461–470 of 515 posts
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It might not be a computer system problem. Perhaps CoinBase (or a rogue employee) were doing some proprietary trading and screwed up badly? Maybe they were trying to quietly recover their losses and weren't expecting a customer to cause a public outcry and force their hand?
...how? This isn't stocks, there just isn't the same financial instruments that they can play with to recover from a drop in price :/
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MtGox is something like 5 months behind in withdrawls with no confirmed date of when it will occur. I'm waiting on $600 since beginning of Sept...
If this is not some sort of error, MtGox is a ponzi scheme.
For this reason I switched to Bitstamp and the experience is night/day different. Bitstamp withdrawals/deposits have so far never taken more than 4 working days, sometimes 3, for me.
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Not sure if this is sarcasm, but $35,000+ is a HUGE sum of money for even the decamillionaires I know.
$35,000 is a huge sum of money. I'm suggesting he sell the 40 or so bitcoin he purchased immediately at market price (~$550), cut his loses and move on. By doing so he would limit the damage and would only lose ~$12,700. Bitcoin will continue to fall and he will continue to lose money. He won't get his money back from CoinBase and he is losing money every second he holds his bitcoin. Losing money sucks. It happens to…
Brian from Coinbase here. Sorry for the delay on that - definitely not the customer experience we are striving for. We should have things squared away for you by end of day. Edit: your bitcoin credit has now been processed. It looks like as we were performing server upgrades last week a handful of jobs didn't run as normal. We should have certainly caught it and responded sooner so that was our fault. My deepest apol…
Off-topic, but since you guys have ignored: 3 emails from me, and a tweet... I sent you an XSS vulnerability to whitehat@coinbase.com according to https://coinbase.com/whitehat almost 3 weeks ago and haven't received so much as a confirmation "thanks we are looking into it" email from you guys.
So wonderful to watch this little drama (complete with breathless appeals to get the news media involved) play out today on HN, which appears to have become "Bitcoin News". A match made in heaven, between this genius financial entrepreneur and this competent, reliable trading platform, seems to at least sum up Bitcoin nicely, if not the brainless economic philosophies underlying this horseshit.
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But that's regulation. And HN is against that. Get with the program.
You mean without regulation, companies could effectively steal money from you and you would never be able to stop giving it to them? The free market is also regulating, by the way, and it should regulate with its full force against companies like this that fail to provide adequate customer service and satisfaction, safeguards, etc to their customers... we don't need the government to tell us these people aren't doing…
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You clearly haven't been dealing with businesses. 99% doesn't do daily checks. Many notice thins after a month or so, when closing books for month. And some notice those kind of things aften closing a year. But there still are many businesses which won't ever notice or care missing 100 grand. Been there and done that, and it's much more common than you think. In some of those cases I personally think that the busines…
Any sort of financial account should be ACID safe. You can't just receive money on one end, and then it magically doesn't enter a client's account. Bitcoin is great, but the exchanges still suck.
Though old news god wonders what other services still do this.
We know your name is Martian and if we spend enough time we might be able to identity your true identity and possible to start trying things.
If you want to hide your identity, you probably should just use something more distinct.
Just saying.
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This objection is pretty flimsy. HN is very frequently used as a customer support forum for large tech companies not funded by YC. A policy that it is okay to use HN as a customer support forum for Google, Amazon, and Facebook but not for Coinbase does not look very good.
HN is run by YC. While it may feel like a public forum, it is owned by a private entity. I'm OK with a benevolent dictator taking care of matters here, and trust PG to do the right thing by all of us.
Brian from Coinbase here. Sorry for the delay on that - definitely not the customer experience we are striving for. We should have things squared away for you by end of day. Edit: your bitcoin credit has now been processed. It looks like as we were performing server upgrades last week a handful of jobs didn't run as normal. We should have certainly caught it and responded sooner so that was our fault. My deepest apol…