Earlier quoted context omitted.
There's a general problem on the web (and to a lesser extent computing in general) that UX is just widely terrible. I think part of this is because developers tend to work at the very edge of their competence, and getting something working at all is a major feat, with no room left over for making it work well. And part of it is developers or designers deciding they know better than everyone else. A lot of this was a…
100% agree about the UX problems. Most engineers would be happy to fix those issues, but of course, companies always want the new features...because that's what customers want and what drives more $$$. Sadly, it's true that the % of new sales generated by improving a11y beyond the bare minimum isn't going to be terribly large. That's why it's important to have regulations that mandate decent support, because the mone…
Quality, functionality, standing on its own merits, no longer is the aim of business. It is about capturing the mindshare through propaganda a.k.a. advertising. It is why these shitty companies can continue to exist on the top while serving continually inferior tooling: they've flooded the mindshare such that even if some superior product came about, it would never gain traction.