This is nothing compared to the $1,000 security deposit an AT&T employee asked me for an prepaid iPad SIM card. They wanted this deposit because I didn't have a social security number. T-Mobile sorted me out eventually, but they have their own issues. Not being able to get a SIM card in India is actually a huge deal for travelers because India's roaming fees are pretty much the highest in the world. I remember a shor…
I had a AT&T employee helpfully give me an account with nothing more than my first name -- I think he filled in the address of the store and zeros for everything else. But I'd previously had them outright refuse to sell me one. I bought a T-mobile SIM at Walmart for their legendary $30/mo unltd data plan, and online activation wanted a bunch of PII (I forget if it asked for an SSN as I had one at that point). I reall…
I went to five AT&T shops before giving up. I also went to two T-Mobile shops before someone would help me.
Other challenges: AT&T only allows prepaid SIM cards to be activated using a US credit card that is linked to an address. So foreign or prepaid credit cards don't work.