So did anyone actually figure out what the issue was?
Fixing a bricked Framework laptop
221–230 of 311 posts
Re: Fixing a bricked Framework laptop
#222Earlier quoted context omitted.
Consulting a lawyer would most likely be more expensive than whatever small claims compensation one would potentially be entitled to.
You beat me to it! That is exactly my point: An LLM can guide you to find the forms, fill them, and gather your evidence. Even the cheapest lawyer will far exceed the 500 USD repair fee that is the basis of your small claims lawsuit! Another thing (this is me guessing here): The standard for evidence and "legal excellence" must be far lower for small claims court, compared to regular district court. The whole point i…
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Re: Fixing a bricked Framework laptop
#223I had the same thing happen to me with my Thinkpad Nano, and researching how to fix this made me realize pc manufacturer really don't care. PC bricked from BIOS update are still ultra common. I uploaded a dump of the flash [1] in the bad state and they somehow analyzed it and made a fix. Great for others I guess, but I'm still mindblown that the regular path would have been that this perfectly working laptop to this…
> Or some DFU mode you can boot into.
Ironically, Macs do have that, no?
Re: Fixing a bricked Framework laptop
#224Earlier quoted context omitted.
So you don't get your money back then. Using a hallucinating robot to guide you legally is a great way to be caught with your pants down.
Small claims court is specifically oriented towards self-representation and not requiring hiring an attorney.
Not requiring a lawyer and not doing your due diligence aren't mutually exclusive.
Just because you don't need a lawyer doesn't mean it's not in your best interest to get one.
A lawyer isn't going to hallucinate case law that doesn't exist. And if THEIR AI does? THEY'RE on the hook, not you.
Re: Fixing a bricked Framework laptop
#225Earlier quoted context omitted.
Yes, but there are free resources available that guide you on how to go through the process without consulting a hallucination machine. Judges don't like their time being wasted, and they doubly don't like plaintiffs and defendants who don't even go to the effort of trying to follow decorum. And, I'm just throwing this one out here; contempt of court is one of the vanishingly few civil offenses you can be held in cus…
And consulting an LLM is a great way to find guides and get basic information on feasibility and effort of bringing a claim. LLMs are not a replacement for critical thinking, and they never have been.
Basic hallucinated information...
Re: Fixing a bricked Framework laptop
#226Earlier quoted context omitted.
You beat me to it! That is exactly my point: An LLM can guide you to find the forms, fill them, and gather your evidence. Even the cheapest lawyer will far exceed the 500 USD repair fee that is the basis of your small claims lawsuit! Another thing (this is me guessing here): The standard for evidence and "legal excellence" must be far lower for small claims court, compared to regular district court. The whole point i…
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Can you actually point out one thing he said that's wrong? Seems like your whole post history is just blindly raging against AI. I don't even see how AI psychosis applies to what GP wrote, it's not totally detached from reality as those subjects tend to be.
Re: Fixing a bricked Framework laptop
#227Earlier quoted context omitted.
Small claims court is specifically oriented towards self-representation and not requiring hiring an attorney.
Not requiring a lawyer and not doing your due diligence aren't mutually exclusive. Just because you don't need a lawyer doesn't mean it's not in your best interest to get one. A lawyer isn't going to hallucinate case law that doesn't exist. And if THEIR AI does? THEY'RE on the hook, not you.
Then... double-check it yourself? The whole issue with hiring a lawyer in the first place is that defeats the point for the minuscule amount of claims being made.
Re: Fixing a bricked Framework laptop
#228I really like what Framework is trying to do but this story is very hard to ignore. If a failed BIOS update can brick the machine, and the official solution is a CA$500+ motherboard (that's about $350+ USD I belieive), there's still a pretty big gap between being modular and being truly repairable Not to mention there are no "alternatives" that you can look into to purchase these replacements. You are essentially jus…
Yeah but this is true for every laptop vendor. Framework is not worse here, and yes, Framework is supposed to be better, but it cannot be better in everything at once. It is already better that you only need to buy a 350USD motherboard instead of a 1200 Euro laptop.
> this is true for every laptop vendor
Are there any reports out there of macbook OTA updates causing laptops to become entirely unbootable with no recovery options (and, in case it actually happened, Apple refusing to fix/replace affected laptops at no extra cost)?
I am yet to hear of it being a thing, and I would love to be proven wrong.
Re: Fixing a bricked Framework laptop
#229I really don't understand how in 2025 a competent company can't implement a trival A/B flash update. Do they depend on some obscure contractor for the firmware and have no power here?
Probably they depend on some "obscure" contactor which is one of the ODMs here: https://en.wikipedia.org/wiki/List_of_laptop_brands_and_manu... .
Intel / AMD and BIOS vendors simply do not expose their designs to everyone. So you have to go through an ODM to have an Intel chip-based motherboard design. The silicon industry is completely rotten at this point. Framework could simply be too small to get access to secret sauce.
Re: Fixing a bricked Framework laptop
#230Earlier quoted context omitted.
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Can you actually point out one thing he said that's wrong? Seems like your whole post history is just blindly raging against AI. I don't even see how AI psychosis applies to what GP wrote, it's not totally detached from reality as those subjects tend to be.
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