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How Gmail’s New Inbox Is Affecting Open Rates

blog.mailchimp.com

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Re: How Gmail’s New Inbox Is Affecting Open Rates

#6
post #3

It's definitely affecting how I open my emails. Promotions just get straight deleted.

The tabs feature is a godsend. It's definitely affecting my email behavior and making me a happier person. Instead of deleting individual marketing emails or sometimes trying to unsubscribe, I can now just ignore them completely!

Re: How Gmail’s New Inbox Is Affecting Open Rates

#7
post #2

Interesting, but is it really true 'normal' open rates are also only 13%? Or is this how it's measured, e.g. only including people who click 'show images', and thus load the tracking pixels?

Typically the open rate is the combination of unique users who download images (along with the tracking pixel embedded) and unique users who click on tracked links from within the email.

Re: How Gmail’s New Inbox Is Affecting Open Rates

#10
I used to "open" marketing emails for fractions of a second while browsing my inbox with keyboard shortcuts. I go to the next email, and if it's a marketing email, I move to the next email.

But with the Promotions tab, I check the titles, and if they're not interesting, I mark them together as read without opening it.

So, my reading behaviour hasn't changed even though tracking my open rate with tracking pixels will now show different results. If it's an interesting email, I'll read it. If not, I won't.

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