re: The email line that's client repellent
#12Very good article. Posted my response here: http://swombat.com/2014/1/31/let-me-know-if-i-can-help
Re: The email line that's client repellent
#13Works for internal "clients" too. Proposing a couple of solutions is almost always better than asking someone else to do so.
Re: The email line that's client repellent
#14Interesting; I ran essentially the exact same experiment a while back (June to August 2012) and had a different conclusion! -- 68 incoming consulting leads -- group A: responded to 34 with "let me know how I can help" -- group B: responded to 34 with "would work to discuss this further?" -- group A: 20/34 (59%) responded, 14/20 (70%) led to contract negotiation stage -- group B: 6/34 (18%) responded, 5/6 (83%) led to…
Very good analysis. I'm curious if this was a "blind" study. I.e., did you randomly assign the leads into group A and group B?
Re: The email line that's client repellent
#15Interesting; I ran essentially the exact same experiment a while back (June to August 2012) and had a different conclusion! -- 68 incoming consulting leads -- group A: responded to 34 with "let me know how I can help" -- group B: responded to 34 with "would work to discuss this further?" -- group A: 20/34 (59%) responded, 14/20 (70%) led to contract negotiation stage -- group B: 6/34 (18%) responded, 5/6 (83%) led to…
A bit offtopic, but I'm wondering if you pay a referral fee? I can never figure out if it's worth doing or not? Any insight on that?
Re: The email line that's client repellent
#16Interesting; I ran essentially the exact same experiment a while back (June to August 2012) and had a different conclusion! -- 68 incoming consulting leads -- group A: responded to 34 with "let me know how I can help" -- group B: responded to 34 with "would work to discuss this further?" -- group A: 20/34 (59%) responded, 14/20 (70%) led to contract negotiation stage -- group B: 6/34 (18%) responded, 5/6 (83%) led to…
Very good analysis. I'm curious if this was a "blind" study. I.e., did you randomly assign the leads into group A and group B?
I just alternated whether someone was in group A or B, because I responded to the e-mails as they came in, at the end of each day. So it wasn't truly random, no. On the other hand I didn't control when someone wrote in to me, so arguably it at least wasn't fully in my control.
Of course, it wasn't double-blind because I was both writing the e-mails and conducting the experiment too.
Re: The email line that's client repellent
#17This article clearly illustrates the red pill philosophy. He demonstrates a few things with his emails, his time is money, he has a plan and will make your live easier, and you get the impression he's not desperate for work, making him more attractive to future clients. I want someone successful mentality.
Re: The email line that's client repellent
#18Interesting; I ran essentially the exact same experiment a while back (June to August 2012) and had a different conclusion! -- 68 incoming consulting leads -- group A: responded to 34 with "let me know how I can help" -- group B: responded to 34 with "would work to discuss this further?" -- group A: 20/34 (59%) responded, 14/20 (70%) led to contract negotiation stage -- group B: 6/34 (18%) responded, 5/6 (83%) led to…
A bit offtopic, but I'm wondering if you pay a referral fee? I can never figure out if it's worth doing or not? Any insight on that?
I've never accepted or offered referral fees as far as I can remember. I'm not sure I've thought about it enough to have an opinion on it.
Re: The email line that's client repellent
#19Interesting; I ran essentially the exact same experiment a while back (June to August 2012) and had a different conclusion! -- 68 incoming consulting leads -- group A: responded to 34 with "let me know how I can help" -- group B: responded to 34 with "would work to discuss this further?" -- group A: 20/34 (59%) responded, 14/20 (70%) led to contract negotiation stage -- group B: 6/34 (18%) responded, 5/6 (83%) led to…
Would it be possible to run another experiment using "would work to discuss this further? Let me know how I can help."
Re: The email line that's client repellent
#20Interesting; I ran essentially the exact same experiment a while back (June to August 2012) and had a different conclusion! -- 68 incoming consulting leads -- group A: responded to 34 with "let me know how I can help" -- group B: responded to 34 with "would work to discuss this further?" -- group A: 20/34 (59%) responded, 14/20 (70%) led to contract negotiation stage -- group B: 6/34 (18%) responded, 5/6 (83%) led to…
I think you're mixing up two things. He's only suggesting using the trick if the client actually already expressed his want/need to meet. In your case, Group B is a poor ending because you are still offloading work to the client: having them figure out what would have to be discussed (and taking up more of their time).
If -you- need to discuss things further it may sound like you're the one who is confused and that does not evoke confidence. "Let me know how I can help" is probably better than what "let's discuss this further" implies. (OP calls this hand holding.)