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Send money with Gmail

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Re: Send money with Gmail

#101

Post by rogerbinns »

supergauntlet wrote: post #91
rogerbinns wrote: post #83

Earlier quoted context omitted.

Google's 2 step authentication is completely useless to some of us because they don't have actual per application passwords. For example if you use an IMAP client to read gmail, then you can get an "application specific" password for it. But Google then allow that password to be used for anything. Essentially you've used 2 step authentication in order to setup 1 step authentication.

Yes, but they must first guess that password (which is ostensibly longer and more random than the typical passwords people choose.

> Yes, but they must first guess that password ...

My chat client, IMAP client etc all save the password. Guessing the password is the least likely avenue of attack.

Re: Send money with Gmail

#102

Post by wtallis »

pg wrote: post #90

I think this is going to be really big. But it might require actual customer service; that must have made them think twice.

They've already started to bite the bullet and provide real customer service with Google Fiber. We could be witnessing a huge change in their institutional attitude toward customer service.

Re: Send money with Gmail

#103

Post by joosters »

pg wrote: post #90

I think this is going to be really big. But it might require actual customer service; that must have made them think twice.

That didn't stop them from rolling out Google Checkout with any (human) customer service, as I painfully discovered :(

Google seem allergic to phone or email contact with users.

Re: Send money with Gmail

#104

Post by ziko »

I can't believe how Paypal isn't out of business. With their poor service, dire fees and all. It's become a very poor service.

It's a massive market. Google has hit a jackpot there. I salute then.

Re: Send money with Gmail

#105

Post by ChuckMcM »

Interesting move on Google's part. Clearly the payments space is a getting a lot of investment from both big and small players each with their own take on it.

It is also the first time that it felt like Google was stepping where it might not belong. And its a weird thing since I believe anyone should be able to do anything and let the market decide. For some reason this gave me the same vibe I used to get when a Microsoft would announce they were going to enter some hot new market in order to chill any investment/work in that market. I don't think that is their plan, but perhaps its a happy side effect they get?

I'd much rather see Google create an actual bank and then integrate with that banks services than do it this way.

Re: Send money with Gmail

#107

Post by tlogan »

ShawnBird wrote: post #93
vectorpush wrote: post #73

Earlier quoted context omitted.

Paypal is terrible, but at least you can get on the phone and talk to someone when things get hairy. Every time I have google support issues I end up waiting days or weeks for automatic replies that don't even address the issue.

Google Apps has great support.

No - Google Apps have terrible support. Basecamp has great support. Stripe has great support. Rackspace has great support. Google Apps... not.

Re: Send money with Gmail

#108

Post by rdl »

tsycho wrote: post #85
rdl wrote: post #72

Earlier quoted context omitted.

This looks awesome, but not at all core to Google's core revenue generators (gmail isn't, either, and this is on top of gmail...). Not to be a dick, but how do we know we can trust adopting this? For user to user payments it's not a big deal to switch to/from this, but for anything else, ... Also, how will Google handle the customer support needs of payments? People get really pissy when their accounts are frozen, tr…

Why do you think that Gmail is not a core product for Google just because it's not the primary revenue generator? Gmail is a very important user identifier, is probably quite critical for personalized ads, has high usage numbers, and most likely* is revenue positive via ads within Gmail. Quite unlike all the shut down projects, won't you say? *I have no idea, I'm just guessing.

It probably generates enough revenue to be protected, but it isn't Adwords, search, or Adsense. It is probably less important than android. I'm not sure if it is more or less important than Chrome.

Re: Send money with Gmail

#109

Post by twodayslate »

michaelt wrote: post #56
jrockway wrote: post #42

Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.

Let's say I use this to pay for something I've purchased online, and I later realize the seller is a scammer and want to issue a chargeback. Will that be possible? What are your plans for this situation? If something goes wrong with my account, can my account be locked and my balance frozen? Will it be possible to contact a real human who knows what they're doing to get that fixed?

You can dispute a transaction here https://support.google.com/wallet/bin/request.py?hl=en&c...

Re: Send money with Gmail

#110

Post by chintan »

jrockway wrote: post #42

Hi everyone. I've been working on this at Google for a while and would be happy to answer any questions you might have. If you don't want to ask here, feel free to email me at AT google.com. There might be a delay in responding if I get a lot of messages or if you have a particularly challenging question.

Is this only Gmail-to-Gmail? or between existing wallet customers?

If you allow any email, then what about man-in-middle attack as the email might go over SMTP/plain text?

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