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LG denies TV spying claims, says tracking and snooping concerns 'not true'

tomshardware.com

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Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#331
post #294
post #92

Recent and related: LG TVs caught spying even when offline or on standby - https://news.ycombinator.com/item?id=49612329 - Sept 2026 (359 comments) GamersNexus and LG: Or why rooting your TV is a bad idea - https://news.ycombinator.com/item?id=49605424 - Sept 2026 (133 comments) A Screensaver for LG's Spying Smart TVs - https://news.ycombinator.com/item?id=49605356 - Sept 2026 (13 comments) LG TVs aren't the only one…

Why would anyone connect their TV to the Internet? It’s been known for years that it spies, although maybe not to this extent. Or are these TVs auto connecting open WiFi or the neighbor’s Xfinity WiFi?

So they can use Netflix or HBO apps and whanot.

The vast majority of consumers are not going to spend another $100-300 on a media player device like an Apple TV, Roku, or nVidia shield. They will use the built in app functionality.

And even those who don't - a very surprising to me number people use the "free channels" most TVs ship with. It's like the streaming version of broadcast OTA I guess for a certain consumer segment.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#332
post #172

Earlier quoted context omitted.

I probably should have said "everything was already enabled"... Opt-in/out was on the mind, and neither seemed like the right wording to convey that the choice was already made for me in the wrong direction.... I was opted in automatically.

It was enabled when you accepted the terms and conditions when you first turned it on, or did a firmware update. LGs statment says this: > ACR is an optional feature that is turned off by default. To enable ACR, a user must accept LG’s Viewing Information Agreement, which describes how ACR works. Which I take to mean that when you agree to the terms, it enables the feature.

It also gates some "features" like the "AI" auto-detection of media type to automatically switch the TV between sports, movie, gaming, etc. modes as well. At least from my memory of a recent LG OLED setup.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#334
post #321

Earlier quoted context omitted.

Manufacturers just need to realize that LANs exist and allow their devices to be used with the Internet turned off. When I'm sitting in my home and I want to turn off the AC unit in the other room or close my garage door, there's no reason I should have to do an IP roundtrip to the manufacturer's server. Both devices are on my LAN. They should just talk to each other. This has been a solved problem for decades.

I have a Vizio TV that was advertised as a Chromecast TV, and I got it because of that. It was HDMI and Chromecast only. A few years later they did a silent update that added apps and generally made the UI much slower. I mainly use it with an AppleTV or game consoles, but it still irks me that they completely changed what was in my mind a nearly perfect TV.

Can you factory reset it to the prior state and turn off updates?

(I know this doesn't change what Vizio did, but it might get your perfect device back)

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#335
post #144

Earlier quoted context omitted.

The Shazam app on my wife’s iPhone can identify TV shows and movies very quickly, sometimes nearly instantly. Not sure how it does that.

It is pretty neat and several resources online explaining it but it chunks the recoding and does a hash of the fft of each frame i think which reduces the data a lot. The server has a pre hashed database https://hackernoon.com/how-shazam-works-in-a-nutshell

I forgot the part about finding the dominant frequency in each chunk

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#336
post #166

Earlier quoted context omitted.

Later, AcmeTV has a 1MB lookup table of wake words that can be updated OTA. Whenever a wake word is detected, it triggers an alert flag with the device id, word id, and timestamp, and then broadcasts it out as high-frequency sound through the speakers. Nearby, another AcmeTV or business partner device picks up the sound and sends it to AcmeHQ. The former device "never transmits your viewing behavior to Acme". The lat…

I endorse the cynicism, but I feel that's moving the goalposts a tad, from "good is impossible" to "good is improbable". Or, in a heavily-paraphrased nutshell: Politician: "Watch-words are ALWAYS evil-mode. They have to be lying." Terr: "No. Here's a watch-word which would be good-mode." Politician: "Well, it'll still *become* evil-mode, eventually."

Plus, if you keep expanding the scope for definitions of objectionable behavior like "recording", you'll quickly reach a point where it would basically apply to any SoC made in the last decade attached to a microphone/speaker. Thus watering down labels to the point of meaninglessness.

Which actually makes it easier for a future EvilTVCorp to get away with recording your conversations 24/7 in MP3 files sent to their server if cynical consumers assume every TV records you anyway, so what's the difference?

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#337
The World Cup is broadcast in many different languages with the same video feed. That’s likely one of the main reasons audio fingerprinting is better than video. You also get better idea of the target demographics language preferences and that leads to more relevant advertisements.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#338

Earlier quoted context omitted.

In any case, "We don't record continuously" is still recording. They should not be recording at all!

Enough with the knee jerk reactions. They have to record in some cases. You don't have to like those features, but plenty of people want those features. - The television has voice control. - The television has a manually triggered speech-to-text feature so you don't have to type with tv remote.

None of that requires recording and has been done with embedded hw with local software for years.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#340
post #292

Note that their statement could also be true if they record 99% of the time. We need to start calling companies out for meaningless weasel statements like "We don't record continuously". The majority of the problem is also simply the ability to record. Putting a remote control listening hardware on a device that runs a plethora of 3rd party apps and with full connection to the internet means that even if LG isn't con…

Yes. Another example: > If no wake word is detected, the audio is processed locally, promptly deleted, and is not transmitted to LG servers. This statement could still be true when: * The audio transmission is to non-LG servers (e.g., Alphonso). * The audio isn't transmitted, but the text transcription is.

or a hash like other audio recognition techniques.
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