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Evernote, the bug-ridden elephant

jasonkincaid.net

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Re: Evernote, the bug-ridden elephant

#121

Post by jkn »

crystaln wrote: post #75
temuze wrote: post #47

While this post must be pretty distressing for the Evernote team, their response time is pretty impressive! Within a couple hours of this post being published, Phil Libin has already contacted him. See the edit at the end of the post: "Update: Evernote CEO Phil Libin contacted me and we spoke about the issues described. He apologized, saying the post rings true and that there is a lot of work to be done both on the a…

Impressive in some sense, but also rather disturbing when the CEO of Evernote admits that the product basically doesn't work. I've always found Evernote to be clunky, so I don't use it, and now I know it's buggy as hell and loses (by admission of their CEO) and I feel good about my decision to push people away from Evernote.

I found it rather reassuring. I was expecting a simple "sorry, here's a small freebie to make you happy" but the CEO recognizing the problems is exactly how to make me think they might actually fix them soonish.

Re: Evernote, the bug-ridden elephant

#122

Post by jbrooksuk »

amboar wrote: post #117
jbrooksuk wrote: post #106

Earlier quoted context omitted.

I use Clear for my shopping all of the time. Since they've allowed us to use more characters I've even started noting the aisle numbers so I can look them up without trying to peer over everyone and walking up and down for ages. I hate shopping, but this has certainly relieved some of the pain for me.

This may sound a little batty and is perhaps off-topic, but some time ago I bothered to do an unofficial upgrade of my galaxy s purely so I could install the Woolworths (Aus supermarket chain) Android app. It has the ability to create and store multiple shopping lists, and to sort lists by aisle for the store of your choice. Best feature for ninja strikes; get in and get out with maximum efficiency. I hate shopping.

Oh man, you've touched a nerve. Being in the UK, Woolworths has shut down :( I loved that chain. Pick-a-mix for the win.

Tesco has an app which tells you the aisle and which side to look on as well. It's pretty cool, but last time I used it, it was quite clunky.

Re: Evernote, the bug-ridden elephant

#123

Post by 1rae »

contextual wrote: post #95

The Evernote app for BlackBerry 10 has never synced without producing an error. This wouldn't bother me so much if I wasn't a Premium member. I'm open to switching to an Evernote alternative, provided this alternative has an Android app. Android apps are becoming as easy to install on BlackBerry 10 as native BlackBerry apps. Curious, what are the Evernote alternatives?

I am not a fan of the desktop version but the BB10 version works perfectly for me... Are you sure the software is up to date?

Re: Evernote, the bug-ridden elephant

#124

Post by contextual »

1rae wrote: post #123
contextual wrote: post #95

The Evernote app for BlackBerry 10 has never synced without producing an error. This wouldn't bother me so much if I wasn't a Premium member. I'm open to switching to an Evernote alternative, provided this alternative has an Android app. Android apps are becoming as easy to install on BlackBerry 10 as native BlackBerry apps. Curious, what are the Evernote alternatives?

I am not a fan of the desktop version but the BB10 version works perfectly for me... Are you sure the software is up to date?

I just reinstalled the app, and it will take awhile before everything is synced again - that is if the app version was the source of the problem. I'm running the leaked OS 10.2.1.1925 for the Z30, but I doubt that had anything to do with it. The OS has been rock solid.

Re: Evernote, the bug-ridden elephant

#125

Post by k-mcgrady »

I use it a lot an don't find it too buggy - but the interface is awful on iOS. They took a decent, simple interface (table view) screwed it up into some new skuomorphic design and then in iOS 7 took that and made it even worse.

Here's a side by side of iOS 6 + 7. They are both terrible imho[1]. The Android app is much more simply designed and much nicer to use[2].

[1] http://cdn1.digitalartsonline.co.uk/cmsdata/slideshow/346956...

[2] https://lh5.ggpht.com/lPMXIRwq4MI1RsWYP5zfTdRwM2czXpK6NhmCo0...

Re: Evernote, the bug-ridden elephant

#127

Post by justincormack »

dreamfactory wrote: post #17
protomyth wrote: post #8

Earlier quoted context omitted.

I'm hoping someone does a cloud service for note syncing using a code control back-end. I would really love to be able to look at the changes and rollback a change or delete.

google docs?

I find it a bit clunky for simple text notes - I wish they had a text document type.

I did lose one Google doc once (a drawing). About a year or so later it turned up again, really odd.

Re: Evernote, the bug-ridden elephant

#128

Post by justincormack »

jkincaid wrote: post #69
temuze wrote: post #47

While this post must be pretty distressing for the Evernote team, their response time is pretty impressive! Within a couple hours of this post being published, Phil Libin has already contacted him. See the edit at the end of the post: "Update: Evernote CEO Phil Libin contacted me and we spoke about the issues described. He apologized, saying the post rings true and that there is a lot of work to be done both on the a…

Hi, OP here. It was very gracious of him, but I should note that I've met Phil several times over the years (including while I was formerly a TechCrunch reporter), which I suspect had something to do with the speed.

And also if you are having this sort of problem you need to proactively reach out to all customers, not just one...

Re: Evernote, the bug-ridden elephant

#129

Post by Shivetya »

7952 wrote: post #114
HelloMcFly wrote: post #74

Earlier quoted context omitted.

This happened to me early in Evernote's rise with a very important note. I don't know, shame on me for trusting software I guess? I kept using Evernote for awhile, but gradually I fully transitioned to OneNote which fit my graduate school needs a bit more, and ultimately became more pivotal to my life. I'm now one of the biggest OneNote advocates, a rarity for me with most software I like.

OneNote is fabulous. The way you can do multi-user stuff with just a shared folder is so much better than the cloud.

I use it at work, I would love to have it at home but it is not available for OS X which I do not want to understand why

Re: Evernote, the bug-ridden elephant

#130

Post by triplesec »

possiblerobot wrote: post #70
wpietri wrote: post #9

Yeah. I lost substantial data in their web client. All developers know that feeling when using an app: you're dealing with something a little half-assed. Evernote has always had that feel for me. Switching over to something else, preferably based on flat files using something like Markdown, is on my to-do list.

I've made that switch recently, after losing some stuff in Evernote for what I decided was the last time. I briefly messed around with SimpleNote, which was immediately doing weird stuff with tags (duplicating, not accepting changes). Then, I replicated my Evernote structure with folders and txt files in Dropbox. It works perfectly. And, there's a bunch of clients that edit txt files right in Dropbox, like Byword (OS…

Nice hack. Beware of the well-publicised security/privacy issues in Dropbox, however.
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