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No one-click unsubscribe? It's spam.

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Re: No one-click unsubscribe? It's spam.

#91

Post by mayneack »

eli wrote: post #50
27182818284 wrote: post #36

Earlier quoted context omitted.

It is the spirit if not the letter of the law. Nobody intended someone to use 50 AJAX steps on a single page to skirt the law.

And, moreover, requiring a login or any personal information to unsubscribe is specifically disallowed by the law.

With the important exception of an email address. Most of the time the part that annoys me the most is entering that because at best I have to check what it was sent to (many email accounts all going into one gmail) and at worst, it wasn't sent directly to me, so I have to try harder.

Re: No one-click unsubscribe? It's spam.

#92

Post by delackner »

drx wrote: post #6

I agree. The other day I had to unsubscribe out of two Yahoo! Japan newsletters that suddenly started to arrive (for two different accounts I've apparently made years before). To unsubscribe I had to login to both. And for one I didn't even remember the password. Overall it took me half an hour to unsubscribe. Also if I can't unsubscribe it goes to spam.

Japan tangent: I am amazed on a weekly basis by the mountain of spam newsletters flooding my email inbox by some of Japan's leading internet services. Total lack of respect for the customer. Physical mail today is pretty much 99% spam and 1% bills, and it looks like it might take a miracle to stop email ending up the same way.

Re: No one-click unsubscribe? It's spam.

#93

Post by X-Istence »

BrianEatWorld wrote: post #86

I got stuck with marketing emails for my start-up and I take a bit of an issue with point one. How is it the sender's fault if you can't remember why you signed up for an email? As a matter of best practices, I do remind subscribers. However, it is also quite irritating to be marked as spam, when it was the user who signed up for my messages. By all means unsubscribe, but marking me as spam, especially because I use…

Not sure about others on HN, but for example when I come across an interesting project on HN that has a sign-up page to be reminded when they open I will sign up. I generally won't receive messages for X amount of weeks, and out of the blue I'll get an email. In that email let me know who you are, and what made you interesting enough for me to most likely sign up for your mailing list.

Re: No one-click unsubscribe? It's spam.

#94

Post by X-Istence »

greggman wrote: post #41

My pet peeve, companies that don't unsubscribe immediately. Apple for example says they'll unsubscribe you in 10 days. Given all the other things a company's systems can do immediately this one strikes me as spammy

The companies where I have noticed this it is mainly because they send so much email that the email might already be sitting in the outgoing queue waiting to be delivered...

Re: No one-click unsubscribe? It's spam.

#96

Post by X-Istence »

Cherian_Abraham wrote: post #65

Udemy is one of the spammiest services I have ever come across. Despite, hitting unsubscribe and going through the motions over 10 times, emailing them half a dozen times and finally deleting my account - I still get spammed. Udemy is the bottom of the barrel when it comes to Spam for me.

That's an issue i've been having with NaNoWriMo, I unsubscribed and yet I continue to receive emails. Now I have simply marked them as spam.

Re: No one-click unsubscribe? It's spam.

#97

Post by joonix »

xur17 wrote: post #77
lt wrote: post #7

It's in violation of the CAN-SPAM Act You can’t charge a fee, require the recipient to give you any personally identifying information beyond an email address, or make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request. http://business.ftc.gov/documents/bus61-can-spam-act-complia...

So, that means I shouldn't have to login to my account to unsubscribe, correct? I find this annoying as I tend to click on the unsubscribe link from my phone, and not have the login details with me. I've seen several prominent companies that do this, including Mint earlier today.

Yes that is not permitted - they need to use encoded links in the email to identify you automatically upon click.

Re: No one-click unsubscribe? It's spam.

#99

Post by mathewparet »

1) No email address to be shared beyond a domain. (I can see that some sites partner together and if I register for some newsletter on one site, another site (domain) should not add me in their list, even if both the sites are run by the same company. 2) Email address to which emails are subscribed 3) A single click opt-out 4) Instant Opt-out (many sites say will opt out in XX hours and finally I forget that I unsubscribe, and again I try to unsubscribe.

Re: No one-click unsubscribe? It's spam.

#100

Post by thoughtcriminal »

spenvo wrote: post #5

Linked-In has the spammiest email protocol out of any service I have ever used. Even after signing-in there is no one-click-to-unsubscribe button (they split it into about 12 scattered categories), and they create new categories periodically and opt you in to them. This is downright deceitful. Pro tip : change your email to one that you never use. It literally came down to doing this or deleting my Linked-in account-…

I flag all LinkedIn email as spam, and yet I still find the occasional LinkedIn email in my inbox. You could call it Superspam!
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