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Google Workspace thinks my domain is an email provider (2025)

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Re: Google Workspace thinks my domain is an email provider (2025)

#101

Post by lr0 »

I had a similar experience with Google's support this year when I logged to my older Google account from a new device, and I was automatically logged out from everywhere, when I was trying to login again it asked me to provide an OTP, when I asked the form to send me the OTP, it said that I've done so many attempts.

Later, I learnt that this is actually very common problem, if you see the "Me too" count on the Google Community Help, it's about 20K (https://support.google.com/accounts/thread/52598991/my-gmail...) users, that's a huge amount of false positives that Google refuses to care enough about to make a change in their automated account process, which they keep bringing up when users complain, they say the process is automated and nothing could be done about it (well, you are a tech company, can't you like change the code or something?). Unironically I had to wait uncertainly for a week then try, which did not work (same too many attempts), then after two weeks, then after couple of months, until I just gave up and created a new account. After 4 months I was able to finally login again.

Re: Google Workspace thinks my domain is an email provider (2025)

#102

Post by NietTim »

nha1 wrote: post #38
pnw wrote: post #34

Earlier quoted context omitted.

I ditched Google Workspace for Proton earlier this year and haven't looked back. Yes, the Proton apps don't integrate with everything and E2E encrypted data isn't as accessible as the data held in Google apps, but that's a bonus at this point.

I learned recently that there is controversy around Proton and (surprisingly to me) far-right. Previous HN discussion https://news.ycombinator.com/item?id=48446899

Admitted it was a mistake, fixed it. Meanwhile google is actively platforming and funding the far right, and has no issue with it. What is the issue with Proton here exactly? This is a complete nothing burger.

Re: Google Workspace thinks my domain is an email provider (2025)

#103

Post by Gareth321 »

an0malous wrote: post #35
an0malous wrote: post #31

My business Workspace account got suspended recently, no reason given, can’t even login to contact support. I’m a solo user so I only had one admin account and that was the one locked out. There was just one text field to submit an appeal, so I did. I never got any email confirmation or tracking number for my appeal, it’s been a week now with no contact from Google. This happened about a week after they charged my cr…

I’m also worried that this is just the future of SaaS where everything is a Kafkaesque nightmare of automated processes no one even understands anymore, and even these incidents are lost in so much complexity the businesses either don’t care or don’t even know it’s happening.

I think the AI dystopia will save us from the SaaS dystopia and ultimately win.

Dark patterns? AI doesn't care about dark patterns. It will instantly navigate around them.

10% annual price increases for absolutely no reason? No problem! Just build a replacement. 98% of SaaS applications out there no longer have a moat. My friend just contracted out a CRM replacement for Salesforce for a small company for $65k. He built it in a few days for a few hundred dollars. Obviously it's much less feature rich, but this company never used 99% of the features in Salesforce anyway. If anything, a light weight and bespoke CRM was what they always needed and wanted anyway. SaaS just wasn't viable for bespoke.

Ads killing the experience? AI will hunt down every explicit and hidden ad and eradicate it. The entire ad model is about to die.

Re: Google Workspace thinks my domain is an email provider (2025)

#104

Post by Gareth321 »

an0malous wrote: post #31

My business Workspace account got suspended recently, no reason given, can’t even login to contact support. I’m a solo user so I only had one admin account and that was the one locked out. There was just one text field to submit an appeal, so I did. I never got any email confirmation or tracking number for my appeal, it’s been a week now with no contact from Google. This happened about a week after they charged my cr…

Thankfully you have a domain you can switch. I feel bad for people with Gmail addresses who are really fucked when they're banned.

Re: Google Workspace thinks my domain is an email provider (2025)

#106

Post by neuroticnews25 »

natpalmer1776 wrote: post #66
CGamesPlay wrote: post #62

> 3.) Fictitious Domain Considerations: As you may know, domains that has ".web" have faced issues related to fictitious domain name usage. While ".one" is not ".web" the combination of the subdomain and TLD triggers similar security protocols. This is an LLM response. It's the classic pattern where the LLM says something completely unrelated to the topic at hand, realizes that it doesn't have a backspace key, and tr…

There needs to be a Hanlon’s razor but for suspecting something is LLM generated. The typo and grammar mistakes in the response lead me to think it’s a human, but no way to really know.

I refuse to believe there are actual human beings so blatantly splitting a single concept into three artificial points.

Re: Google Workspace thinks my domain is an email provider (2025)

#108

Post by bell-cot »

an0malous wrote: post #35
an0malous wrote: post #31

My business Workspace account got suspended recently, no reason given, can’t even login to contact support. I’m a solo user so I only had one admin account and that was the one locked out. There was just one text field to submit an appeal, so I did. I never got any email confirmation or tracking number for my appeal, it’s been a week now with no contact from Google. This happened about a week after they charged my cr…

I’m also worried that this is just the future of SaaS where everything is a Kafkaesque nightmare of automated processes no one even understands anymore, and even these incidents are lost in so much complexity the businesses either don’t care or don’t even know it’s happening.

Is this particular problem really SaaS behavior, or is it "market share too large to care" behavior?

Re: Google Workspace thinks my domain is an email provider (2025)

#109

Post by Doctor_Fegg »

avazhi wrote: post #71

If you use a whacky domain name suffix I dunno what else you expect. Act unconventional and you’ll encounter various inconveniences for doing so, which applies to the real world, too.

That’s right, you should do the conventional thing by using gmail, and then you’ll never encounter any difficulties because Google never make capricious decisions like (checks notes) blocking access from certain paying customers using a half-arsed regex.

Re: Google Workspace thinks my domain is an email provider (2025)

#110

Post by StilesCrisis »

CGamesPlay wrote: post #62

> 3.) Fictitious Domain Considerations: As you may know, domains that has ".web" have faced issues related to fictitious domain name usage. While ".one" is not ".web" the combination of the subdomain and TLD triggers similar security protocols. This is an LLM response. It's the classic pattern where the LLM says something completely unrelated to the topic at hand, realizes that it doesn't have a backspace key, and tr…

Has anyone ever tried giving LLMs a backspace? I have long wondered if their responses could be better if they had the ability to correct earlier parts of their text. Imagine how much harder it would be for us to write coherently with no backspace!
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