Live data from Hacker News

LG denies TV spying claims, says tracking and snooping concerns 'not true'

tomshardware.com

151–160 of 513 posts

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#151
post #99

Earlier quoted context omitted.

"Everything" would include the microphone, both in the remote and the TV. They're claiming to split off the audio, with one path going to the speakers (and there to your ears), and the other path being hashed (and from there to LG). They still claim to get your media's audio, but deny using the microphones.

If they don’t use the microphones why do they have a statement in their Terms of Service to not say sensitive things in front of your TV? It says the TV owner is "solely responsible" for obtaining all necessary consents from third parties whose voices may be recorded by the device, and must warn household members and guests that their voices may be recorded, and if someone does not agree, the TV's microphone and voic…

>If they don’t use the microphones why do they have a statement in their Terms of Service to not say sensitive things in front of your TV?

Other people have mentioned there's other voice features like diction/voice control, so it's plausibly for that.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#152

LG's statement: > ACR uses audio fingerprinting technology using the TV’s internal audio processor (not a speaker) to identify content and does not collect screenshots, screen recordings, video recordings, voice recordings, or other audio recordings from the TV. So they are claiming that ACR is done entirely through audio processing, and no visual data from the screen itself is used? That...doesn't seem plausible. Th…

> So they are claiming that ACR is done entirely through audio processing, and no visual data from the screen itself is used? That...doesn't seem plausible. It apparently is. Do you know the Nielsen Ratings? That's exactly how they know what people are watching these days. I've been contacted by them to be one of their subjects. They ship you a device that listens and recognizes based on content. They look for certai…

It's how things were always done. The content from broadcasters has/had audio watermarks...frequencies which humans can't hear.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#153
post #128
post #121

> "LG TVs process voice data only when the voice button on the remote control is pressed and held, or when a wake word such as 'Hi LG' is recognized after the user has activated the Far-Field voice recognition feature." > LG went on to say that beyond the aforementioned instances, "the TVs do not collect or record ambient conversations." LG is contradicting themselves here. In order to detect a wake word then they mu…

>LG is contradicting themselves here. In order to detect a wake word then they must be collecting or recording ambient conversations. No, it's arguably accurate because "record" implies it's being persisted. Otherwise something as simple as a sound meter (which needs a microphone to operate) is "recording".

The word used by LG was processed, not record

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#154

Earlier quoted context omitted.

> So they are claiming that ACR is done entirely through audio processing, and no visual data from the screen itself is used? That...doesn't seem plausible. It apparently is. Do you know the Nielsen Ratings? That's exactly how they know what people are watching these days. I've been contacted by them to be one of their subjects. They ship you a device that listens and recognizes based on content. They look for certai…

This seems like a credulous argument based on no facts you have provided. If you explained how the box was hooked up, it would be easier to judge whether there was a chance you were correct. As it is, your description isn’t even clear whether or not the box contains a microphone.

Nielsen is global Company that is used for pricing ads on TV stations around the world. Their way of doing it from what I know personally is that they sign up people to put this ACR boxes voluntarily and then based on extrapolation of data - they can tell you pretty close what was the viewership across demographics. Similar to how election polls are done - you just need a good sample.

It's been done for at least good 15 years.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#155
I for one completely believe them. That's why I rooted my C5, disabled all telemetry, and disabled Internet access entirely by default from an isolated vlan on my network that has no access to anything on any other network. I'm tempted to remove the WiFi/BT board if it's an add-on card, and probably unplug the microphones as well. I only need it as a display for my PC and 4K disc player.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#156
post #101

I've one question: I've used android phone (realme, which is chinese). And i remember that whenever we used to discuss somethings among our friends, i started used to get ads realated to that on my laptop, phone within atmost a hour. So, was realme transcribing all conversations and uploading it? Can someone answer?

Good read: https://www.amitracked.com/learn/is-my-phone-listening-to-me

Absolutely not a good read. Informative, but it tortures the language, as is usual for slop.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#160

LG's statement: > ACR uses audio fingerprinting technology using the TV’s internal audio processor (not a speaker) to identify content and does not collect screenshots, screen recordings, video recordings, voice recordings, or other audio recordings from the TV. So they are claiming that ACR is done entirely through audio processing, and no visual data from the screen itself is used? That...doesn't seem plausible. Th…

[deleted]
Post reply on HN