251–260 of 515 posts
I also have some very strange behavior going on in my account: https://twitter.com/agibralter/status/411685377015947264 Basically they're showing a transaction of selling BTC that I never made or authorized. Also, it's showing up in my transaction list but not in my history... They said they're looking into it, but I haven't heard back in days.
The guy who bought these coins is a douche. The fact is bitcoins are highly unstable and he bought them when the price was high(for this week). It is doubtful he would have had the sense to sell them before todays drop. If he really believes that bitcoins are a good investment, which I do, then he should have faith that they will rise in value over time(months, years). It's speculators like this that buy in when the…
Based on... what?
A match made in heaven, between this genius financial entrepreneur and this competent, reliable trading platform, seems to at least sum up Bitcoin nicely, if not the brainless economic philosophies underlying this horseshit.
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Don't be ridiculous. Sure, the order was delayed, but there is no reason why they should have refunded the entire order. Kudos to Brian and team for getting on top of this and solving the problem quickly. They executed the order as originally promised, admitted their mistake, and gave him a credit for the inconvenience. I've executed many transactions with Coinbase and although one of my transactions was delayed brie…
Here's the thing about financial institutions: when they make a mistake, they pay for it. They should really be crediting him 62.9 BTC, which is approximately what he would have gotten by selling on December 13 and buying again today.
Brian from Coinbase here. Sorry for the delay on that - definitely not the customer experience we are striving for. We should have things squared away for you by end of day. Edit: your bitcoin credit has now been processed. It looks like as we were performing server upgrades last week a handful of jobs didn't run as normal. We should have certainly caught it and responded sooner so that was our fault. My deepest apol…
Hopefully you are selling him the BTC at today's rate, and not at $868. This post is an admission of guilt on your part, so if you don't, he likely has a great case when he sues you (which I would, if I suffered a $12k loss like he just did).
What they probably should have done is just reversed the transaction entirely, but if I was deciding this, barring some agreement on delivery time, Coinbase would be mostly blameless.
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You seem quite the apologist: "To not expect some errors from a startup with an emerging technology is just silly. Users should expect some errors, and expect fixes to those errors by Coinbase as properly happened in this case." Huh? A startup dealing in financial instruments doesn't just get to say "Startup!" "1.0!" "Beta!" or "MVP!" and wash its hands of responsibility. If I do $10,000 worth of damage to your car d…
My statement was that any users of a startup should understand that there are risks that come with using any new service/technology/etc. That's not to absolve a new company of their responsibility, it's just prudent business sense from a user perspective.
I just think that too much blame is being put on Coinbase. There is anger at the delay mixed with anger from the price swing, and too much is being directed at Coinbase.
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No, it's nothing like shipping a book 2 days late. The OP has actual, recognizable economic losses as a result of Coinbase's delay. The transfer of money via ACH is a separate transaction from the Bitcoin acquisition. After the admitted delay following the Bitcoin acquisition transaction, Coinbase should have either reaffirmed that the OP wanted to purchase the coins at the original price, canceled the transaction, o…
It is pretty much like that if you buy a book to gamble with its resale value.
Brian from Coinbase here. Sorry for the delay on that - definitely not the customer experience we are striving for. We should have things squared away for you by end of day. Edit: your bitcoin credit has now been processed. It looks like as we were performing server upgrades last week a handful of jobs didn't run as normal. We should have certainly caught it and responded sooner so that was our fault. My deepest apol…
Hopefully you are selling him the BTC at today's rate, and not at $868. This post is an admission of guilt on your part, so if you don't, he likely has a great case when he sues you (which I would, if I suffered a $12k loss like he just did).
So he should get $35K worth of BTC at todays price (~60 or so BTC)
I get you're angry about the bad customer service but dude, you need to get off your high horse and realise you're not that special. I don't know who you are and don't care and googling you name doesn't come up with anything special. Get over your self, unless you're a real celebrity no one will care, even if your story made it on to tv (which I highly doubt).