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LG denies TV spying claims, says tracking and snooping concerns 'not true'

tomshardware.com

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Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#11
post #9

The only reason TV’s are getting cheaper is the business model changed. Now your viewing data (and perhaps conversations) are part of their product offering.

I don't need the TV to be cheaper. I can afford to make up the difference for whatever few hundred dollars extra they would earn selling my data. But the expensive ones do this stuff, too.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#13
post #11
post #9

The only reason TV’s are getting cheaper is the business model changed. Now your viewing data (and perhaps conversations) are part of their product offering.

I don't need the TV to be cheaper. I can afford to make up the difference for whatever few hundred dollars extra they would earn selling my data. But the expensive ones do this stuff, too.

So what you're saying is you're more valuable to advertisers . . . which means the amount you are worth to them grows with the amount you'd spend to avoid them.

Unless this stuff is made literally illegal they will keep doing it, because it's far more profitable than the alternatives. This is precisely why ideas like paying for a privacy respecting option on Facebook could never work.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#14
post #8

GDPR is forcing them to detail which private data they collect.

The US agreement says it too. They make you agree to them collecting it. It says they listen to everything that's said in the vicinity and you agree to inform any guests to your house that they're being recorded at all times. But nobody reads that.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#16
post #15

Bold from the verge, as clicking the link to go to the official statement took me through 3 redirect trackers as picked up by my browser/extensions (I think ubo to be specific)

It might be reasonable for a new source you don’t pay for to make money from advertising. Not so, the company that sells you a tv

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#18
LG's statement:

> ACR uses audio fingerprinting technology using the TV’s internal audio processor (not a speaker) to identify content and does not collect screenshots, screen recordings, video recordings, voice recordings, or other audio recordings from the TV.

So they are claiming that ACR is done entirely through audio processing, and no visual data from the screen itself is used? That...doesn't seem plausible.

This paper from 2024 investigated both Samsung and LG and found that they both capture screen images for ACR, and send the resulting hash (not the raw content) back to the manufacturer for identification.

https://arxiv.org/html/2409.06203v1

We're going to have to get saavy in pulling apart the distinction between "I look at everything and then send a nice summary back to my manufacturer" and "I send everything back to my manufacturer". As AI gets cheaper and more efficient, it'll be baked into everything, and will distill signal at the edge and send the good bits back to central command. I fear the legalese in the ToS will obscure this new way of "not collecting" user information.

Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'

#19
post #9

The only reason TV’s are getting cheaper is the business model changed. Now your viewing data (and perhaps conversations) are part of their product offering.

This is just straight up false.

OLED productions costs have fallen, and the yields have gotten better — displays of all kinds have gotten cheaper, not just TVs; OLEDs have started showing up in products they haven’t before for cost reasons, etc.

The manufacturers make some profit on the data they harvest, sure; but the biggest BOM costs of TVs have definitely also dropped sharply.

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