Now might be a good time to activate two-step verification to login to Gmail.
Send money with Gmail
201–210 of 257 posts
Re: Send money with Gmail
#202How is this going to be handled, as a money exchange system ("yo, here's for covering lunch for me yesterday"), or like a payment system ("send your payment to shop@gmail.com")? It seems presented as the former: > you can securely send money to friends and family in the U.S. - without leaving your Gmail inbox but people will assuredly try to use it as the latter. When that happens, how will Google address fraud claim…
The real issue issue is here; > securely send money to friends and family _in the U.S._ Google Voice it's the same problem - most of the world can't use it. Instead of 80/20 this is 20/80
I'm confused about how this is a "real issue". Businesses operate in certain places. I don't expect the restaurant across the street from my place to cater to the other side of the world. Why is Google required to?
Re: Send money with Gmail
#203Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.
When will this support bitcoin?
Re: Send money with Gmail
#204Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.
I might have missed this in the keynote. However, what was the original drive to provide such a feature inside of gmail. Also will this work on gmail for mobile devices?
Re: Send money with Gmail
#205Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.
I had a prepard card setup with Google Wallet when it first came out. Then that card was discontinued by Google. I had $100 loaded onto that card. When I asked Google for a refund (September of 2012), first the form to submit a refund request wasn't working, then I couldn't get a hold of a human to talk to. After doing some googling (maybe 1-2 hours), I found the phone number to call customer service. When I got to t…
Hi numbers!
I'm a software engineer at Google and I just wanted to let you know how to get your money back!
I'm sorry if we weren't properly indexed when the card was retired, but as of now searching for 'google wallet prepaid refund' returns the correct link at the top. (With the phone support number on the 'Contact Us' sub-page listed there[1].)
Since we had special support staff for this refund (and Wallet in general), I suspect that the number you found was not the correct one, which would explain the confusion. I've used the Wallet customer support, and have always been impressed, so I'm hoping that really is what happened.
I can't tell you why you haven't received your funds, but the customer support reps at that number are authorized (with your consent) to look up that information and help you out.
Cheers! Doug
[1] http://www.google.com/wallet/prepaid-refund/contact.html
Re: Send money with Gmail
#206Thanks, but no thanks! Don't trust you with my money. kudos for the service though.
Re: Send money with Gmail
#207Earlier quoted context omitted.
Adsense users often complain about this. They don't seem to realise that they're not the customer. They're not even the product being sold. They are trying to sell product to Google - "Buy this space on my web page / youtube video". Google has strict rules, and sometimes makes mistakes, and doesn't have any way to sort out those mistakes. It sucks for those people. And since those people are (by definition) the kind…
I wonder what you would say when you personally experience a $15,000/mo sudden AdSense account shutdown in a bootstrapped startup, with confiscation of $30,0000 earnings already on the account. The email will be just a template to accuse you of "fraudulent activity", and there will be no human at all that you can call. Speaking with the first hand knowledge of the matter.
I, of course, know nothing about your case. And if I did, I wouldn't be able to discuss it in public, because it'd get me fired. It must be nice taking shots in public where you know no-one can shoot back.
But since I'm completely ignorant of your case, I'm gonna shoot my mouth off a bit, and hope I don't get in trouble for it.
Google spends insane amounts of effort tracking these cases. I've met lots of six-figure-salary folks who hours or days of every week looking into corner cases. And they're just the tip of the iceberg. Again, I'm not speaking to your particular case, but the thing we learn is that out of every hundred people who say what you're saying, at least 99 of them have repeatedly violated the rules, and more than 50 of them got multiple warnings.
And it's not like Google is keeping the money. Google's fraud-fighting effort is not a profit centre, by any stretch.
I'm not saying that Customer Service is Google's forte, but the internet is full of a lot of lies, and lots of them are told by people who tried to scam us, or scam our customers, and are hilariously outraged that we caught them.
Re: Send money with Gmail
#208Earlier quoted context omitted.
Let's say I use this to pay for something I've purchased online, and I later realize the seller is a scammer and want to issue a chargeback. Will that be possible? What are your plans for this situation? If something goes wrong with my account, can my account be locked and my balance frozen? Will it be possible to contact a real human who knows what they're doing to get that fixed?
Yes, you can talk to a real human. Please call us any time you think you're having a problem, the number is 1-855-492-5538. For details about what we can and can't help with, take a look at this article: http://support.google.com/wallet/bin/static.py?hl=en&pag...
They can get help from a human.
But Google will not issue chargebacks for payments made via "send money with GMail".
Re: Send money with Gmail
#209Wow. Leverage all those reams of data about us to freeze out fraudsters... Impressive/scary if they pull it off. Hopefully they don't make too many false-positives that result in innocent bystanders being banished from the Kingdom of the Google.
Re: Send money with Gmail
#210Earlier quoted context omitted.
I wonder what you would say when you personally experience a $15,000/mo sudden AdSense account shutdown in a bootstrapped startup, with confiscation of $30,0000 earnings already on the account. The email will be just a template to accuse you of "fraudulent activity", and there will be no human at all that you can call. Speaking with the first hand knowledge of the matter.
I, of course, know nothing about your case. And if I did, I wouldn't be able to discuss it in public, because it'd get me fired. It must be nice taking shots in public where you know no-one can shoot back. But since I'm completely ignorant of your case, I'm gonna shoot my mouth off a bit, and hope I don't get in trouble for it. Google spends insane amounts of effort tracking these cases. I've met lots of six-figure-s…
You could have left the first two paragraphs off and the tone of the post would have been much improved. It sounds like you've got a chip on your shoulder which impacts the positive impact your (unofficial) representation could have.