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Elevated Errors for Opus 5

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Re: Elevated Errors for Opus 5

#2
And unlike OpenAI, Anthropic don't seem to reset weekly usage quotas after an outage.

Anthropic seem to be both letting their competitors outplay them and making unforced errors (like the anti Open Weights models stuff and the frequent Fable->Opus downgrades for 'safety').

Outages are inevitable in this early high growth, rapid development era, but tactical errors are not.

Re: Elevated Errors for Opus 5

#3
post #2

And unlike OpenAI, Anthropic don't seem to reset weekly usage quotas after an outage. Anthropic seem to be both letting their competitors outplay them and making unforced errors (like the anti Open Weights models stuff and the frequent Fable->Opus downgrades for 'safety'). Outages are inevitable in this early high growth, rapid development era, but tactical errors are not.

Anthropic would give out resets like OpenAI if they had capacity to do so, it's not like they haven't thought about doing the obvious.

OAI waits until overall cluster demand goes down before giving out a reset, they just happen to have much more spare capacity than Anthropic.

Re: Elevated Errors for Opus 5

#5
post #2

And unlike OpenAI, Anthropic don't seem to reset weekly usage quotas after an outage. Anthropic seem to be both letting their competitors outplay them and making unforced errors (like the anti Open Weights models stuff and the frequent Fable->Opus downgrades for 'safety'). Outages are inevitable in this early high growth, rapid development era, but tactical errors are not.

It was a one hour outage on a weekend. Unless you have an enterprise agreement with an SLA it's a bit silly to expect any compensation.

Re: Elevated Errors for Opus 5

#6
post #2

And unlike OpenAI, Anthropic don't seem to reset weekly usage quotas after an outage. Anthropic seem to be both letting their competitors outplay them and making unforced errors (like the anti Open Weights models stuff and the frequent Fable->Opus downgrades for 'safety'). Outages are inevitable in this early high growth, rapid development era, but tactical errors are not.

It was a one hour outage on a weekend. Unless you have an enterprise agreement with an SLA it's a bit silly to expect any compensation.

If I pay anything for a service, I expect a refund if that service doesn't work.

Best would be a free week/month for anyone who sent a request during the downtime.

Re: Elevated Errors for Opus 5

#8
post #2

And unlike OpenAI, Anthropic don't seem to reset weekly usage quotas after an outage. Anthropic seem to be both letting their competitors outplay them and making unforced errors (like the anti Open Weights models stuff and the frequent Fable->Opus downgrades for 'safety'). Outages are inevitable in this early high growth, rapid development era, but tactical errors are not.

It was a one hour outage on a weekend. Unless you have an enterprise agreement with an SLA it's a bit silly to expect any compensation.

They could at least give back the equivalent in usage for cache invalidation. Or, you know, just the usage you would have had for the ~1-2 hours of outage. Would buy them a lot of good will and they seem comfortable throwing cash in the trash.

Re: Elevated Errors for Opus 5

#9
What happens one day when there is a significant outage of Claude or Codex and reliance on these tools as SaaS services is so great that it start to impact productivity and work? Will we just pack up our tools and go home?

Re: Elevated Errors for Opus 5

#10
post #2

And unlike OpenAI, Anthropic don't seem to reset weekly usage quotas after an outage. Anthropic seem to be both letting their competitors outplay them and making unforced errors (like the anti Open Weights models stuff and the frequent Fable->Opus downgrades for 'safety'). Outages are inevitable in this early high growth, rapid development era, but tactical errors are not.

Anthropic going through their god-complex arc after getting hit with export controls
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