LG denies TV spying claims, says tracking and snooping concerns 'not true'
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Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'
#2Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'
#3Their statements don’t align with the reality I’ve experienced as a customer. My TV is not connected to the network, because the setup process left me with 0 trust that LG wouldn’t be collecting information regardless of my settings, or that I didn’t miss something. There was also the risk that they’d add a new “feature” with an update which would I’d be automatically opted in to.
Until they start selling truly dumb TVs, I’m not going to trust anything and their statements fall flat.
Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'
#4Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'
#5They say these features are opt-in and they reject dark patterns, but in my experience setting up LG TVs, everything was opt-in and I had to manually hunt through all the menus to turn this stuff off. Their statements don’t align with the reality I’ve experienced as a customer. My TV is not connected to the network, because the setup process left me with 0 trust that LG wouldn’t be collecting information regardless o…
Opt-in used to mean that it was disabled until you explicitly click somewhere to enable it.
Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'
#6They say these features are opt-in and they reject dark patterns, but in my experience setting up LG TVs, everything was opt-in and I had to manually hunt through all the menus to turn this stuff off. Their statements don’t align with the reality I’ve experienced as a customer. My TV is not connected to the network, because the setup process left me with 0 trust that LG wouldn’t be collecting information regardless o…
> everything was opt-in Opt-in used to mean that it was disabled until you explicitly click somewhere to enable it.
Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'
#7Earlier quoted context omitted.
> everything was opt-in Opt-in used to mean that it was disabled until you explicitly click somewhere to enable it.
I probably should have said "everything was already enabled"... Opt-in/out was on the mind, and neither seemed like the right wording to convey that the choice was already made for me in the wrong direction.... I was opted in automatically.
Anyway, last year my phone died and I bought a new one made by Samsung. I had to opt out of collection like 4 or 5 times with confusing buttons, and there is a lot of crapware installed by default, and then the phone offered to install two additional apps. I almost sure I said no, but one of them got installed anyway.
Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'
#8Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'
#9Re: LG denies TV spying claims, says tracking and snooping concerns 'not true'
#10GDPR is forcing them to detail which private data they collect.