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Evernote, the bug-ridden elephant

jasonkincaid.net

131–140 of 253 posts

Re: Evernote, the bug-ridden elephant

#131

I've been meaning to move off of Evernote because their OSX client is just slow as all hell. Are there any alternatives, aside from something like Dropbox? Evernote's OCR implementation was/is really useful.

> I've been meaning to move off of Evernote because their OSX client is just slow as all hell Not to mention that their inline search is broken and they refuse to fix it

hey, can you tell more on this? i've been suspicious of it...

Re: Evernote, the bug-ridden elephant

#132
post #72

Approximately a year and half ago I when I was evaluating Evernote, everybody was speaking warmly of it. Now, a sudden bunch of people arises mentioning rather serious problems. Has something in Evernote drastically changed over time, or did it just got more users? (= more testing under unenvisioned circumstances)

I think the issues in bdwalter's comment (above) illustrate the problem.

The concept of Evernote is great and it initially appears well-executed (in fact, it is very well-engineered).

But, there are many serious problems that users inevitably start to hit after some time. Once these hits start to hurt, then you realise that reliable old software and file sharing fit your need better.

Personally, the lock-in hurt me a lot. I was using Evernote to store some data until I realised that I could not get it out of there without signficant difficulty. Account deactivated.

Re: Evernote, the bug-ridden elephant

#133

I think this is a direct consequence of how thinly they're spreading themselves out across multiple platforms. They have a native app for every mobile and computer platform, along with web, plugins for every major browser, and then the other apps - skitch, penultimate, clearly, hello, etc... It truly is in the face of the "do one thing and do it well" mindset that many other companies subscribe to. It's a shame too,…

Doesn't Linux count as a major platform? I don't understand that with all the funding they have that they can't hire a developer work on a linux app.

And see Dropbox as an example of something which supports every major platform WITHOUT losing data losing bugs.

Re: Evernote, the bug-ridden elephant

#134
I'm also an Evernote premium membership and i am so sick of their service. Asked them an easy question (one of my pictures didn't get OCRd for days) and they answered 3-4 days later with a standard answer: OCR can take some time .. yeah thanks for that, it can (read: should) take like an hour but not days - especially if you are a premium user..

I like the idea of a powerful tool to help organize your life and kind of outsource part of your brain. But i just can't trust them enough and considering their track-record - there is no reason to do so..

I also think its very sad that you seem to have to post online and "endangering" the company through a PR stunt to just get the attention of them. Seen the same thing with companies like T-Mobile where problems seemd unsolvable till a facebook shitstorm threatened to rise.

Re: Evernote, the bug-ridden elephant

#135
post #100

As a paying user for years, I've had Evernote lose data many times -- sometimes important, irreplaceable data that I hadn't yet had time to back up elsewhere. Evernote is some of the very worst software that has ever survived more than a few months on my computer without being deleted. Horrible show-stopping crash/data loss bugs are the norm, and have been increasing steadily as they add feature after feature with ap…

Use time machine or something like time machine to back up your data. Then you can recover it when Evernote craps up later.

I've tried Evernote for a while with various strategies. Time machine saves you if you have an always on machine with Evernote permanently syncing. If you can't have that setup, for everything you do on the go or not on your mac, you won't have a back up.

Depending on how you do it IFTTT can help save notes to other services (you have to save the note in authorized notebook if I remember well) but it's still a PITA.

Globally having Evernote feed another system reliably seems to be really tricky, as nowadays having two cloud based system play nice with each other is usually a world of hurts.

Re: Evernote, the bug-ridden elephant

#136
> they said I should check the App Store release notes, which routinely includes the ambiguous line “bug fixes”

The trend of putting just "bug fixes" or "performance improvements" into release notes drives me mad. Your users are not stupid. They know what bugs there the app has and will be happy to know if those specific bugs have been fixed.

"Performance improvements" is equally lame. It could mean that you cleaned up some code and now a function call is 0.05 seconds faster without any visible user benefit. Tell us how the app is faster.

HTML5 apps are sometimes sold on the promise of being able to update themselves without going through an app store review, but you would also lose the standard way of delivering release notes unless you build that functionality yourself.

Re: Evernote, the bug-ridden elephant

#137

I remember the day a year and a half ago when I went out apartment hunting in a new town, looking at my notes on apartments in Evernote's Android app. It was a complex note, with lots of text in deep hierarchies of bullet points. At one point I tried to edit it, and after a few visual glitches, the text of the note disappeared. Then it synced, and there was no undo or history option in the app as far as I could tell.…

Someone should realise that "syncing a doc to nothing" is 99.9% of times, the result of a bug Nobody does that, they delete the doc, they don't erase the contents of it

Generally true but my grocery shopping Evernote note is an exception: I erase the contents and add some new content.

Re: Evernote, the bug-ridden elephant

#138
post #114

Earlier quoted context omitted.

OneNote is fabulous. The way you can do multi-user stuff with just a shared folder is so much better than the cloud.

I use it at work, I would love to have it at home but it is not available for OS X which I do not want to understand why

You can use the web-app version of OneNote on OSX. There is also a third party client called outline (http://outline.ws) which now supports writing to OneNote files.

Re: Evernote, the bug-ridden elephant

#139
I too use Evernote very day, and have done for several years.

I have three issues:

1) The mac client is slow / laggy

2) Security

3) Formatting - please don't add smart quotes to my SQL snippets!

If someone made a product that syncs like Evernote, had a browser plugin as good as evernote's and used client side encryption - I'd certainly give it a go.

Re: Evernote, the bug-ridden elephant

#140

I've been an avid Evernote user since the beginning (one of the first few thousand users). I use it to record all sorts of ideas, thoughts, notes, reminders, research, and references. One year ago, my girlfriend was using Evernote (on my suggestion) to write her travel journal on our trip to Southeast Asia. I saw her note sync a bunch of times (the iOS app shows a little blue arrow when it's uploading). But one day s…

This happened to me early in Evernote's rise with a very important note. I don't know, shame on me for trusting software I guess? I kept using Evernote for awhile, but gradually I fully transitioned to OneNote which fit my graduate school needs a bit more, and ultimately became more pivotal to my life. I'm now one of the biggest OneNote advocates, a rarity for me with most software I like.

I love it! It's one of the things that keeps me using Windows. I think its just too heavy for casual users and mobile support is meh. But it's not the kind of software I'd use on a mobile device really.
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