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Through absolutely no fault of his own, ended up losing an important part of his notes one day. They were completely gone due to a failed sync with no way to get them back from our end. I tried contacting support, but it wouldn't let me cuz he wasn't a paying member.
Never used it since out of principle.
But I had trouble logging into the Mac client using my email address (prior to 2 factor author being implemented) and it didn't work. I raised a support request and got this reply
Unfortunately this feature has been disabled and you must sign in with your username instead of the email.
That seems weird and annoying to me.
Then one day there was an Evernote glitch and all my precious notes, were safe right there in the backup I had taken, because always backup yourself too, no matter how much you trust any app.
Seriously, all apps have glitches. I've been using Evernote for 2+ years and haven't seen any spectacular failure. But even if there was one, I'd still have my backups and I could restore my notes in a couple of hours.
I'm open to switching to an Evernote alternative, provided this alternative has an Android app. Android apps are becoming as easy to install on BlackBerry 10 as native BlackBerry apps.
Curious, what are the Evernote alternatives?
I consider myself an informal evernote evangelist, but honestly, I kind of agree here. The new Safari web clipper is all sorts of buggy (and sometimes messes with websites and navigation). And yes, the OS X client is quite slow and bulky. And I really don't appreciate not being able to resize the window to half of my screen (1440x900) size. Hopefully there's an OS X client overhaul on its way?
Funny you should mention the web clipper, as I've been uninstalling it from all my browsers. It kept on inserting half-rendered HTML into random webpages I would visit.
Then I stopped using Evernote.
I have been a loyal Evernote premium payer since 2009, and using it even longer. For a long time I recommended it to friends but since have stopped. I have developed some concerns with it over the years. 1. Fear of data loss... it's probably the largest part of my mistrust of all these dang cloud services that want to control/own me or otherwise lock me into their service. I run a 99.999% uptime, extreme scale, SaaS…
I have been a loyal Evernote premium payer since 2009, and using it even longer. For a long time I recommended it to friends but since have stopped. I have developed some concerns with it over the years. 1. Fear of data loss... it's probably the largest part of my mistrust of all these dang cloud services that want to control/own me or otherwise lock me into their service. I run a 99.999% uptime, extreme scale, SaaS…
I'm very glad to know that other loyal Evernote Premium users are also experiencing these pain points. The forums seem to be mostly inhabited by diehard evernote preachers and most everyone else has no idea what the service actually does (which is very understandable — evernote is a tool with a TON of intended use cases)
Evernote is some of the very worst software that has ever survived more than a few months on my computer without being deleted. Horrible show-stopping crash/data loss bugs are the norm, and have been increasing steadily as they add feature after feature with apparently no quality control at all.
Fundamentally, the job Evernote does (for me, but I assume also for most users with thousands of notes) is too important to delegate to a halfassed vc-backed startup that flies its engineers economy and has never heard of an integration test.
But replacing it isn't yet possible. It syncs across all platforms I use, does OCR of everything in both Japanese and English, including handwriting and text in photos, works out of the box with all my paper document scanners... There's just nothing else on the market (or if there is, PLEASE TELL ME!!) that does all that.
So Evernote hasn't lost me as a customer, yet. They've seemingly made a spectacular effort to do so, but... Life without Evernote would still be, on balance, more painful than with it.
But life with it is indeed pretty fucking painful, too.