Like most people, surveillance pricing feels gross to me. But I think we need to separate two things: Surveillance pricing is a combination of (a) price discrimination and (b) surveillance. If it were up to me, I'd probably give people much stronger legal rights to control their personal information, which would in turn decrease "surveillance". But I haven't seen a convincing argument to ban price discrimination. The…
Simple There are two ways to legally "earn" money. The first is to provide a product or service that is sufficiently valuable the buyer willingly parts with the money for the price. The other is extractive — to find a way to exploit the customer with limited choices and extract the maximum value from them. Monopoly pricing is the primary example — people need electricity, housing, food, etc. and if someone corners th…
San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
31–40 of 94 posts
Re: San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
#32Earlier quoted context omitted.
Actually many people thoroughly detest forced "memberships" to pay the actual price of the item, digital coupons, forced use of apps, and all of the other utter nonsense. I hope surveillance pricing bills destroy all of them forever.
Is the "actual price" what you're willing to pay for it, or the lowest possible price you could pay based on whatever combination of membership(s) and coupon(s) is available?
the price i end up paying is always some multiple of the real price
Re: San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
#33Like most people, surveillance pricing feels gross to me. But I think we need to separate two things: Surveillance pricing is a combination of (a) price discrimination and (b) surveillance. If it were up to me, I'd probably give people much stronger legal rights to control their personal information, which would in turn decrease "surveillance". But I haven't seen a convincing argument to ban price discrimination. The…
Take control of medicine away from private interests.
Re: San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
#34Earlier quoted context omitted.
Like a rideshare app offering worse pay to drivers who they know are heavily in debt and near their payment deadline? Offering less pay to people who are desperate and have no other options?
Your example is both bad and irrelevant. Two completely unrelated things can be true simultaneously.
its the same exploitation in both cases
Re: San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
#35I agree that surveillance pricing sounds terrible and discriminatory. But people are also happy with coupons, codes, introductory pricing, employee discounts and many of the other schemes that do more or less the same thing. One guy who worked for an athletic shoe company told me that they had a special code that their sponsored athletes could give to their friends. In the end, what's the difference?
Re: San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
#36Earlier quoted context omitted.
Well, they're all discounts, for starters. Surveillance pricing defenders claim that surveillance pricing is better because it works both ways--it might offer a higher price to someone who is desperate, but someone who is likely not that motivated might get a sweet deal. I highly doubt that. A highly-advertised, transparent discount or sale is how you sell to someone who is not that motivated. Surveillance pricing is…
> Well, they're all discounts, for starters. And they're subsidized by the revenue made by everyone else. A thousands of coupons start rolling in and meaningfully affecting revenue either the coupons go away or the MSRP increases. It's the exact same pig just slightly different lipstick.
In surveillance pricing, I wouldn't get that choice, I'd just get a custom-to-me price. I'd have no idea how the company decided to charge me more or less than they charged my friend. And no idea how to change the price I'm offered, so it would be terrible if the algorithm decided to charge me +15% for everything.
Re: San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
#37Like most people, surveillance pricing feels gross to me. But I think we need to separate two things: Surveillance pricing is a combination of (a) price discrimination and (b) surveillance. If it were up to me, I'd probably give people much stronger legal rights to control their personal information, which would in turn decrease "surveillance". But I haven't seen a convincing argument to ban price discrimination. The…
I'm not necessarily opposed to the ideas you're talking about, I just have zero faith that anything positive will be stood up if companies have their say.
Re: San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
#38Earlier quoted context omitted.
Well, they're all discounts, for starters. Surveillance pricing defenders claim that surveillance pricing is better because it works both ways--it might offer a higher price to someone who is desperate, but someone who is likely not that motivated might get a sweet deal. I highly doubt that. A highly-advertised, transparent discount or sale is how you sell to someone who is not that motivated. Surveillance pricing is…
> Well, they're all discounts, for starters. And they're subsidized by the revenue made by everyone else. A thousands of coupons start rolling in and meaningfully affecting revenue either the coupons go away or the MSRP increases. It's the exact same pig just slightly different lipstick.
This assumes that the business would raise prices to make more money from people who they think can pay it and give that back to others as a discount.
Do you have evidence this would be the case?
Re: San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
#39Like most people, surveillance pricing feels gross to me. But I think we need to separate two things: Surveillance pricing is a combination of (a) price discrimination and (b) surveillance. If it were up to me, I'd probably give people much stronger legal rights to control their personal information, which would in turn decrease "surveillance". But I haven't seen a convincing argument to ban price discrimination. The…
Your local water monopoly has perfected price discrimination. Since water is a necessity, the water monopoly sets the price of water to "everything you own".
Re: San Francisco: Don't Fall for Industry Defense of Surveillance Pricing
#40Earlier quoted context omitted.
> Well, they're all discounts, for starters. And they're subsidized by the revenue made by everyone else. A thousands of coupons start rolling in and meaningfully affecting revenue either the coupons go away or the MSRP increases. It's the exact same pig just slightly different lipstick.
It doesn't really seem the same. In coupon hunting, I might not want to spend time finding a coupon and decide to pay full price. That's my choice. In surveillance pricing, I wouldn't get that choice, I'd just get a custom-to-me price. I'd have no idea how the company decided to charge me more or less than they charged my friend. And no idea how to change the price I'm offered, so it would be terrible if the algorith…
What's the difference between this and the company charging an absurdly high base price, then your discount is "customized" to you? That's basically how universities work with various scholarship and financial aid schemes working as discounts.