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Evernote, the bug-ridden elephant

jasonkincaid.net

71–80 of 253 posts

Re: Evernote, the bug-ridden elephant

#71

I had to go find the original version of skitch, built by a different company, because of how badly the Evernote team massacred it. They just seem like a company more interested in high level bullshit than actual user experience.

Well, the core OCR/HWR function of Evernote was developed by a different company, in a sense. The company was headed by Pachikov who is a veteran of the HWR field. He is currently retired, to the best of my knowledge.

I am not sure, who took the course of codebase/feature sprawl. Retrospectively, that was a bad choice.

If only HWR was available separately from all that disorderly bunch.

Re: Evernote, the bug-ridden elephant

#72
Approximately a year and half ago I when I was evaluating Evernote, everybody was speaking warmly of it. Now, a sudden bunch of people arises mentioning rather serious problems.

Has something in Evernote drastically changed over time, or did it just got more users? (= more testing under unenvisioned circumstances)

Re: Evernote, the bug-ridden elephant

#73
Phil has spoken a lot about building Evernote into a 100 year old company.

Maybe that's why it takes so long to fix some of these issues?

The app is definitely getting better, and Skitch has come along leaps and bounds in the last 3-6 months.

Re: Evernote, the bug-ridden elephant

#74

I've been an avid Evernote user since the beginning (one of the first few thousand users). I use it to record all sorts of ideas, thoughts, notes, reminders, research, and references. One year ago, my girlfriend was using Evernote (on my suggestion) to write her travel journal on our trip to Southeast Asia. I saw her note sync a bunch of times (the iOS app shows a little blue arrow when it's uploading). But one day s…

This happened to me early in Evernote's rise with a very important note. I don't know, shame on me for trusting software I guess? I kept using Evernote for awhile, but gradually I fully transitioned to OneNote which fit my graduate school needs a bit more, and ultimately became more pivotal to my life. I'm now one of the biggest OneNote advocates, a rarity for me with most software I like.

Re: Evernote, the bug-ridden elephant

#75
post #47

While this post must be pretty distressing for the Evernote team, their response time is pretty impressive! Within a couple hours of this post being published, Phil Libin has already contacted him. See the edit at the end of the post: "Update: Evernote CEO Phil Libin contacted me and we spoke about the issues described. He apologized, saying the post rings true and that there is a lot of work to be done both on the a…

Impressive in some sense, but also rather disturbing when the CEO of Evernote admits that the product basically doesn't work.

I've always found Evernote to be clunky, so I don't use it, and now I know it's buggy as hell and loses (by admission of their CEO) and I feel good about my decision to push people away from Evernote.

Re: Evernote, the bug-ridden elephant

#76

I've been an avid Evernote user since the beginning (one of the first few thousand users). I use it to record all sorts of ideas, thoughts, notes, reminders, research, and references. One year ago, my girlfriend was using Evernote (on my suggestion) to write her travel journal on our trip to Southeast Asia. I saw her note sync a bunch of times (the iOS app shows a little blue arrow when it's uploading). But one day s…

I tried Evernote as well, and it always felt bulky. I've since migrated to Fetchnotes (http://www.fetchnotes.com)

Re: Evernote, the bug-ridden elephant

#77

skitch used to be such a wonderful little application, but I refuse to pay for it since evernote bought it and crapped all over it. is there a good alternative to skitch yet?

I use Monosnap (https://www.monosnap.com/welcome), it does SFTP and has some basic annotation tools.

Re: Evernote, the bug-ridden elephant

#78
I also love Evernote, and rely on it for a lot.

But even putting aside these syncing issues, it's a really terribly-designed piece of software There are so many issues with it, UI-wise, that is just bugs the hell out of me. (See note below for an example of a feature designed badly).

Still, Evernote fills a need I have that unfortunately there is no other solution for. And while it's taking a long time, it is gradually improving. So I'm still hoping that, one day, Evernote fulfils its destiny and becomes as amazing as it could be.

Note: Example of a badly deigned feature: tagging support is crazy-bad - you can tag things, and you can even organise tags into a tag hierarchy - except, no you can't, because it's only supported on some platforms. And the "support" for it is purely visual - selecting a "parent" tag doesn't auto-select the child tags, so it is basically no help. So let's go to solution 2, which is to tag things with a prefix, like "History\Middle Ages" and "History\US". But now, their generally awesome tag-completer will be annoying, since it will force you to type "History\" before getting to the point. So lets reverse tag it, like "US (History)". No, that wont' work, since you can search tags by prefix (e.g. search for anything with a tag starting with "History") but not by tag suffix. Even though, through the UI, you can do this, you can't do it with an actual search, so you can't select these tags.

Re: Evernote, the bug-ridden elephant

#79
I do lots lots lots of paper notes. I even make my own notebooks according to my system which evolved a lot over past 5 years.

Since 2008, I am making my yearly Evernote migration attempts. So far, Evernote is not any close to the paper notebook + smartphone camera duo. On every account excluding possibly search, it is inconvenient, complex, slow and less reliable.

If core HWR functions of Evernote will be available as an one-button app in my phone (like Camera), that will be a really strong value proposition to me.

Otherwise, the value of notes depends on being within immediate reach (ideal: on the wall, open on the table). Every additional tap, click or wait-one-second halves the value of it.

Navigating a complex unreliable app, paying for it and worrying about privacy/reliability/bugs altogether makes it less than helpful for me, hence a no-go.

Re: Evernote, the bug-ridden elephant

#80
post #78

I also love Evernote, and rely on it for a lot . But even putting aside these syncing issues, it's a really terribly-designed piece of software There are so many issues with it, UI-wise, that is just bugs the hell out of me. (See note below for an example of a feature designed badly). Still, Evernote fills a need I have that unfortunately there is no other solution for. And while it's taking a long time, it is gradua…

Agreed. The complexity feels overwhelming at times, and yet all too often isn't flexible enough to do what I want.
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