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Passkeys were invented by engineers with zero understanding of consumer brain

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Re: Passkeys were invented by engineers with zero understanding of consumer brain

#101
post #54

Earlier quoted context omitted.

> ...it entirely depends on the service what kind of auth implementation they offer. I think that's exactly the problem. These are all answerable questions, but getting those answers is confusing for most people.

> These are all answerable questions, but getting those answers is confusing for most people. It's the same answer when someone asks 'how am I supposed to have a different password for every site' and 'how am I supposed to remember a password of X+ characters.' Use a password manager. Pretty sure every major one supports passkeys by now.

So passkeys achieve nothing if you can already use strong, secure, random passwords stored in a password manager?

Re: Passkeys were invented by engineers with zero understanding of consumer brain

#102
post #27

Earlier quoted context omitted.

Proton Pass is on the official Passkey client naughty list[1]. I hope the services you log in to don't choose to ban it because of those big, scary X's. [1] https://passkeys.dev/docs/reference/known-issues/

The fact that services can ban passkey providers is a major red flag in the protocol and the real issue that nobody talks about well, people are talking about it but it's not making a difference https://lucumr.pocoo.org/2025/9/2/passkeys/

This is why I am so concerned about passkeys. They could be a good improvement, but in practice I already see how it's going to result in Google/Apple/Microsoft/whoever seizing even more control.

The document there is laughable too, because KeepassXC is listed as "not performing User Verification" when it demands manual authorization per request. But this isn't good enough for the passkey people. Ultimately, I see any FOSS option being effectively banned from most services and all important ones. It's a parallel to how you must now be on Cloudflare's nice list or be banned from the majority of the internet.

Re: Passkeys were invented by engineers with zero understanding of consumer brain

#103
post #56
post #43

Earlier quoted context omitted.

Listening to Yubikey and OnePassword talk about this, they actually say "One Person, One Device". Which really speaks to their failure to understand their users.

I would love to see what you’re referencing, can you provide a link or citation to that quote?

the video requires signing up for Yubikey spam. https://app.livestorm.co/yubico-y/securing-trusted-actions-a...

Re: Passkeys were invented by engineers with zero understanding of consumer brain

#104
post #8

I do not know how to use a Passkey in a way that won’t impede how I log in to systems. I’ve been in tech for 26 years, and I understand the Public/private key behind what a Passkey is. Here’s what I don’t understand: I access a website through at least four different devices (my iPad, iPhone, Windows Desktop computer, and MacBook Pro) and three different browsers on each device (Brave, Firefox, Safari) , and I use La…

I recognize the point of your post is more about the lack of clarity and details around passkeys. That's real, and I don't really have an answer for that - other than, I think maybe the quest for making them simple and "just work" has maybe made them nebulous enough that we've wound up in the current situation where a lot of even technically savvy people don't really understand them. But I feel like answering your questions might sort of help explain why that's the case, so I'm going to take a stab at it:

> If I accidentally set up a passkey on my phone (let’s say I use Safari one day instead of my go-to, Brave), can I still log in without that passkey on other devices?

Assuming you have LastPass set up to be an iOS password manager, and it fully supports iOS' passkey implementation: when you create a passkey in Safari, it will ask you if you want to store it in LastPass or in the iOS Passwords app (previously known as iCloud Keychain). If you say LastPass, then it's up to them, but I assume it'll sync to all your devices - it's how 1Password works. If you were to accidentally say Apple Passwords, it'll sync to all your Apple devices automatically, and you can either use Apple's password browser extension on Windows, or you can use the "another device flow" I'm about to detail.

> Is there a way to ensure that passkey can be used on other devices?

As mentioned above, passkeys are intended to sync via your password manager of choice as the primary use case. If for any reason you don't have that passkey synced to that device, _and that passkey is on a mobile device with a camera_, most browsers will give you the option to scan a QR code with your phone. This kicks off a flow that will authenticate you via your phone's biometrics or passkey, then use Bluetooth to first ensure device proximity and then handle the authentication exchange. In the case of iOS, this includes any passkey-supporting password manager, so the passkey itself can be in 1Password; it doesn't have to be in the iOS password system for this to work.

When I first read the above, my hackles were raised given how well Bluetooth operates at times; but every time I've used it so far, it's been fast and flawless. Still, I can see a lot of scenarios where this might not work - e.g., the first one I thought of was a public computer at a library where Bluetooth might be locked down; corporate computers or remote servers could also be troublesome. As far as I know, passkeys don't yet have answers to those scenarios; other than to just use your password + 2FA as you would without a passkey.

As far as I know, both of the above apply to every passkey-consuming site.

> Can I add another passkey on another device? How many passkeys can I set up for a particular site/app?

This touches on your last paragraph, where it indeed could change based on the website. In my experience, every website where passkeys are fully supported - e.g., not ones that are using passkeys as a substitute for FIDO/U2F keys - has let me add multiple passkeys and have not _appeared_ to have a limit. I typically will create a passkey in both 1Password and Apple Passwords just to have a backup, and I can't recall any cases where that's been a problem. Still, I can't say for sure that isn't a problem on any website.

I went all in on trying passkeys when they started to be an option, and I don't have any notable regrets. For me, passkeys have generally worked well when the site is designed to use them well; and at no point have they been a _major_ hindrance. That isn't to say there are _no_ annoyances, though:

- Most websites that support passkeys tend to use them as a replacement for both the password _and_ 2FA, which makes them more convenient. However, a few - Amazon being the most notable I can recall - only use them as a second factor, which just makes them feel a little useless.

- A passkey can _also_ be used as the proof of identity, meaning you can log in in one fell swoop and don't need to enter a username or email address, which is IMO the best showcase for passkeys. Like above, this makes websites that ask you to enter an email address before letting you use a passkey also feel annoying.

- Most web browsers I've used support the QR + Bluetooth flow I mentioned above (otherwise known as Hybrid Transport or caBLE) without issue; Linux has been the odd duck out. Firefox doesn't seem to support it at all on Linux, and Chrome-based browsers do but sometimes are missing what they need and in that case don't show it as an option. Since I sync just about every passkey with 1Password this typically isn't a problem; the exception is the passkey for Apple Accounts, which Apple creates automatically, and (AFAIK) doesn't allow you to enroll your own. Apple Accounts are the only service I've found that does this, though.

- Some websites seem to only offer passkeys as an option if you're on a mobile device, or at least did so at the time of enrolling. eBay and PayPal I think are the two that jump out at me as having done this. Why they did it this way instead of simply detecting if the browser supported passkeys, I have no idea.

All of the above issues have gone down over time, so it's generally been a net decrease in friction over time. And, at least as far as I can recall, passwords themselves continue to be an option in every instance I've enrolled a passkey. So if you like your passwords, generally speaking, you can keep them :P

Re: Passkeys were invented by engineers with zero understanding of consumer brain

#106
post #8

I do not know how to use a Passkey in a way that won’t impede how I log in to systems. I’ve been in tech for 26 years, and I understand the Public/private key behind what a Passkey is. Here’s what I don’t understand: I access a website through at least four different devices (my iPad, iPhone, Windows Desktop computer, and MacBook Pro) and three different browsers on each device (Brave, Firefox, Safari) , and I use La…

these questions all have easy answers that could be quite easily discovered by simply trying to use passkeys, instead of trying to find reasons not to use them.

But since there's a potential nonzero risk of permanent account loss, I don't want to experiment, and since I can still log in with email/password I'm going to keep doing that.

Re: Passkeys were invented by engineers with zero understanding of consumer brain

#107
post #27

Earlier quoted context omitted.

Proton Pass is on the official Passkey client naughty list[1]. I hope the services you log in to don't choose to ban it because of those big, scary X's. [1] https://passkeys.dev/docs/reference/known-issues/

(I might be wrong, please correct me if I am) What I'm gathering from this page is that the Passkey spec can specify whether the app handling the passkey should prompt the user for biometric scan, PIN code, etc. but some apps simply ignore that flag. This makes sense though. I've already logged into my password manager and it hasn't timed out yet, so why would my password manager prompt me again? I'm glad that they d…

Right, not only are you authorized, but you are also prompted to manually complete the request, which will fail if you do not accept. However, this isn't considered sufficient by the passkey people, who do in fact want you to retype your password at each prompt.

Re: Passkeys were invented by engineers with zero understanding of consumer brain

#108
post #8

I do not know how to use a Passkey in a way that won’t impede how I log in to systems. I’ve been in tech for 26 years, and I understand the Public/private key behind what a Passkey is. Here’s what I don’t understand: I access a website through at least four different devices (my iPad, iPhone, Windows Desktop computer, and MacBook Pro) and three different browsers on each device (Brave, Firefox, Safari) , and I use La…

This is much, much simpler than you think it is. Passkeys are just passwords that require a password manager. If you lose your passkey, you'll reset your passkey the same way you reset your password, probably with a "forgot my password" email. (But you're not going to lose it, because you use a password manager, and the passkey will be stored there and synchronized to all of your other devices.) The weird part is tha…

>This is much, much simpler than you think it is. Passkeys are just passwords that require a password manager.

The issue isn't what passkeys _are_ (e.g. explaining they are like public/private "ssh keys" and hoping that type of explanation ends the confusion).

Instead, it's the workflow around passkeys. The websites show very confusing dialog popups and choices that a lot of normal people will not understand. This is a good article with screenshots showing the confusion: https://arstechnica.com/security/2024/12/passkey-technology-...

I have senior citizens asking me about passkeys because their bank and medical websites keep reminding them about switching to passkeys every time they login into their accounts. My recommendation to them is not to do it unless they have a simplistic single vendor setup such as only Apple iPhone and MacBook with iCloud Passwords app. If instead they have a mixed Windows + Apple setup with 3rd-party password manager, they could accidentally put a new passkey into the os or browser instead of their external password manager and not realize what has happened. This happens because the different parties implementing passkeys all have different agendas that suits their interests and that's what makes the workflow confusing for normal people.

Re: Passkeys were invented by engineers with zero understanding of consumer brain

#110

With physical U2F key, I could explain to my 78 year-old-parents "this is a physical key needed to access your account. Think of it like the front door key to your house. Don't lose it or lend it to anyone. We should have a couple of backup keys too." And they got completely understood and added it to all of their accounts. This was not hard. People assumed consumers were too stupid to do this without even giving the…

And/or maybe the vendors were annoyed that people would lend the keys anyway, refusing to accept that it is normal because that's how delegation of authority works in real life too. House keys are also things you often lend to a third party that you want/need to access your house in your absence, and in fact making extra duplicated for trusted third parties is normal.

Software vendors continue to refuse to support, or even accept the existence of, this entire class of use cases for regular consumers (they are, however, more than happy to milk enterprises on convoluted implementations of those).

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