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Elevated Errors for Opus 5

status.claude.com

21–30 of 96 posts

Re: Elevated Errors for Opus 5

#21
post #18
post #9

What happens one day when there is a significant outage of Claude or Codex and reliance on these tools as SaaS services is so great that it start to impact productivity and work? Will we just pack up our tools and go home?

If both of them are down at the same time, I would switch to my Kimi or GLM subscription and keep working. If they fail too, I switch to any number of providers via OpenRouter. While there is some lock-in for the hardest tasks, for most of what people do LLMs are rapidly becoming a commodity. In fact, right this minute I have Opus benchmarking Kimi alongside itself to determine which workflows we'll switch to using K…

To me it doesn't sound so "economically convenient" to pay extra usage to alternative providers while someone pays 20/100/200 dollars for their service.

Re: Elevated Errors for Opus 5

#22
post #9

What happens one day when there is a significant outage of Claude or Codex and reliance on these tools as SaaS services is so great that it start to impact productivity and work? Will we just pack up our tools and go home?

You mean like GitHub?

Re: Elevated Errors for Opus 5

#23

Earlier quoted context omitted.

If I pay anything for a service, I expect a refund if that service doesn't work. Best would be a free week/month for anyone who sent a request during the downtime.

> Best would be a free week/month for anyone who sent a request during the downtime This is bizarrely out of touch. It would be a courtesy but it's not a "reasonable expectation" at all. At best you could maybe reasonably expect a prorated refund for the time of unavailability, but then Fable was still available.

I think it's not out of bounds to expect a company to go a little further to compensate for an issue. A prorated 1 hour refund doesn't reflect the reality that maybe that hour was more important to the customer because it was their only free time in the week. A free week is way too much but a free day sounds appropriate.

Re: Elevated Errors for Opus 5

#24
post #21
post #18

Earlier quoted context omitted.

If both of them are down at the same time, I would switch to my Kimi or GLM subscription and keep working. If they fail too, I switch to any number of providers via OpenRouter. While there is some lock-in for the hardest tasks, for most of what people do LLMs are rapidly becoming a commodity. In fact, right this minute I have Opus benchmarking Kimi alongside itself to determine which workflows we'll switch to using K…

To me it doesn't sound so "economically convenient" to pay extra usage to alternative providers while someone pays 20/100/200 dollars for their service.

The subs for those alternative providers have similar tiering but more generous token allocations than Anthropic and OpenAI, and deliver good enough quality to be worth it.

If I needed to fall back on OpenRouter, it'd be paid per token, of course, but that'd take 4 major providers being down, in which case I suspect I'll have more critical things to worry about.

As it is, I use more than I could with a single $200 Claude Max subscription anyway, so I distribute my tasks across multiple providers.

Even without that it's cheap insurance given the cost of lost time.

Re: Elevated Errors for Opus 5

#25
post #18

Earlier quoted context omitted.

If both of them are down at the same time, I would switch to my Kimi or GLM subscription and keep working. If they fail too, I switch to any number of providers via OpenRouter. While there is some lock-in for the hardest tasks, for most of what people do LLMs are rapidly becoming a commodity. In fact, right this minute I have Opus benchmarking Kimi alongside itself to determine which workflows we'll switch to using K…

You... wouldn't just code yourself if they were down?

No more than when they are up, no. Why would I? I can produce far more by having tasks running in the background while I do other work.

Re: Elevated Errors for Opus 5

#26
post #9

What happens one day when there is a significant outage of Claude or Codex and reliance on these tools as SaaS services is so great that it start to impact productivity and work? Will we just pack up our tools and go home?

easy, we will switch to OpenRouter et al.

Re: Elevated Errors for Opus 5

#27
post #9

What happens one day when there is a significant outage of Claude or Codex and reliance on these tools as SaaS services is so great that it start to impact productivity and work? Will we just pack up our tools and go home?

What would you do if there is a significant outage in AWS or GCP or Github or JIRA or any other service you use at work? same goes for AI tools as well.

Re: Elevated Errors for Opus 5

#28
post #14
post #3

Earlier quoted context omitted.

Anthropic would give out resets like OpenAI if they had capacity to do so, it's not like they haven't thought about doing the obvious. OAI waits until overall cluster demand goes down before giving out a reset, they just happen to have much more spare capacity than Anthropic.

Why would they have more spare capacity than Anthropic? Do you have a source for that?

Maybe because they committed to buy up 40% of the world's RAM supply by themselves and completely overestimated demand.

Re: Elevated Errors for Opus 5

#29
post #14
post #3

Earlier quoted context omitted.

Anthropic would give out resets like OpenAI if they had capacity to do so, it's not like they haven't thought about doing the obvious. OAI waits until overall cluster demand goes down before giving out a reset, they just happen to have much more spare capacity than Anthropic.

Why would they have more spare capacity than Anthropic? Do you have a source for that?

They were famous for committing to buying compute with future money that many people thought they would go bankrupt. Anthropic was afraid of going bankrupt and didn't do the same.

Re: Elevated Errors for Opus 5

#30
post #14
post #3

Earlier quoted context omitted.

Anthropic would give out resets like OpenAI if they had capacity to do so, it's not like they haven't thought about doing the obvious. OAI waits until overall cluster demand goes down before giving out a reset, they just happen to have much more spare capacity than Anthropic.

Why would they have more spare capacity than Anthropic? Do you have a source for that?

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